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Security concern: Unauthorised login attempt on my Mozilla account

Firefox Befeiliging
Priyanka G
Priyanka G

Dear Mozilla Support Team, I am reporting a security concern regarding my Mozilla account. I received two emails from Mozilla indicating account activity that I did not initiate. The notifications showed a login/account access attempt from a Windows 10 device in Hyderabad, Telangana, India, on Monday, 27 July 2026. I did not perform this login or authorise anyone else to access my account. I am concerned that someone may have gained access to my account without my permission, and I would like to understand how this happened and what steps I should take to secure my account. Please help me with the following: Confirm whether the login activity was successful or only an attempt. Provide any available details about the access (such as device, location, or method used). Advise me on additional steps to protect my account. I have already changed my password and will enable two-factor authentication if it is not already active. Account email id: gpriyanka590@gmail.com I can provide screenshots of the security emails if required. Thank you for your assistance. Kind regards, Priyanka

Dear Mozilla Support Team, I am reporting a security concern regarding my Mozilla account. I received two emails from Mozilla indicating account activity that I did not initiate. The notifications showed a login/account access attempt from a Windows 10 device in Hyderabad, Telangana, India, on Monday, 27 July 2026. I did not perform this login or authorise anyone else to access my account. I am concerned that someone may have gained access to my account without my permission, and I would like to understand how this happened and what steps I should take to secure my account. Please help me with the following: Confirm whether the login activity was successful or only an attempt. Provide any available details about the access (such as device, location, or method used). Advise me on additional steps to protect my account. I have already changed my password and will enable two-factor authentication if it is not already active. Account email id: gpriyanka590@gmail.com I can provide screenshots of the security emails if required. Thank you for your assistance. Kind regards, Priyanka

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.