Afficher les questions étiquetées : Afficher toutes les questions
  • Archivé

How do I update to a specific version of firefox?

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download … (lire la suite)

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download the file. I don't want to create a separate profile, or risk messing up the profile/settings I have currently. So, any thoughts? Thank you in advance for the help.

Demandé par N21 il y a 1 an

Dernière réponse par cor-el il y a 1 an

  • Archivé

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (lire la suite)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Demandé par Sewana il y a 6 mois

Dernière réponse par cor-el il y a 6 mois

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (lire la suite)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Demandé par jacco237 il y a 5 mois

Dernière réponse par denitroid il y a 4 mois

  • Archivé

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (lire la suite)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Demandé par ape il y a 2 ans

Dernière réponse par cor-el il y a 1 an

  • Archivé

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (lire la suite)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Demandé par jim.hedges il y a 1 an

Dernière réponse par samandapecora il y a 1 an

  • Archivé

Having trouble with Firefox being slow when first starting

Ever since version 88 or 89 Firefox has started being slow to load. I have tried everything. Uninstalled it, reinstalled it. Started it in safe mode. Started it without t… (lire la suite)

Ever since version 88 or 89 Firefox has started being slow to load. I have tried everything. Uninstalled it, reinstalled it. Started it in safe mode. Started it without the 4 addons I use. Refreshed it. Started it as a new installation with nothing on it without signing in. People have tried to direct me to troubleshooting and basically threw up their hands and chalked it up to user error. All why Chrome and Brave with all the same settings and addons open immediately and run smoothly with no issues. So I know it’s not user error. There have been a few updates for Firefox but none of them fixed anything. No one has been able to help me fix the issue. I don’t know what it is and have never had this issue before with any browser. It’s slow loading the first time I open it and then works fine afterwards, albeit more slowly than Chrome or Brave. Also, Firefox is installed on my SSD drive in my gaming laptop running more than enough memory and with a Nvidia 1060 with updated drivers.

Demandé par Dyrelogan il y a 1 an

Dernière réponse par Tombarkas il y a 11 mois

  • Archivé

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (lire la suite)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

Demandé par laudesimperiales il y a 1 an

Dernière réponse par Paulgi il y a 1 an

  • Archivé

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (lire la suite)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Demandé par redfoxole il y a 11 mois

Dernière réponse par dpt150v il y a 6 mois

  • Archivé

I need an older version to work on MAC OS10.5.8

I have a 2007 iMac and need a version of Firefox that will operate on MAC OS10.5.8 To be clear: I am NOT trying to update the computer. It is end-of-life. I just want t… (lire la suite)

I have a 2007 iMac and need a version of Firefox that will operate on MAC OS10.5.8

To be clear: I am NOT trying to update the computer. It is end-of-life. I just want to use it as a spare and have internet access.

Demandé par mobygrape il y a 10 mois

Dernière réponse par James il y a 10 mois

  • Archivé

Security Keys for Google Account

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To si… (lire la suite)

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, ask your admin about registering a new security key or choosing another second step for verification.

I am the administrator of my account on Google Workspace. I have no idea what the problem is. I have MFA turned on and I am able to log in to Google with Chrome and Edge. I don't see an option on the Google Admin security tab to create a new security key. Please advise on a fix. Thanks

Demandé par andrew151 il y a 1 an

Dernière réponse par Bithiah il y a 9 mois

  • Archivé

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (lire la suite)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Demandé par fl4321 il y a 2 ans

Dernière réponse par taccardi il y a 1 an

  • Archivé

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (lire la suite)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Demandé par darobin il y a 1 an

Dernière réponse par FredMcD il y a 1 an

  • Archivé

saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of sync… (lire la suite)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Demandé par Magnus il y a 10 mois

Dernière réponse par jonzn4SUSE il y a 10 mois

  • Archivé

Tracking the reading time of a user that's reading a page from Medium.com in Firefox

Hi, If you are not familiar with Medium.com, this site claims to track the reading time of a subscriber/reader when they read an article from Medium through a browser. Th… (lire la suite)

Hi, If you are not familiar with Medium.com, this site claims to track the reading time of a subscriber/reader when they read an article from Medium through a browser. This question is very important because the author of the article gets paid based on that person's reading time.

Given Firefox's privacy initiatives, I was wondering if Medium can in fact track a reader's reading time if the reader is using Firefox to view the site in a Private Window or tab? Does it matter if the reader blocks all the site's cookies with a cookie blocker?

Peter

Demandé par retepoh il y a 9 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 9 mois

  • Archivé

Firefox not compatible with some websites

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked… (lire la suite)

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

Demandé par Mike109 il y a 7 mois

Dernière réponse par SurferJ il y a 6 mois

  • Archivé

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (lire la suite)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Demandé par Viktyr C Gehrig il y a 2 ans

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

  • Archivé

Disable or erase "Recently Bookmarked"

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in … (lire la suite)

I want to erase or preferably disable the "Recently Bookmarked" functionality when you go to the bookmarks part of the library. How do I do this? I don't see anything in the Support, despite doing searches using several different search terms. It is a strange thing to have without being able to erase it or disable it, especially since bookmarks saved during "private window" searches show up there.

Demandé par bpghayward il y a 2 ans

Dernière réponse par cor-el il y a 1 an