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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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How can I get an unlock code, Mozilla has locked my account?

Firefox Oanmelde
Paul beäntwurde
Joe Binau
Joe Binau

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords. Thanks, Joe

Bewurke troch Paul op

Alle antwurden (1)

Paul
Paul
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  • Top 10-meiwurker

Hi Joe

Please appreciate that donations are to the Mozilla Foundation, not the Mozilla Corporation that helps build and support Firefox. The user support here is provided by volunteer contributors.

I will remove your email address from your question for your privacy and security as this is an open forum.

If you wait 24 hours, without trying again, you should find that your account is unlocked.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.