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Lost bookmarks and passwords for Firefox

  • 1 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Paul

bru_65
bru_65
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My hard drive on my imac died and had to be replaced - i want to restore all my firefox bookmarks and passwords on the new hard drive but I don't have the old firefox data folder as everything was lost. I have a firefox account. I'm not very techy, but can follow instructions. If anyone can help I'd be really grateful

My hard drive on my imac died and had to be replaced - i want to restore all my firefox bookmarks and passwords on the new hard drive but I don't have the old firefox data folder as everything was lost. I have a firefox account. I'm not very techy, but can follow instructions. If anyone can help I'd be really grateful

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Paul
Paul
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.