hi all, herewith the images..

If images are missing then check that you do not block images from some domains.

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

• Select the first image link and use the cursor Down key to scroll through the list.
• If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.

There are extensions like Adblock Plus (Tools > Add-ons > Extensions) that can block images and other content.

See also:

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
• http://kb.mozillazine.org/Images_or_animations_do_not_load
• http://kb.mozillazine.org/Websites_look_wrong

Hi Cor-el. Thanks for responding. I'm running on a mac so don't have the toolsoption, i have to access the media blocking page a different route, which I've already tried as described above. That also means that the about:config is no good for me either, would you know what the mac equivalent would be? I don't have the adblock extension, to teh best of my knowledge, but would you know where i would check that (on a mac) Thanks Henry

Instead of "Firefox/Tools > Options" you can use "Firefox > Preferences"

Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Hi guys.. I still can't find a the way to fix this in preferences.. I don't have the about:config option on the mac. A new development is that when I ope a new tab.. the tab icons remain white.. it's like my firefox is slowly being consumed by a blizzard. any ideas would be gratefully received. thanks henry

Open a new window or tab. In the address box; enter about:config

HI Fred Mcd. Thanks for that , i got to see the permission and it is set at 1 as it should be.. any other thoughts. I'm pretty sure that i don't have addblock, i've checked the extension.. any other ideas? Hhanks Henry

What element gets selected if you right-click the white area and click Inspect Element to open the built-in Inspector?

• https://developer.mozilla.org/Tools/Page_Inspector

hi cor-el. please see attached image.. also, the text along the inspector menu bar was whited out for approx 20 seconds before it went black as per image

Many site issues can be caused by corrupt cookies or cache.

• Clear the Cache

How to clear the Firefox cache {web link}

and

• Remove Cookies

This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.

Maybe check for issues with background images:

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

• http://support.apple.com/kb/HT1343#odd10

Make sure that you allow pages to choose their own colors.

• Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:

• http://kb.mozillazine.org/Website_colors_are_wrong