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Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, wh… (mear ynfo)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Open 3 168

previously listed IMPORTANT site paths are now missing

Almost every time there is an update------it screws up something I rely on. In this case, the sites I have saved under the top search bar have now disappeared. Why?????? … (mear ynfo)

Almost every time there is an update------it screws up something I rely on. In this case, the sites I have saved under the top search bar have now disappeared. Why?????? And how do I get them back.

I readily admit that I am technically challenged and need clear concise instructions step by step to find them and put them back where I had them. 

Why oh why do the buggers making these changes think anyone is going to like them. Leave things that work well ALONE.

Open 1

More a complaint than a question: my open tabs vanished when you forced update!

You forced an update and all my open tabs vanished into thin air. I was working with those!!! I tried to follow the history recover path, no-go. I tried the json file pa… (mear ynfo)

You forced an update and all my open tabs vanished into thin air. I was working with those!!!

I tried to follow the history recover path, no-go. I tried the json file path and can't get Firefox to open the tabs in the json recovery file from a month ago, not that that would be helpful anyway since I want yesterday's before the update!

Now I gotta spend a lot of time finding those scientific papers again - should charge you my hourly rate for wasting my time.

It's sh.it programming that's what it is. Bet you they were using AI to do the update.

Well never mind, I've grown tired of Firefox anyway since it just starts using 80% of my RAM when I have more than 10 tabs open. There's other browsers.

Open 3

Help me

There was an update and I thought I had to create a profile but no. So now I have lost all my very important bookmarks and I do not seems to be able to retrieve them. On… (mear ynfo)

There was an update and I thought I had to create a profile but no. So now I have lost all my very important bookmarks and I do not seems to be able to retrieve them. Only one date top retrieve which is only yesterday

Open 1

I got a new phone and lost all my Collections; is there a way to recover the websites within my collections?

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are… (mear ynfo)

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Open 1 50

restoring tabs did not occur

I have updated firefox on my desktop, with quite some open tabs, where Firefox promted that after the upgrade all tabs would be restored. However, none of them were resto… (mear ynfo)

I have updated firefox on my desktop, with quite some open tabs, where Firefox promted that after the upgrade all tabs would be restored. However, none of them were restored nor could I find them in the history. I guess I had all opened in a private window. IMHO the prompt could have warned for this and now I have to reconstruct all these tabs with my memory.

Is my assumption right?

Erik

Open 1

FF Profile seems to have been deleted from lack of signing in, but was used 5 days a week.

Hi there, I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems. … (mear ynfo)

Hi there,

I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems.

This morning I was provisioned a new laptop workstation and when I attempted to sync my profile nothing shows up. I am pretty confident I've signed back in to the correct account since I do this from time to time. Unfortunately the old workstation is unrecoverable hence why I was given a new one so I can't backup and import.

Checking the email account I used to set up the profile I found an email from March saying the account would be deleted since I haven't been active. This can't be the case because I have been using this account five days a week for the last 7 years.

Any suggestions on how to recover my profile and move forward?

TIA!

Open 1 40

Lesezeichensicherung weg, ich benötige ein bestimmtes Profil zur Widerherstellung.

Hallo, ich hatte bereits Anfang des Jahres beim Einrichten meines Laptops Probleme damit, meine Lesezeichen wiederherzustellen. Damals habe ich es jedoch mithilfe eines ä… (mear ynfo)

Hallo,

ich hatte bereits Anfang des Jahres beim Einrichten meines Laptops Probleme damit, meine Lesezeichen wiederherzustellen. Damals habe ich es jedoch mithilfe eines älteren Profils geschafft.

Nun musste ich den Laptop neu aufsetzen und finde die passende Sicherungsdatei der Lesezeichen nicht mehr. Ich wollte die Lesezeichen daher wieder wie gewohnt zurückholen. Leider gibt es jedoch kein älteres Profil als 24 Stunden. Das bedeutet, dass alle Lesezeichen verschwunden sind.

Gibt es eine Möglichkeit, auf ein Profil zuzugreifen, das ein oder zwei Wochen oder sogar vier Monate alt ist? Und vor allem wie komm ich da ran?

VG Gritt

Open 1 40

Bookmark Recovery

I had a catastrophic failure of my desktop computer. They were unable to recover over half my files. My bookmarks in Firefox had links to several critical business pages … (mear ynfo)

I had a catastrophic failure of my desktop computer. They were unable to recover over half my files. My bookmarks in Firefox had links to several critical business pages and I really need to get them back however I have been unable to access them or recover them. Is there any way for these to be recovered if the backup wasn't on? I know its a long shot but I have to ask.

Open 2 50

Restore bookmarks, passwords and data from an old Firefox profile simply doesn´t work

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I trie… (mear ynfo)

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I tried "Restore bookmarks, passwords and data from an old Firefox profile" but the profile is simply not there and the instructions completely haywire. I have nothing on the profile page. What have you lot done to make this completely unusable for the small person ? I thought I was computer savvy but now firefox is making things unnecessarily invisible and over-complex.

Open 5 20

12 years of Bookmarks gone?

Hello Mozilla Team, After the last update - all my 12 years of data is gone? No bookmarks or anything? No warning to do a backup? That's ridiculous guys. The only option… (mear ynfo)

Hello Mozilla Team,

After the last update - all my 12 years of data is gone? No bookmarks or anything? No warning to do a backup? That's ridiculous guys. The only option you provided me with is 32 character recovery key I set up in 2022? Well I dont have it. Can't recover it. And if you don't intend to assist in some way - it's Game Over Firefox for me!

Open 2 20

All bookmarks and all deposited website are gone after reorganisation of my browser today!!

Good morning, I just made your suggested "reorganisation" of the Firefox Browser with the result that all my hard collation of all my bookmarks, website and passwords ar… (mear ynfo)

Good morning,

I just made your suggested "reorganisation" of the Firefox Browser with the result that all my hard collation of all my bookmarks, website and passwords are presently gone!!! I can only hope that you have a possibility to recover my datas.

Please advise your instruction to recover my websites, bookmarks etc.

Many thanks in advance.

Günter Duschanski

Open 1 60