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I'm Tired of these firefox crashes. My browser is updated, what's going on?

Postáilte

Hello, basically daily my firefox crashes and everything freezes. The browser is updated, flash is updated. What's going on??

Here is a log of the crash. Could you please help me identify the problem?


Thank you so much,.


Here is a log of the error crash:


Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	34.0.5.5443
 Application Timestamp:	5475dd5d
 Fault Module Name:	mozalloc.dll
 Fault Module Version:	34.0.5.5443
 Fault Module Timestamp:	5475d664
 Exception Code:	80000003
 Exception Offset:	00001425
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt
Hello, basically daily my firefox crashes and everything freezes. The browser is updated, flash is updated. What's going on?? Here is a log of the crash. Could you please help me identify the problem? Thank you so much,. Here is a log of the error crash: Problem signature: Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 34.0.5.5443 Application Timestamp: 5475dd5d Fault Module Name: mozalloc.dll Fault Module Version: 34.0.5.5443 Fault Module Timestamp: 5475d664 Exception Code: 80000003 Exception Offset: 00001425 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Citrix Online App Detector Plugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.20.2 for Mozilla browsers
  • Picasa plugin
  • QQ2013 Chrome Plugin for Chrome V23.0.1271.64 or latest version
  • QQ2013 Firefox Plugin
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
  • Skype Web Plugin
  • QQ QuickLogin Helper
  • Yahoo Application State Plugin version 1.0.0.7
  • iTunes Detector Plug-in

Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

Tuilleadh Eolais

Wesley Branton
  • Top 10 Contributor
644 réiteach 5245 freagra

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like) :[[Image:aboutcrashesFx29|width=500]] Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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f9351419-dd1b-4896-b49f-4715500f473a 12/18/2014 1:53 AM bp-7731946a-3f88-4527-9550-fea912141218 12/17/2014 9:06 PM 87d7cf87-5f80-4124-bc3f-8245f247a08a 12/14/2014 9:42 PM bp-dc57b7f2-28a0-446d-9cb3-103a22141214 12/13/2014 8:04 PM 856d3260-83b8-4cf0-b106-bf96230cc2c9 12/13/2014 1:25 AM

f9351419-dd1b-4896-b49f-4715500f473a 12/18/2014 1:53 AM bp-7731946a-3f88-4527-9550-fea912141218 12/17/2014 9:06 PM 87d7cf87-5f80-4124-bc3f-8245f247a08a 12/14/2014 9:42 PM bp-dc57b7f2-28a0-446d-9cb3-103a22141214 12/13/2014 8:04 PM 856d3260-83b8-4cf0-b106-bf96230cc2c9 12/13/2014 1:25 AM

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bp-7731946a-3f88-4527-9550-fea912141218

bp-dc57b7f2-28a0-446d-9cb3-103a22141214

bp-67a06724-4d38-441b-8ccb-1b2892141209

bp-86084590-cac5-4521-974b-d3c6e2141208


Let me know if you also need the time. Etc.


Thanks a lot.

bp-7731946a-3f88-4527-9550-fea912141218 bp-dc57b7f2-28a0-446d-9cb3-103a22141214 bp-67a06724-4d38-441b-8ccb-1b2892141209 bp-86084590-cac5-4521-974b-d3c6e2141208 Let me know if you also need the time. Etc. Thanks a lot.
Wesley Branton
  • Top 10 Contributor
644 réiteach 5245 freagra

Looks to be an Adobe Flashplayer related issue.


Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    fpSettings1.PNG
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

Looks to be an Adobe Flashplayer related issue. ---- Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox). To disable hardware acceleration in Flash Player: #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page]. #Right-click on the Flash Player logo on that page. #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open. # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/> # Remove the check mark from '''Enable hardware acceleration'''. # Click '''Close''' to close the Adobe Flash Player Settings Window. # Restart Firefox. This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested. Does this solve the problem? Let us know.

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Hi the crashes are still present.


Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	34.0.5.5443
 Application Timestamp:	5475dd5d
 Fault Module Name:	mozalloc.dll
 Fault Module Version:	34.0.5.5443
 Fault Module Timestamp:	5475d664
 Exception Code:	80000003
 Exception Offset:	00001425
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt
Hi the crashes are still present. Problem signature: Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 34.0.5.5443 Application Timestamp: 5475dd5d Fault Module Name: mozalloc.dll Fault Module Version: 34.0.5.5443 Fault Module Timestamp: 5475d664 Exception Code: 80000003 Exception Offset: 00001425 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
FredMcD
  • Top 10 Contributor
4270 réiteach 59898 freagra

Please post Only the crash report numbers, The data you have been posting only gives us limited information.

Process Type plugin Shockwave Flash Version:16.0.0.235


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


You may find this useful;

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

Please post Only the crash report numbers, The data you have been posting only gives us limited information. Process Type plugin Shockwave Flash Version:16.0.0.235 --------------------- If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting''' -------------------------- You may find this useful; '''[https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Flash block]''' {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

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bp-195dd071-cc6e-4b27-97c0-783ee2150106 bp-fb1967d5-84af-4ae1-97d4-564882150106 bp-74d03d8a-4c31-49c0-9de4-c65892150102 bp-de0450a9-b953-477f-9fcd-5759c2141231 bp-bbfa7d0e-743d-42ef-8b55-b16c32141224

bp-195dd071-cc6e-4b27-97c0-783ee2150106 bp-fb1967d5-84af-4ae1-97d4-564882150106 bp-74d03d8a-4c31-49c0-9de4-c65892150102 bp-de0450a9-b953-477f-9fcd-5759c2141231 bp-bbfa7d0e-743d-42ef-8b55-b16c32141224

Athraithe ag cor-el ar

FredMcD
  • Top 10 Contributor
4270 réiteach 59898 freagra

The crash report flagged these programs;

lpxpcom.dll = LastPass

atiuxpag.dll = Advanced Micro Devices

atidxx32.dll = Advanced Micro Devices


Check all of them foe updates.

The crash report flagged these programs; lpxpcom.dll = LastPass atiuxpag.dll = Advanced Micro Devices atidxx32.dll = Advanced Micro Devices --------------------- Check all of them foe updates.

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AMD. That means I need to update Graphic card drivers?

AMD. That means I need to update Graphic card drivers?
cor-el
  • Top 10 Contributor
  • Moderator
17578 réiteach 159013 freagra

These are crashes in the ATI display driver (atidxx32.dll).

Try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

These are crashes in the ATI display driver (atidxx32.dll). Try to disable OMTC and leave hardware acceleration in Firefox enabled. *<b>about:config</b> page: <b>layers.offmainthreadcomposition.enabled</b> = false You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config Try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration You can check for problems with current Shockwave Flash plugin versions and try this: *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) *disable hardware acceleration in the Flash plugin See also: *http://kb.mozillazine.org/Flash#Troubleshooting