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Problem when setting up backup password

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jbr replied 3 wiken lyn
brosensbarros.laura
brosensbarros.laura

I get the most generic error when trying to set up a backup password. This happens for any kind of password I try to input, including the same one used in my Mozilla account. This happens whether the password is simple or complex, regardless of length or characters.

I get the most generic error when trying to set up a backup password. This happens for any kind of password I try to input, including the same one used in my Mozilla account. This happens whether the password is simple or complex, regardless of length or characters.
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jbr
jbr
  • Top 10-meiwurker

Yeah I have a feeling the dialog is missing a backup folder location prompt, which is why it's failing:(

If you open Browser Console (Ctrl + Shift + J) is there anything interesting logged once you open or submit this dialog?

brosensbarros.laura
brosensbarros.laura Fraacheigener

There is a defined backup location - matter of fact, the regular backup is running normally as we speak.

trying with the console, I get the following error: BackupUIParent: Failed to enable encryption NS_ERROR_ABORT: User canceled OS unlock entry 

   exportRecoveryPhrase resource://gre/modules/OSKeyStore.sys.mjs:376

BackupUIParent.sys.mjs:306:25 

   receiveMessage resource:///actors/BackupUIParent.sys.mjs:306

of note, I am on Linux.

jbr
jbr
  • Top 10-meiwurker

Can you file a bug, please? According to bugzil.la/1463865#c11 backups weren't supposed to interact with the keystore, but this sounds way too similar to bugzilla.mozilla.org/1755786 (the longer read is e.g. in bugzilla.mozilla.org/2006950 …)

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