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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Argivearre

There is a Mozilla HTML doc (0 bytes) in My Documents that keeps coming back no matter how many times I delete it. How can I get rid of it?

Firefox Oars
cor-el beäntwurde
Earthlostangel
Earthlostangel

There is a Mozilla HTML document (0 bytes) in My Documents that keeps coming back no matter how many times I delete it. How can I get rid of it? This has been going on every day for over a week. Attached are screen shots of the file and its properties. Thanks.

There is a Mozilla HTML document (0 bytes) in My Documents that keeps coming back no matter how many times I delete it. How can I get rid of it? This has been going on every day for over a week. Attached are screen shots of the file and its properties. Thanks.
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Alle antwurden (4)

FredMcD
FredMcD

Remove the file. Start Firefox. Close it after a minute. Does the file return? Now repeat the above but Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Earthlostangel
Earthlostangel Fraacheigener

Thanks for trying to help, FredMcD, but it did not work and that file is still returning.

FredMcD
FredMcD

Did it return in Safe Mode?

Check the file date/time. Is the file created when you open Firefox, close it, or sometime in between?

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

cor-el
cor-el
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You can check the home page setting and the session restore file in case you have included a page that tries to download this file.

Firefox supports multiple home pages separated by '|' (pipe) symbols.

You can check for problems with the sessionstore.js file in the Firefox profile folder that stores session data. When sessionstore.js is deleted you lose pinned tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.