Recent answers to What is missing when I get a blank white screen when I try to Access some web sites?https://support.mozilla.org/ga-IE/questions/10401802015-01-07T21:52:23-08:00Thanks for your reply. I had the same problem with Internet Explorer. Since it is a new computer, I 2015-01-07T21:52:23-08:00testar51https://support.mozilla.org/ga-IE/questions/1040180#answer-674715<p>Thanks for your reply. I had the same problem with Internet Explorer. Since it is a new computer, I contacted Dell support and after a couple different ideas, I restored the computer to the original factory state and re-installed Firefox. That has corrected my problem.
Thanks again
</p>You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the 2015-01-07T08:53:05-08:00cor-elhttps://support.mozilla.org/ga-IE/questions/1040180#answer-674575<p>You can try these steps in case of issues with web pages:
</p><p>You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
</p>
<ul><li>Hold down the Shift key and left-click the Reload button
</li><li>Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
</li><li>Press "Command + Shift + R" (Mac)
</li></ul>
<p>Clear the cache and remove cookies only from websites that cause problems.
</p><p>"Clear the Cache":
</p>
<ul><li>Firefox/Tools &gt; Options &gt; Advanced &gt; Network &gt; Cached Web Content: "Clear Now"
</li></ul>
<p>"Remove Cookies" from sites causing problems:
</p>
<ul><li>Firefox/Tools &gt; Options &gt; Privacy &gt; "Use custom settings for history" &gt; Cookies: "Show Cookies"
</li></ul>
<p>Start Firefox in <u><a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Safe Mode</a></u> to check if one of the extensions (Firefox/Tools &gt; Add-ons &gt; Extensions) or if hardware acceleration is causing the problem.
</p>
<ul><li>Switch to the DEFAULT theme: Firefox/Tools &gt; Add-ons &gt; Appearance
</li><li>Do NOT click the Reset button on the Safe Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/kb/Safe+Mode" rel="nofollow">https://support.mozilla.org/kb/Safe+Mode</a>
</li><li><a href="https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes" rel="nofollow">https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes</a>
</li></ul>