Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Open

Both Mozilla products spontaneously disappeared from my computer.

ernie13 beäntwurde
ernie13

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

Alle antwurden (2)

Hi.

It's difficult to assess.

What computer OS versions , other apps, are you synced with another machine, etc.

So when you say disappeared, clearly not completely else how would Firefox know to request a re-install. Your browsing habits, it's pretty endless unless someone has a similar experience

Thank you Amoun. I am on Windows 10,and the machine is only synchedwith my 'phone. As you say, the fact that it asked to be reinstalled is a good sign, BUT Thunderbird completely disappeared fom the desktop last week. It was present on the disk, but smething was missing, as a simple copy did not solved the problem. I had to restore from backup.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.