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Files I download through Firefox delete themselves

Postáilte

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Réiteach roghnaithe

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.

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Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • Google Update
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Shockwave Flash 15.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • 5.1.30514.0
  • WildTangent Games App V2 Presence Detector
  • iTunes Detector Plug-in

Feidhmchlár

  • Firefox 34.0.5
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • URL Tacaíochta: https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

Eisínteachtaí

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.6 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack) (Neamhghníomhach)
  • Symantec Vulnerability Protection 12.3.0.3 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Neamhghníomhach)

JavaScript

  • incrementalGCEnabled: True

Grafaic

  • adapterDescription: AMD Radeon HD 8610G
  • adapterDescription2:
  • adapterDeviceID: 0x990f
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 768
  • adapterRAM2:
  • adapterSubsysID: 1995103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 12-6-2013
  • driverDate2:
  • driverVersion: 13.251.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 8610G Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Sainroghanna Athraithe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage: www.google.com
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0.5
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1414879394
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1417910138
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1417910140
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1417510437

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Réiteach Roghnaithe

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.

Did you download and saved the files or did you open them in an application (Excel)? In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened. If you have saved the files then your anti-virus or other cleanup or security software may have removed them.