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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Iepen

All passwords and bookmarks have disappeared.

Firefox Gegevens werstelle
mfz1028 beäntwurde
mfz1028
mfz1028

Logged onto my laptop this morning, just like every other morning. Firefox opened as if I had never used the browser before. Asked that I sent up a new profile. Could not access my existing profile. I can't find files anywhere on my computer with the information. If I open any of the old Firefox folders, I get a new set-up. Is there anyway to recover my bookmarks and passwords? Not feeling like this is a very secure product right now.

Logged onto my laptop this morning, just like every other morning. Firefox opened as if I had never used the browser before. Asked that I sent up a new profile. Could not access my existing profile. I can't find files anywhere on my computer with the information. If I open any of the old Firefox folders, I get a new set-up. Is there anyway to recover my bookmarks and passwords? Not feeling like this is a very secure product right now.

Alle antwurden (2)

cor-el
cor-el
  • Moderator

Did you try to reboot the computer (possibly in Windows Safe Mode with network support) to see if that has effect?

mfz1028
mfz1028 Fraacheigener

Yes, I did. Several times. It didn't help.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.