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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Iepen

I bought VPN subscription, you took the money but don't recognise it but you

Firefox foar Mobyl Accounts
James hat 3 moannen lyn antwurde
mail2737
mail2737

I paid for Mozilla VPN in USD but you now want me to pay again in GBP, why?

Recept details: Date: July 3, 2026 Amount paid: $59.88 (Visa - 8200) Receipt number: 24231560

I paid for Mozilla VPN in USD but you now want me to pay again in GBP, why? Recept details: Date: July 3, 2026 Amount paid: $59.88 (Visa - 8200) Receipt number: 24231560

Alle antwurden (1)

James
James
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  • Top 10-meiwurker

Hi,

Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.