Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Iepen

Can't access LinkedIn account

terrysm1951 beäntwurde
terrysm1951

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!

Alle antwurden (5)

Hi

Have you had incorrect credentials stored in Firefox that do not match the accurate credentials you have stored in the other browser?

No, the stored credentials are correct, but I did retype them to be sure. My current work around is to forward any messages that I need LinkedIn for to my gmail account. Not convenient, but it gets me in. Thanks

Thanks for the suggestion. I don't have a padlock on L side of the address bar- just a "verified by Norton" icon. Checked in private window and not private window.

Norton's security can interfere with LinkedIn's security platform — would you be able to unload, exclude or disable your Norton suite for a bit to test without it?

I can't figure out how to disable Norton - I will have to contact them. What you suggest might work if I can get the process figured out. Thank you!

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.