Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Problems with a website

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó Roger

more options

On the upload files box of a website, I see the message "Activate Silverlight." When I click on it, I get a message saying "allow now" or "allow and remember." After I click on "allow now" the upload files box is blank, and the browse and upload buttons are not there.

I tried the same website in both Chrome and Internet Explorer, and they work perfectly. I am not prompted to activate anything, and all of the buttons are there.

Can someone offer a fix other than using another browser? I have Windows 8.1.

On the upload files box of a website, I see the message "Activate Silverlight." When I click on it, I get a message saying "allow now" or "allow and remember." After I click on "allow now" the upload files box is blank, and the browse and upload buttons are not there. I tried the same website in both Chrome and Internet Explorer, and they work perfectly. I am not prompted to activate anything, and all of the buttons are there. Can someone offer a fix other than using another browser? I have Windows 8.1.

Réiteach roghnaithe

Hi andy33,

Did try to reset firefox as explained in this howto here ?

it's usually used to fix the most frequent problems.

Read this answer in context 👍 0

All Replies (2)

more options

Réiteach Roghnaithe

Hi andy33,

Did try to reset firefox as explained in this howto here ?

it's usually used to fix the most frequent problems.

more options

If the reset mentioned above didnt solve your issue click here: https://support.mozilla.org/en-US/kb/use-silverlight-plugin-play-audio-and-video