Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Oplost

Unexpected Error When Trying to Sign-In On Android After Password Change

Firefox foar Mobyl Oanmelde
bartu_bady replied 3 moannen lyn
bartu_bady
bartu_bady

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

Alle antwurden (2)

GerardoPcp04
GerardoPcp04
  • Top 25-meiwurker

Hello, I don't understand why you need to use Firefox to log in to Android? Or are you talking about the Mozilla Sync account?

bartu_bady
bartu_bady Fraacheigener

Keazen oplossing

I meant the Firefox account on the Android Firefox app. 

I got it to work just now by going to Mozilla accounts website and signing in there instead of clicking the sign-in button in settings and getting redirected to the page, and then signing in from the redirected page.
In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.