Ad blocker

With Ctrl-Shift-a you will see the addons you have. The add on blocker should be there and then you can disable it.

I didn't see an ad blocker listed. Or maybe I didn't recognize it as one. I don't do computers well.

Hi

What level of enhanced tracking protection do you have set?

(This guide might help - https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop)

I don't know what that is. I do not know much about computers, etc.

Can you post your Troubleshooting Information or at least the Add-ons section as shown on "Help -> More Troubleshooting Information" (about:support)?

• https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

This was a worthless thread. I, too, can't find "adblocker".

If you do not have content blocking extensions then this leaves Enhanced Tracking Protection as another possible cause.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock,NoScript,DuckDuckGo PE,Disconnect,Ghostery,uBlock Origin,Malwarebytes), always make sure such extensions do not block content.

• make sure your extensions and filters are updated to the latest version
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

• click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

• https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
• https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track