• Oplost

bookmarks and history

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem"… (mear ynfo)

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Frege troch gcotterl, 2 moannen lyn

Beäntwurde troch Agent virtuel, 2 moannen lyn

Windows 11 file explorer cannot open icon files in the ShortCutCache folder

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The acco… (mear ynfo)

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The account running Firefox has admin rights.

Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

Frege troch Jörg Debus, 2 moannen lyn

Lêst beäntwurde troch Denys, 2 moannen lyn

  • Oplost
  • Argivearre

Distorted text in canvases

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – F… (mear ynfo)

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – Firefox fork). The issue persists in both stable and nightly versions, with and without hardware acceleration, in safe mode too. Any clues?

Frege troch Illia Bondar, 6 moannen lyn

Beäntwurde troch Illia Bondar, 2 moannen lyn

  • Oplost

Selections from new (i.e., October 2025) Firefox newsletter/information screwed with my javascript -- I no longer have javascript! I'm an 80-year old computer illiterate. How do I restore javascript?

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some… (mear ynfo)

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some of the options -- don't remember which nor know how to discover them.

Now javascript is no longer enabled on my MacBook Air (macOs Big Sur 11.7.10). I cannot access my protonmail account and many many other sites.

I've gone cross-eyed accessing "fixes" that are labelled "only for advanced users" & am bright enough to not even try.

Is there a simple fix (short of wiping my computer -- with data going back 11 years) that even I can do?

If you have "fixing your firefox for Dummies" then please email me with a solution. [edited email from public community support forum]

Frege troch tobijahjt, 2 moannen lyn

Beäntwurde troch t.r.ernst, 2 moannen lyn

"The bookmarks and history system will not be functional" because one of Firefox's files is in use by another application. I cannot fix this problem.

I must have done something to mess this up,can someone help me fix this, cannot bookmark. I have used Firfox for many years. Thank you. Joe Daraio email- [edited email fr… (mear ynfo)

I must have done something to mess this up,can someone help me fix this, cannot bookmark. I have used Firfox for many years. Thank you. Joe Daraio email- [edited email from public community support forum]

Frege troch bansoxs, 2 moannen lyn

Lêst beäntwurde troch jscher2000 - Support Volunteer, 2 moannen lyn

bookmarks and history

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the messa… (mear ynfo)

Hi Can you please help i have tried everything to get rid of this message i have uninstalled and reinstalled i have constantly refreshed and nothing helps,I get the message The bookmarks and history system will not be functional because one of firefoxs files is in use by another application also for quick access place your bookmarks here on the bookmark toolbar. I am not very technical but it is driving me mad please fix this for me Thanks

Frege troch marksd, 2 moannen lyn

Lêst beäntwurde troch David Robert, 2 moannen lyn

Netflix not working Noted = The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix Here is the message "The page you are trying to view cannot be sh… (mear ynfo)

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

Frege troch dvosbein, 3 moannen lyn

Lêst beäntwurde troch Kaasplank3333, 3 moannen lyn

  • Argivearre

MOVING AS I TYPE

THIS IS MADDENING AND I WANT IT TO STOP. i AM SAY FOR EXAMPLE FACEBOOK AND I AM SCROLLING ORIGINALLY I HAVE THE PAGE SET AT 90 AS I SCROLL IT HAS GONE AS FA DOW… (mear ynfo)

THIS IS MADDENING AND I WANT IT TO STOP. i AM SAY FOR EXAMPLE FACEBOOK AND I AM SCROLLING ORIGINALLY I HAVE THE PAGE SET AT 90 AS I SCROLL IT HAS GONE AS FA DOWN AS 50 WHY WILL IT NOT STAY WHAT IS GOING ON AND WHY IT IT KEEPS DOING THIS I WILL GO TO GOOGLE CHROME AND NOT GO BACK TO FIREFOX THERE IS NO REASON IT SHOULD BE JUMPING LIKE THAT AND DO NOT TELL ME IT IS AD OS BECAUSE I TURNED THEM OFF AND IT STILL DID IT RIGHT NO AS I AM TYPING THIS I STARTED AT 100 AND NOW IT IS 50 AND AS I SCROLL HERE IT CONTINUES TO GO LOWER AS I MOVE THIS PAGE THE NUBER KEEPS DROPPING WHY??

Frege troch Mary, 9 moannen lyn

Lêst beäntwurde troch dsks, 3 moannen lyn

  • Argivearre

Performance and Connectivity

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues: Flux AI & Diagramming AI… (mear ynfo)

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues:

   Flux AI & Diagramming AI Performance Warnings
       Issue: When accessing Flux AI or Diagramming AI tools, Firefox displays a warning message stating, "This site is slowing down Firefox."
       Observed Behavior:
           Delayed response times or freezing when interacting with these tools.
           High CPU usage (observed via Task Manager) when the tools are active.
       Expected Behavior: Smooth operation without performance degradation, as seen in other browsers (e.g., Chrome or Edge).
   CMS Sign-Out Failure
       Issue: Unable to sign out of my Content Management System (CMS). The action either freezes or refreshes without logging me out.
       Troubleshooting Attempted: Cleared cache/cookies, disabled extensions, tested in Safe Mode—issue persists.
   ChatGPT Menu Error
       Issue: Clicking the three-dots (⋮) menu in ChatGPT triggers an error instead of displaying options.
       Error Context: Mentions "Flux AI," suggesting a possible conflict or integration failure.

Frege troch basitaliaps, 9 moannen lyn

Lêst beäntwurde troch Daniel Carter, 3 moannen lyn

  • Argivearre

Outlook Sign-in

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chr… (mear ynfo)

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chrome.

Frege troch RheaNL, 6 moannen lyn

Lêst beäntwurde troch jscher2000 - Support Volunteer, 3 moannen lyn

Firefox told me to update Firefox, so I did. Now it is as slow as can be. How do I go back to my previous version of Firefox? I saved both.

Firefox told me to update Firefox. I had to get help from Apple support to do so. Now the new version takes forever to load anything. I can't read comments from other … (mear ynfo)

Firefox told me to update Firefox. I had to get help from Apple support to do so. Now the new version takes forever to load anything. I can't read comments from other people on my Facebook posts. Amazon takes forever to show the products that I am looking for. I saved both versions of Firefox when I updated, so how do I find the previous version to use? It was much better on my computer.

Frege troch Jacquelynne Scott, 3 moannen lyn

Lêst beäntwurde troch Jacquelynne Scott, 3 moannen lyn

Crashed tabs and pages not fully loading.

Tabs crashing seems to be becoming more frequent. Also I use an online forum when wanting to post a reply I cant see the options for Font size, colour, emoji's etc … (mear ynfo)

Tabs crashing seems to be becoming more frequent. Also I use an online forum when wanting to post a reply I cant see the options for Font size, colour, emoji's etc

Frege troch trevpartoon, 3 moannen lyn

Lêst beäntwurde troch trevpartoon, 3 moannen lyn