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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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how to access my firefox account when email is already changed without a secondary email on account?

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Denys replied 9 moannen lyn
Melinda Sam
Melinda Sam

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

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Denys
Denys
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  • Top 10-meiwurker

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla accounts (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.