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I see a lot of discussion here about people wanting to turn off update alerts but I have a problem in the reverse. I have TB set to "Check for updates, but let me choose whether to install" but TB never tells me an update is available. I have to go into setting General and scroll down to see if one is. Is this normal behavior if auto-updates are disabled?

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of screen with options to delete, move, etc. This menu is not in the displayed area on screen; i found it once by scrolling screen but then lost the Email selection.

Is there an alternative client I can import my Tbird data to?

I have had zero luck fixing constant crashing of Tbird and it is not providing any crash reports. It just says (Not Responding) and I can close but no restart without using task manager to kill the background process.

I cannot work like that so need something else.

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version. He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur. He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago. So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different? Thanks very much for the help. Tony

My thunderbird recently crashed and stopped working (windows version 11 Pro Version 23H2) . The program seemed to freeze and after I got it closed it is not opening back up. I tried closing all of the background processes through the task manager and when I tried to open it again it will open a blank window, list it as not responding, and then close the interface with no ability to do anything beforehand. Tried using the repair option in settings, same response. Tried to reset the app, same result. Tried uninstalling version 128.1 and then installing version 128.5, no errors reported on uninstall or new version install but it still just opens a blank screen, says the program is not responding, and closes the window without anything else appearing. I tried restarting the computer (soft and hard restart) and get the same response. I need to be able to use my inbox manager or I need to move to another program. Thanks.

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Hi guys,

I'm having some trouble with/after installing Firefox ESR.

I'm using the installer from here: https://ftp.mozilla.org/pub/firefox/releases/128.5.1esr/win64/en-US/

The behavior that I am seeing is that after running the installer, although it seems that there is no error, the process goes through without issues, there is no executable for the app itself in the folder. The shortcut that is created on Desktop is also not linked to an executable that works.

Have you encountered this before? If so, do you have any ideas or tips on how I can manage it? Or, if you have any information that I am missing, please let me know.

Thanks.

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem to install any add-ons. When I click the install button from the add-on's page, it just sits there with the loading animation and seemingly does nothing for several minutes. Attempting to right-click on the download button, "save link as", and hitting "install add-on from file" using that saved link as another user suggested from a similar problem does nothing at all; there's no feedback whatsoever. The add-on I've been trying to install is U-Block Origin, but I've tried this with other add-ons to the same results. The only other thing I've tried is installing one of the recommended add-ons from the add-on page directly, Privacy Badger specifically. This causes an actual window to pop up telling me Firefox is verifying the add-on, but nothing happens past this point. It just sits there, eternally attempting to verify the add-on with no progress ever made, and no error message ever spitting out. I haven't found anyone else with this exact problem. Hopefully I'm missing something obvious and I can feel really silly about the whole thing soon. Thanks much!

All the Best, G.B.Bari

Hello, since I installed the latest update of Firefox (133.0) two days ago I'm having trouble to load videos on some websites it's giving me a black screen when I try loading them so i'd like to know if anybody knows how I could fix this ? I tried clearing cookies, cache and resetting the browser and it still doesn't work.

I know this problem has been caused by the latest firefox update (133.0) because all my videos are loading fine on both Chrome and Explorer but i'd like to keep Firefox so if anyone has an idea how I could fix this it would be very appreciated thanks!

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Hi.

Why are there so many updates for Firefox? If signing me out of all my open tabs is for security reasons, then cntl-shft-t defies that purpose? I will just contineu my search for another browser to use instead of Firefox.

Thanks.

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould