Send usage data on Firefox mobile browsers

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The Send usage data control appears in the settings menu for many of Mozilla’s mobile products. This controls your sharing of crash, technical, testing, notifications and campaign measurement data.

Below is a summary of what the “send usage data” control covers. Each product privacy notice describes the actual data collection, and for full transparency, you can view the source code repositories for Firefox for iOS, Android, FireTV, Lite, Focus, Klar, Firefox ScreenshotGo and Firefox Reality.

Technical and interaction data

  • Mozilla receives this to improve performance and stability.
  • This data is sent by default to Mozilla on Firefox for iOS, Firefox for Android, Firefox Focus, Firefox for FireTV, Firefox Lite, Firefox Reality and Firefox Preview.

Crash and error data

  • Some of our mobile products use developer tools to evaluate the reason for crashes and improve performance and stability.
  • This data is sent to Mozilla by default on Firefox for iOS, Firefox Focus, Firefox for FireTV, Firefox Lite, Firefox ScreenshotGo, Firefox Reality and Firefox Preview
    • Firefox Lite and Firefox ScreenshotGo use Google Firebase, which also receives this data. Learn more.

Feature testing and notification data

  • Some of our mobile products use developer tools to track and test different features and experiences or provide customized notifications.
  • This data is sent by default to Mozilla on Firefox for iOS, Firefox for Android, Firefox ScreenshotGo, Firefox Lite and Firefox Preview
    • Firefox Lite and Firefox ScreenshotGo use Google Firebase, which also receives this data. Learn more. Firefox Lite also categorizes screenshots and anonymizes and sends these aggregated categories to Mozilla to help us build better features such as Top Sites. Learn more.
    • Firefox for iOS, Firefox for Android and Firefox Preview use LeanPlum, which also receives this data. Learn more.

Campaign measurement and data

  • Some of our mobile products use tracking tools to measure and support our marketing.
  • This data is sent by default to Mozilla on Firefox for Android, Firefox for iOS, Firefox Focus for Android, Firefox Focus for iOS, Firefox ScreenshotGo, Firefox Lite and Firefox Preview.
    • These products use Adjust, which also receives this data.
    • Firefox Lite and Firefox ScreenshotGo uses Google Firebase, which also receives this data. Learn more.

Frequently Asked Questions

Why do you enable data collection by default?

This helps us gain valuable insight into how our mobile products are performing so that we can improve those products.

Data collection is turned off by default in Firefox Klar. If you enable it, we will only receive the technical and interaction data described above.

Why do you use third-party platforms?

We use third-party platforms for functionality and services that we can’t build internally or when it is more efficient to use another service. Learn more about our use of Firebase, adjust GmbH and Leanplum.

How do I turn off data collection and reporting?

You can turn off this collection and reporting in the Settings menu:

Firefox for iOS

  1. Open the main menu and select Settings.
  2. Turn off Send Usage Data by sliding the toggle to the left (it will change from blue to white when it is disabled).

Firefox for Android

  1. Tap the menu button (either below the screen on some devices or at the top-right corner of the browser) followed by Settings (you may need to tap More first) .
  2. Tap on the Privacy section and remove the check mark next to Firefox Health Report.

Firefox Focus and Firefox Klar

  1. Tap the settings button at the top-right of the screen. If you are in the browser you may have to hit the Erase button first.
  2. Turn the switch off next to Send usage data.

Firefox Lite

  1. Tap the menu button (three dots) at the bottom of the screen.
  2. Tap Settings.
  3. Tap the switch next to Send usage data to turn it on (blue) or off.

Firefox for Fire TV

  1. From a website, tap the menu button menu button remote on your remote so that the menu icons appear.
  2. Scroll down to the Settings section and select Send usage data.
  3. Turn the switch off for Send usage data.

Firefox Reality

  1. Click the settings (cogwheel) button.
  2. On the next screen, toggle the switch next to Telemetry or Crash Reporting to turn them off or on. Clear means it's not activated.

Firefox ScreenshotGo

  1. Tap the menu button (three dots) at the top of the screen.
  2. Tap Settings.
  3. Tap the switch next to Send usage data to turn it on (light green) or off.

Firefox Preview

  1. Open the main menu and select Settings.
  2. Open the Data collection section.
  3. Turn off Usage and technical data by sliding the toggle to the left (it will change from purple to white when it is disabled).
// These fine people helped write this article:Tonnes, Michele Rodaro, Joni, Artist, Seburo, davidjb. You can help too - find out how.

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