Forum d’assistance Thunderbird

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the worst time I've ever had at migrating from an old computer to a new computer using TB ever. EVER! This is the worst. I am moving from an ASUS Win11 to a HP Win11 so there shouldn't be that much of a problem. I've done this more than a few times so I know the drill of copying the %appdata% from one place to another. I have installed uninstalled deleted reinstalled, uninstalled reinstalled deleted three times and keep getting the same problem and have been doing this going on three days. I donated to get his copy and am about to ask for my donation back if I don't get a very simple answer. I keep getting that error message no matter what I do. I need a very simple walk through on how to get what I am able to save from the old computer into the new computer without a lot of magic and rain dancing and click here and delete this and see if this sticks. I need a very simple take your profile.zip and unpak it here then open TB and do this. PERIOD. The profile is on the same computer not a server. If I cannot get a quick down and dirty answer please just tell me and I'll ask for my donation back and move to MS outlook and deal with their FU'ed POS. I really don't know why TB has taken a turn for the worst here. But it's not looking good IMHO.

Hi,

I'm thinking about purchasing a Microsoft Surface Pro that uses the Snapdragon ARM Processor.

Will thunderbird run on windows 11 with ARM architecture?

Thanks, Dave

Hyperlinked text does not paste into Thunderbird email. Only the text pastes in. The hyperlinks do not. If I paste in text that has several hyperlinks already embedded only the text pastes in. The hyperlinks are lost. I must paste the hyperlinked text with the URLs. How do I do this. All searches are irrelevant. I know hot to insert URL into new text but that is not the issue. My text to be pasted already has many hyperlinks in the text and I do not want to laboriousness do them all again. When I paste in a paragraph of test that already has several hyperlinks I want that ALL to past in. How to I do this?

Where are by Thunderbird gmails stored? I am running two email server programs right now (Outlook and Thunderbird). Outlook stores gmail in the cloud and there are thousands of them, Naturally I do not want TBird to store all emails on my hard drive but I am told they are on my hard drive. If so this will eat up ALL my disc space. Where does TBird store my emails? If on my drive then how to I control how many are saved there and what will saved in the gmail cloud?

Why does the Tbird directory show two accounts with different content', for the same email address? Totally confusing. See attached screen shot redacted for privacy -- the email addresses are the same. One indicates 7 and the other 25 in the inbox. WHAT is going on?

Imported address data from Outlook, the Thunderbird address books lists last names only under "names," email column is blank, phone numbers column lists email addresses and addresses column lists phone numbers. Selecting "Restore column order" has no effect. Any advice welcome. Thanks.

I permanently deleted all messages in a folder (call it "Unwanted"), then moved Unwanted to Trash, then deleted it permanently. It appeared to be gone. However the next time I opened Thunderbird, Unwanted was back. I tried this several times with the same result. I tried renaming it to "DeleteMe" but then I got the message "The folder could not be renamed. Perhaps the folder is being reparsed, or the new name is not a valid folder name."

Once again, I "permanently" deleted Unwanted and closed Thunderbird. Using a file manager, I found and deleted all relevant folders and files matching "Trash.*" and "Unwanted*.*" and rebooted the computer. However when I opened Thunderbird, an empty "Trash" folder was regenerated as expected, but the "Unwanted" folder was back.

How can I get rid of Unwanted? Thanks!

When I try to download messages on one of several POP3 accounts I get the error message Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. and it keeps downloading the last message I received before the problem started.

I have tried repairing the folder, clearing cache and even turning off my anti-virus for Thunderbird but to no avail. No problems on my other accounts

Regards Graham

Several times lately I click on an email from cnet and it will not load. The reason is when Thunderbird passes the link to Firefox there is an extra https// added to the beginning: https//https//cnet... . Not all email links from cnet start with https//, but when they do I must manually delete the first one (in Firefox). Not sure which program, Thunderbird or Firefox, is causing the problem, but it is annoying.

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote folder (sftp). Thunderbird opens, but the mail window is empty. If I ask for the source code, this message appears:

Unable to read file at address view-source:file:///run/user/1000/kio-fuse-ouSeRu/sftp/myuser@myserver/mymessage.eml?type=application/x-message-display.

If I open from CLI I get this message :

JavaScript error: chrome://messenger/content/aboutMessage.js, line 218: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgDBHdr.mime2DecodedSubject]

If I open the save file with a file editor I'm able to see the source code.

Could you please help me? Thanks

I am currently using T-Bird 115.11 on Windows 10. Not that it matters much, because I have had this problem continually for years with various editions of Thunderbird on Win7 as well. Often when I open Thunderbird, I discover it has created hundreds and even thousands (today 65,000) duplicates of emails in various mailboxes. This has nothing to do with downloading. The emails in question were downloaded weeks or even months ago, and I havev't accessed them. Another problem is that Thunderbird creates emails dated in 1970, even before anyone thought of the internet, let alone PCs or emails. Why is this happening? How can I prevent it?

Hi everyone,

I have a problem with my T-Online account.

Thunderbird ESR 115.11.0

Windows 11

IMAP

As soon as I open Thunderbird, all 8400 mails in the account are deleted.

Only the mails from yesterday and today are still there. The account also works - sending and receiving.

Other accounts (Gmail and Strato ) are ok.

Have copied an offline backup of the account to TB - as soon as I go online the mails are deleted again.

Copying and moving the mails offline to a local folder does not work either.

TB first tries to establish a connection to the server - which of course doesn't work offline.

Would hate to reinstall as there are a lot of local folders.

I'm at a bit of a loss - thanks for your help

My @gn.apc.org (IMAP) inbox has a limited capacity to display, to keep important email. They simply drop-off the list. It currently saves only today's emails. This cannot be correct. I have attached a timeline. Appreciate some info & advice

Hi, 3 weeks ago I suddenly could not log in to my email without errors.

First I get a Google screen "Choose an account" showing the three Gmail accounts I use. I select the first one.

"Mozilla Thunderbird wants to access your Google Account". This refers to calendars. I take the Allow option.

Then I get the message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

When I close this window I get another Google screen .

"Mozilla Thunderbird wants to access your Google Account". This refers to i) mail, ii) contacts, and iii) calendars. I take the Allow option.

Then I get the same message message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

This process cycles through the other two emails. Then I get and authentication failure message.

I have seen hints that this might be a certificate issue but I have tried in vain to find certificates stored in Thunderbird.

Any help approeciated.

Thanks

PaulM

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?

My email for my domain (Gailfisher@Resourcesforchange.com) hosted by GoDaddy. Has been working correctly for years, but now when trying to send from TB, I get a message to enter password that does not work (it does work on my webhost's platform). Using Windows 10, TB version 115.11.0. BTW, I have another email via AOL that is working just fine on TB. I tried Safe mode -no go I tried following GoDaddy's instructions for IMAP but also did not work. FYI The GoDaddy help desk said: "Please match the server settings with the below server settings. Username Your email address Password Your email account's password Incoming servermail.[your domain name] Incoming ports IMAP - 143 POP - 110 Outgoing servermail.[your domain name] SMTP (outgoing) ports25 (587 or 80 might also work) IMAP use port 143" I tried setting up a new account in TB using email adddress and a new username, but that created the same problem. Here are the relevant screenshots. Thanks for your help!

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install. The two screenshots were made within a few minutes. I let it install for around an hour one time and it simply counted more and more files without ever moving in progress. I really don't know what to do. Restarts, redownloads, nothing works. Maybe someone knows what's wrong. Thanks!

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina