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Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new laptop PC and use TB instead of Outlook.

I'm setting up Thunderbird first on my desktop but I don’t know how to import the outlook files – one Q&A answer says first install an older version of TB that can do the outlook import (I started this and it couldn’t find my account so I got stuck); another Q&A answer says the outlook files have to be ‘offered’ to Thunderbird and may or may not be.

Can I have human help? I’m happy to pay. Otherwise I don’t think I can figure it out and I’ll just stick with Outlook. I see someone else switched to TB and then went back to Outlook. Hmmm. I wonder why?

Thank you so much. It sure seems like a great product you offer but it's overwhelming figuring out how to get there from here.

I read the instructions on moving my profile to a new computer. The hitch is that on my current, Windows 10 computer, I’m apparently using a 32-bit version of Thunderbird. I only discovered this when I updated it (through Help) and saw that it updated to a December, 2024, 32-bit release. The transfer instructions state that there may be a problem if I try to use a Thunderbird profile from one version to a different version. To prevent that possibility, I either have to update my Windows 10 Thunderbird to the latest, 64-bit release, or specify the 32-bit install on Windows 11. Problem is, I don’t know whether or how I can update Windows 10 computer to latest Thunderbird 64-bit version. Can I? If not, will Windows 11 run a 32-bit release? Suggestions?

у меня был VPN mozilla, сегодня он просто исчез!!!! что это было?? установила MozillaVPN.msi , она запускается и сразу исчезает, даже не могу ввести почту, что за бред???

Hi, I was just contacted and completed a survey, and signed up for your newsletter. I saw what looks like new products. I wondered if I need to download/upgrade?. Thanking you

I've done it many times - copy the folder under Profiles to a big memory stick, copy that into Profiles on my other (travel) computer, and all is well. But this time, I got the "old version of T-Bird" message. Nothing I try fixes it. I made sure that both computers downloaded today's versions. It keeps giving me the "old version F you" message. Help!!!!

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

I use Thunderbird and received a message about an update which I allowed. I went to another app and when I checked Thunderbird all of my data is gone. The only folder Mozilla Thunderbird folder reads: tobedeleted. It is empty. All of the data is gone. Is there a way to retrieve it? PD - [edited from public] @gmail.com. My desktop runs Windows 10 only.

I currently have Firefox 149.0.2 rapid release channel on Win10 Pro ESU.

I want to switch to the ESR channel.

How do I do that?

Is there anything I should be aware of to avoid problems?

Thanks!

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

I Updated to Your Latest Thunderbird (Default) Update: And Now I Can't Open Addresses in A-Separate Window.... So I went Back to Previous Installation: And Now It Can't Find my Original Histrionic Emails on my D:Drive... I'm Trying to Reinstall my Original Version: And It's now Looking for mt Emails (which Don't Exist) On my C:Drive... It's Now Midnight Here and I'm Going To-Bed: I have Other Actives Saturday and Sunday Morning.... Can You Help Me Via my Email???? Lawrence W Emark X@verizon,net> Thank You!!!!

(PII redacted by moderator)

1) Firstly, I posted earlier because I needed to add a second app-specific password to my account. What I discovered was that my Account Settings tab had disappeared. I got a response from someone that I had to change my email password, and it would reappear. IT DIDN'T. So I've changed my password and I still have no access to my Account Settings! What do I do? I really don't understand why, if I could log in with my old password, what the point is to change the password to correct the Account Settings problem. I need HELP!

2) I need HELP getting either Thunderbird (my normal email client) connected or change to a new email client that will actually work. The problem is that Thunderbird for some reason can't connect even with an app-specific password! I have been struggling with this for more than two days and there is NO HELP from GMX that solves the problem. And it's not just GMX, there's no help from Thunderbird. My sole source of help has been to post queries on the internet and follow what AI tells me which has been only part right. At least it's something. But now I can't even change my account settings!!!!

Can somebody PLEASE help me? [edited email from community support forum]

I bought Mozilla VPN a month ago, and nothing has turned up.

How do I get a refund of my money?

Then I can buy StartPage VPN.

Firefox is really going downhill.

my firefox is up to date (version 149) but I don't have the icon VPN on my toolbar

how can I implement the new VPN (free) in my firefox?

thank you for your help

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items.

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Windows 10. I don't know what that means (Release Channel). And how can I check if that's what I have?

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Why are there no drivers with a version 11 prefix?