Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Thunderbird email compose screen freezing (on laptop)

  • 6 antwurd
  • 2 hawwe dit probleem
  • 38 werjeftes
  • Lêste antwurd fan jinkem

more options

I am getting sick and tired of Thunderbird freezing while writing an email, screen graying out, and having to close the program and lose the material without it having been saved in any way. This has been happening for two or three weeks.

I am getting sick and tired of Thunderbird freezing while writing an email, screen graying out, and having to close the program and lose the material without it having been saved in any way. This has been happening for two or three weeks.

Bewurke troch Wayne Mery op

Alle antwurden (6)

more options

Try this:

- go to TB menu > Settings > General

- scroll all the way down and click the 'Config editor' button on the right
- click 'Accept the risk and continue'
- search for accessibility.force_disabled > change the value to 1 > click the check mark
- restart TB
more options

Ed, I did not see any "accept the risk and continue," but I did the search, changed the number to 1, restarted TB, repeated the procedure and saw the number 1 was still showing. Now I'll wait and hope it doesn't freeze again. Thank you for this help. Jonelle

more options

jinkem, Your problem is gone?

more options

No, it still occurs occasionally, but at least a draft is now saved (sometimes partial). I noticed a couple times it happened when I was inserting a link. Other times there was no obvious explanation. I have wondered if, when typing, it may happen if I overlap onto an adjacent key, but this is only occasional.

I've used Thunderbird for years and never have had this problem previously.

more options

What version are you using? And does it help to disable hardware acceleration in Settings?

more options

Using version 140.4.0esr (64-bit) I've now disabled hardware acceleration. I'll see if it happens again.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.