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Silverlight plugin crashes in Mac Lion - Firefox 20

Pleatst

Despite making sure I have the current Silverlight update installed, I've been having repeated trouble trying to view videos on Mac OS Lion. The crashes consistently happen whenever a link to a Silverlight video is clicked. Crash ID is bp-caa5b831-2464-47a6-9c0a-09f112130513.

Despite making sure I have the current Silverlight update installed, I've been having repeated trouble trying to view videos on Mac OS Lion. The crashes consistently happen whenever a link to a Silverlight video is clicked. Crash ID is bp-caa5b831-2464-47a6-9c0a-09f112130513.

Bewurke troch signalizing op

Oanfoljende systeemdetails

Ynstallearre ynstekkers

  • Shockwave Flash 11.7 r700
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2
  • Unity Web Player version 4.1.2f1. (c) 2012 Unity Technologies ApS. All rights reserved.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • 5.1.20125.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.

Application

  • Firefox 20.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0/Darwin/en-US/

Utwreidings

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerType: OpenGL

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130326150557
  • browser.startup.homepage_override.mstone: 20.0
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0
  • font.language.group: x-western
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362669534
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
cor-el
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  • Moderator
14591 solutions 132319 answers

Try to disable hardware acceleration in Firefox.

Try to disable hardware acceleration in Firefox. *Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available" *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://hacks.mozilla.org/2010/09/hardware-acceleration/

Question owner

Still as glitchy as can be. Recent crash report is bp-205d2b29-7076-4bc0-8a4a-8de452130517

Still as glitchy as can be. Recent crash report is bp-205d2b29-7076-4bc0-8a4a-8de452130517