Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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pawel jan stensgaard jensen (Pawel)

Why is it that you don't have a download button for your VPN? When I try to download it, it tells me to pay again and again even though I'm already a fixed monthly payment.

Why is it that you don't have a download button for your VPN? When I try to download it, it tells me to pay again and again even though I'm already a fixed monthly payment.

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Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please sign in to the Mozilla account connected to your subscription here (if not already) and then use this link to submit your question.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.