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Firefox crashes when quitting or restarting

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous que… (lire la suite)

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous question: https://support.mozilla.org/en-US/questions/1348162

The browser crashes whenever I quit or attempt to restart. By restarting I mean selecting Troubleshoot Mode from the menu or pressing the button to delete the start-up cache and restart. These are the 10 latest crash reports: bp-f3da7332-06f0-4c79-8b14-e70740210902 2/9/21, 21:03 bp-53f2ba80-1f54-447a-85af-723450210902 2/9/21, 21:01 bp-afd9c845-e03a-4f9e-972e-68da60210901 1/9/21, 20:42 bp-916bcb43-2680-465a-8b8b-fddac0210901 1/9/21, 20:40 bp-479ccc87-0e54-4ff5-8c03-ef76b0210831 31/8/21, 20:51 bp-994d7424-def0-475b-8a0c-beba90210831 31/8/21, 20:46 bp-0ace2282-d5e9-4ed1-aeda-e08070210831 31/8/21, 20:40 bp-de957d75-4798-472e-8029-cd6200210830 31/8/21, 09:18 bp-36bece94-9415-45e5-8658-ae2290210830 31/8/21, 09:14 bp-0cd40c3a-787c-48ed-92a6-8a8830210830 31/8/21, 09:12 I have opened the latest.

I have reduced modifications in about:config as much as I can stomach and also tried disabling all addons.

Demandé par Terry il y a 8 mois

Dernière réponse par James il y a 8 mois

The background colour for some parts of the webpages has changed making it hard to read.

I know and admit I stuffed up. One day a long time ago I was prompted for my master password. When I clicked in that area/field a requester popped up asking me to pick a … (lire la suite)

I know and admit I stuffed up.

One day a long time ago I was prompted for my master password.

When I clicked in that area/field a requester popped up asking me to pick a colour. Confused I picked one - and a bad one I now see.

So now when certain parts of a web page are opened the background colour is this horrible colour and I can't really read what is there.

I don't understand what I did or HOW I did it.

This is a cropped example of the bad contrast I am seeing.

file:///home/me/Pictures/Screenshot%20from%202022-01-22%2010-09-48.png

As I said, I admit I stuffed up. But this seems to all have happened since that one time with the main password requester.

Demandé par teeny_weeny il y a 3 mois

Dernière réponse par Cyclone Boom il y a 3 mois

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Firefox Problems with using NVIDIA Webseite

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de When i Search for Driver Download, i choose "Producttype" and then when ch… (lire la suite)

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de

When i Search for Driver Download, i choose "Producttype" and then when choosing "Product Series" the Website allways Resets to Start.

I also Informed Nvidia about the Problem, but it is only on Firefox. Im on Linux (Ubuntu 18.04) and use Firefox in Latest Version 83.0 no addons.

I also Try Chromium and other Browsers but this Problem only happens on Firefox.

Greetz. Vinz

Demandé par cvinz il y a 1 an

Dernière réponse par brandyball200 il y a 1 an

Crash on start, just after saved tabs are restored, presumably before or when the tab contents start loading

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output m… (lire la suite)

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.


$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt


$ firefox

      1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Demandé par Oddstr13 il y a 3 mois

Dernière réponse par FredMcD il y a 3 mois

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Firefox 77.0.1 address bar seem broken. Won't show common sites without deleting anything in the URL bar, no down arrow

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there… (lire la suite)

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there is no longer a down arrow to click and show my common sites. If I click in the bar and then delete everything, the list of common sites appears. If I click away and click back into the blank address bar, now I have to hit the down arrow to get the list to appear. I need a way to get the down arrow back so the address bar works as expected.

These config options are all set to false:

   browser.urlbar.openViewOnFocus
   browser.urlbar.update1
   browser.urlbar.update1.interventions
   browser.urlbar.update1.searchTips
   browser.urlbar.update1.view.stripHttps

Demandé par jake-firefox il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

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Copy/Paste

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? How can this be disabled/f… (lire la suite)

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality?

How can this be disabled/fixed?

One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information.

Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work.

And yes, while on a given page Copy fails miserably, at the same time in other pages it works.

Demandé par Pók il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

trunk/nightly crashing tabs on Linux if page contains video

Firefox nightly (trunk) 100.0a1 (2022-03-10) (64-bit) (but previous version too) is crashing the tab if the page contains video content. It happens also in "Troubleshoot … (lire la suite)

Firefox nightly (trunk) 100.0a1 (2022-03-10) (64-bit) (but previous version too) is crashing the tab if the page contains video content. It happens also in "Troubleshoot Mode". It doesn't happen in 98.0 (64-bit)

System is Kubuntu 21.10 with wayland and PipeWire

Demandé par randomizer il y a 2 mois

Dernière réponse par Seburo il y a 2 mois

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Credit card saving does not work

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not… (lire la suite)

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not saved. If I go into settings where one can view the saved cards and enter the info to save a new one, I can enter one but again it does not actually save. There is no error, it just doesn't save. Tailing journalctl shows no errors, and launching Firefox from a console and watching the output doesn't show any error either.

