Why can't I access a website that I accessed just 10 minutes ago?
I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox has "blocked" the site for security reasons. I have used Firefox to access my online classes for the past seven years and now all of a sudden the school's website is a "security risk"! If this problem is not resolved quickly, I have no alternative but to remove Firefox and use another browser.
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What is the web address? No personal information please.
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
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Thank you Fred McD. However, to the best of my knowledge nothing changed on my computer in the 10 minutes I had logged out. The website I was accessing is Http://my.saintleo.edu, which takes me to the log in screen to enter my course. I have no added tool bars and the only anti-virus on my computer is Norton which I have used for years. As I said, nothing changed in the 10 minutes when I was able to access my class and then couldn't access it. I still cannot access it this morning.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window