Forum d’assistance Firefox pour Android

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a desktop browser. This might be related to, but isn't entirely the same as, another issue I've read about here where the reader mode throws an error. My issue is different in that the reader mode simply isn't available. I don't get any error messages because there is no icon to click. Version 124.2

Anyone know if this is the same or a different issue? I almost exclusively read websites via reader mode so this is a significant impact to the way I browse and read things on my mobile device. Any help would be appreciated!

1. Sometimes I use the browser while the system is in dark mode.
2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
3. Then I use it in light mode for a little more.
4. Then some time passes (maybe a few hours), I don't use FF during that time.
5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

I just did a Google image search on my pixel 8 and saw that all the image results were forced to "fit width" so I can only really see 1 result at a time. I have the "Google Search Fixer" installed and dialsabling it returns the image search view to gallery. But when I enable to addon it goes back to that "ft to wish" view.

I've looked through the options and tried searching for similar problems/solutions and found nothing. How do I return my Google image search view to gallery? It's really obnoxious and frustration to only be able to see 1 image at a time when searching.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

Whenever the app leaves the foreground, even for half a second, or if I switch tabs and then return to the original tab, it refreshes and I lose all the data on it. When I need to copy information to fill out a form, or get a code from a 2fa app, I lose all the the progress. This is driving me crazy and making it almost impossible for me to use Firefox as my main browser. I shouldn't have to restart a whole form because I got a phone call and went to the call screen for a second. Battery optimizations are all disabled.

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research for any length of time when I may need to look at something other than my browser, say jump over to a Note or some other function not having to do with Firefox, when I return I find maybe an hour of research has automatically been closed and of course there is no record of that lost work. This function is really frustrating additionally it's tricky that a link to another site or page of information can cause the Firefox Browser to open the following tab in Private Mode, then automatically close when it becomes necessary to look at some other functions on my Android device, everything is wiped out gone lost no way to retrieve the info.

What ever happened to Lazarus, the app that always brought back lost work, private or otherwise? That was an excellent and very helpful tool. Is there some other way unknown to me where I can retrieve those closed private tabs, how do I stop the links from auto-opening privately, and I'd like to know how to stop private tabs from closing when I leave those tabs to focus on something other for a split second.

Please advise. Thank you.