Cannot restore bookmarks-- get an "Unable to process file " message
I'm running the current version (144.0, 64-bit) on a Dell Inspiron laptop. Just now, I tried to save a bookmark, but I found that a goodly number (not all) of my bookmark folders had disappeared. When I tried to restore from a Firefox backup, I got an "Unable to process file" message. What's wrong , how do I fix it, and how do I get the missing bookmarks back?
Alle antwurden (3)
Folks, I finally found some help on this site. I did the following:
- I updated the Windows Security platform;
- I rebooted my computer; and
- I restarted Firefox.
My missing bookmarks and bookmark folders reappeared, and everything seems normal now.
Keazen oplossing
Thank you for reporting back.
Is the Windows Security platform the same as Windows Defender, or some other system component?
No, they aren't the same thing; Windows Security Platform used to be called "Windows Defender", but now that name applies to a more advanced product, which (I believe but am not certain) you have to pay for.