It's been this way over several updates over the course of a few months (as long as I've been using Firefox on this computer).

Demandé par Eric S il y a 6 mois

Dernière réponse par jonzn4SUSE il y a 5 mois

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FF is leaking my User Agent with privacy.resistFingerprinting=true

I have privacy.resistFingerprinting set to true, and the HTTP_USERAGENT field comes out as fingerprint resistant, but the javascript object "window.navigator" still leaks… (lire la suite)

I have privacy.resistFingerprinting set to true, and the HTTP_USERAGENT field comes out as fingerprint resistant, but the javascript object "window.navigator" still leaks the non-resistant UA. Simple demo code is listed below.

<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8">
<title>Leaked User Agent</title>
<script>
alert(window.navigator && window.navigator.userAgent ? window.navigator.userAgent : "");
</script>
</head>
<body>
</body>
</html>

Demandé par p54484c2qh il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

Firefox 97 os/system print dialog

Hi, how do we set Firefox 97 to use the os/system print dialog? Before Firefox 97 we could change these settings in about:config: print.tab_modal.enabled = false widget.u… (lire la suite)

Hi, how do we set Firefox 97 to use the os/system print dialog?

Before Firefox 97 we could change these settings in about:config:

print.tab_modal.enabled = false widget.use-xdg-desktop-portal = true

But they are both gone now.

There is now widget.use-xdg-desktop-portal.print, which is an integer (2 by default).

But no matter what integer it is set to, we still don't get the os/system print dialog.

We are using Arch Linux, but we don't expect that to be of any importance -- after all, it worked before Firefox 97.

Thanks for your time :o)

Demandé par johnny1000 il y a 3 mois

Dernière réponse par paul921 il y a 2 mois

FF Window extends past monitor edge

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the m… (lire la suite)

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the monitor, thus the "save" button is not displayed. Thus, files cannot be saved.

Demandé par robgrune il y a 3 semaines

Dernière réponse par jonzn4SUSE il y a 2 semaines

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Google services not working sometimes

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gm… (lire la suite)

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gmail I get " has experienced a network protocol violation that cannot be repaired". When I use other browser I can access to that services with no problem. I am in linux, and I have tried disabling all the add-ons, starting in "safe-mode" and rebooting my computer. At the beginning everything works fine, but after some time starts failing. I have tried with different Firefox versions, and the problems persists.

Demandé par inaki6martinez il y a 10 mois

Dernière réponse par jonzn4SUSE il y a 9 mois

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Can't reach website in firefox while connected to VPN, chrome works

I use a VPN at work for accessing some internal domains. Until last week I was able to reach them fine in Firefox, then it wasn't work when I logged in on Tuesday. What h… (lire la suite)

I use a VPN at work for accessing some internal domains. Until last week I was able to reach them fine in Firefox, then it wasn't work when I logged in on Tuesday. What happens now is the tab seems to wait for a bit, then it times out with an error that it wasn't able to connect. Is there someway to fix this?

I'm able to reach these domains through other means like chrome browser (which I'm using as a workaround) or git.

Demandé par eric.evans1 il y a 1 an

Dernière réponse par jonzn4SUSE il y a 1 an

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Not able to share voice or video on dscord

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, r… (lire la suite)

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, right? switch to the latest Chrome, Opera, Firefox, Edge or download the latest discord app to start talking right now!


I am using firefox 78.6.1esr (64-bit) on Debian 10.7

I have had a back and forth with Discord and they informed me that its a Firefox only issue and to ask here instead.

Demandé par jmanshad il y a 1 an

Dernière réponse par jonzn4SUSE il y a 1 an

Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (lire la suite)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

Demandé par jochenstehle il y a 5 mois

Dernière réponse par jonzn4SUSE il y a 3 mois

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"set as desktop background" doesn't work on Linux Mint 20

I've always used Firefox's "set as desktop background" to change my desktop picture on Linux Mint. Recently (after update to Mint 20?), it hasn't been working. I'm not … (lire la suite)

I've always used Firefox's "set as desktop background" to change my desktop picture on Linux Mint. Recently (after update to Mint 20?), it hasn't been working. I'm not sure it was when I updated to Mint 20, it may also have quit working after I used Pix to set the desktop background?

When I select "set as desktop background" in Firefox, nothing happens. There is no error message. I can still change the background using Pix, but that requires saving the picture from Firefox, opening it in Pix, and then setting it to the desktop. It would be nice if I could do it directly from FF again.

Firefox 84.0.1 Linux Mint 20, Cinnamon 4.6.7, kernel 5.4.0-58-generic

Demandé par kcaldwel55 il y a 1 an

Dernière réponse par jonzn4SUSE il y a 1 an

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"Security Error: Your session has been invalidated" https website doesn't load

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows. There is another report but it is pretty old for now. https://support.mo… (lire la suite)

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows.

There is another report but it is pretty old for now. https://support.mozilla.org/en-US/questions/1025002

So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup.

Demandé par Clément il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (lire la suite)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Demandé par luca.dgh il y a 1 mois

Dernière réponse par jonzn4SUSE il y a 4 jours