• Oplost

"attempting to confirm connection" fails on Windows 10

I am new to Mozilla VPN. Followed the instructions and made sure mozillavpn was allowed to communicate through Microsoft Firewall on both public and private networks. Dou… (mear ynfo)

I am new to Mozilla VPN. Followed the instructions and made sure mozillavpn was allowed to communicate through Microsoft Firewall on both public and private networks. Double-checked in settings Windows 10 to make sure it had permission.

I am currently on a private (home) network. Mozilla VPN starts with message "masking connection and location". It then displays message "attempting to confirm connection". It pauses there for a couple of minutes before failing. In quick succession, I get a message about "disconnecting" then "unmasking".

Any suggestions?

Frege troch wmchristie, 4 moannen lyn

Beäntwurde troch wmchristie, 3 moannen lyn

adding my vpn to my Samsung Galaxy

My Tablet and laptop are synced, however, I am unable to get my Mozilla VPN to load onto my Tablet. I don't know how to scan the code that Mozilla sends. Is there anothe… (mear ynfo)

My Tablet and laptop are synced, however, I am unable to get my Mozilla VPN to load onto my Tablet. I don't know how to scan the code that Mozilla sends. Is there another way to do it. I have already spent nearly 3 hours trying.

Frege troch crystalthreads7, 1 wike lyn

Lêst beäntwurde troch Seburo, 1 wike lyn

  • Oplost

Payments: I am trying to PAY for Mozilla VPN but payment not accepted

when trying to sign up for the Mozilla VPN the payment fails with the following message: ¨the currency of this subscription is not valid for the country associated with y… (mear ynfo)

when trying to sign up for the Mozilla VPN the payment fails with the following message: ¨the currency of this subscription is not valid for the country associated with your payment.¨ I get this message both with my credit card or with paypal. Both payment methods are being used succesfully all the time, but Mozilla seems no to like it ??? I am travelling from Spain, thru France and I am in Belgium now, alle EU currency countries so what is going wrong here. Might Mozilla working from the UK for their EU operations? Is that what fails?

I need a good VPN so I appreciate any help here, thanks Rina

Frege troch ffox, 5 moannen lyn

Beäntwurde troch benjms2000, 4 wiken lyn

use of Mozilla vpn prevents outgoing email in my Charter.net account...is there a fix?

When I activate my Mozilla vpn I get this message when trying to send email on my charter.net account: Sending of the message failed. An error occurred while sending mail… (mear ynfo)

When I activate my Mozilla vpn I get this message when trying to send email on my charter.net account: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 68.235.44.53 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000.

Is there a fix, other than turning off my vpn? I use Windows 10 on a pc

Frege troch atgrudnoski1, 2 wiken lyn

I do not want to use the Virtual Private Network. How do I quit and get a refund

I signed up to try Firefox's VPN. It did not load properly and I have not used it. In thinking about it, I use my PC so seldom and I really don't need it. I want to st… (mear ynfo)

I signed up to try Firefox's VPN. It did not load properly and I have not used it. In thinking about it, I use my PC so seldom and I really don't need it. I want to stop the VPN and get a refund of my money for the trial period. I have never used it anyway. Thanks for any help. It is not easy to get help from Firefox.

Rob Stoinoff

Frege troch robnsac1, 4 moannen lyn

Lêst beäntwurde troch vinbrux, 2 wiken lyn

VPN start up

VPN is disconnecting when turned on manually by using app. Kindly fix pronto, I discontinued PIA VPN, to subscribe to Firefox, don't let me regret the choice. Plus it's t… (mear ynfo)

VPN is disconnecting when turned on manually by using app. Kindly fix pronto, I discontinued PIA VPN, to subscribe to Firefox, don't let me regret the choice. Plus it's taking way longer to BOOT and ReBoot laptop.

Frege troch apscan461, 3 wiken lyn

Killswitch persists after mozilla VPN is disabled AND UNINSTALLED. Internet connection completely broken and disabled without VPN.

I love the work that Mozilla does, but man, this is bad guys. I paid for and installed the VPN and some websites were getting blocked, so I decided to turn it off by simp… (mear ynfo)

I love the work that Mozilla does, but man, this is bad guys. I paid for and installed the VPN and some websites were getting blocked, so I decided to turn it off by simply clicking the Mozilla VPN logo -> disconnect. Then I tried to load the page again, and waited .... and waited... Turning the VPN back on restored the connection. I did this at least a dozen more times, to confirm that I couldn't just "disconnect" from the VPN. I understand that there is a "Killswitch" in a VPN intended to make sure that when a VPN connection is briefly interrupted, internet traffic doesn't flow around it, exposing your IP. That's well and good, but that killswitch should be disabled when I actively disable the VPN.

Weird, but ok, whatever. I'll just quit the program. Nope -> no internet. The only way I can go online is by turning Mozilla VPN back on, and then connect through the VPN. Then, and ONLY then can I access the internet at all.

Ok, so now I'm thinking it's time to uninstall this program from my computer entirely. Surely THAT will fix whatever damage it's done? Nope. Killswitch STILL persists. Even after I uninstall the program from my computer, the leftover killswitch is STILL making it impossible for me to access the internet outside of its VPN. The only way I can regain internet access is to re-install the program. I've power-cycled (rebooted) my machine several times, reinstalled and uninstalled the program again. Over and over again it's made clear: My machine can no longer access the internet in any way other than through Mozilla VPN. My system is effectively being held hostage by mozilla VPN and I can't turn this off. This is not ok. Please tell me how to fix this.

E: I should add that there's a good chance this is Apple's fault, since I'm using Big Sur, which has tons of other problems. I don't care who's fault this is, I just want my computer back to how it was, and clearly there's a problem with mozilla VPNs kill switch. Please tell me how I can disable it.

System info: OSX big sure 11.4 Firefox version 91.0 (64-bit)

Edited for brevity, and to note solution below will also affect other VPNs you may have already set up. You'll need to follow the instructions below, remove your other VPNs, and then reinstall them. Will it then be safe to re-install MozillaVPN again? I don't know and am not comfortable taking that risk. My system is back to how it was before downloading it, and it's going to stay that way for a while.

Frege troch Bobby Bland, 5 moannen lyn

Lêst beäntwurde troch only connect, 3 wiken lyn

  • Oplost
  • Argivearre

Firestick tv

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick? Can some one p… (mear ynfo)

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick?

Can some one please help, I have a mozilla vpn subscription, that says that the vpn can be installed on 5 devices, I simply cannot get it on my tv. I've tried several times to no avail.

Frege troch Mamapaul, 6 moannen lyn

Beäntwurde troch MagsMoz, 6 moannen lyn

Mozilla VPN and Firefox containers

One particular website I use does not work with a VPN. So before subscribing to Mozilla VPN I need to know if I can turn off the VPN in a single Firefox container. If n… (mear ynfo)

One particular website I use does not work with a VPN. So before subscribing to Mozilla VPN I need to know if I can turn off the VPN in a single Firefox container. If not can I use another browser without the VPN? Does the VPN apply to other browsers and network transactions such as ftp? I have looked at the FAQs but can't find the answers. Thank you.

Frege troch nf6, 1 moanne lyn