Afficher les questions étiquetées : Afficher toutes les questions
  • Résolu

Firefox built in screenshot tool no longer works

I have already reviewed the following articles- https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings https://support.mozilla.org/en-US/questio… (lire la suite)

I have already reviewed the following articles- https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings https://support.mozilla.org/en-US/questions/1275120

I have gone into about:config and tickered in there... I have also done a refresh, attempted to go into safe mode, and tried looking in features under the about Firefox menu.

Please assist... if nothing else works, I may have to uninstall and reinstall. I hate to do that though.

Demandé par mail1053 il y a 20 heures

Réponse de TerryN21 il y a 18 heures

  • Résolu

Firefox windows dragged to retina display have really small UI.

I use an iMac with 3 displays as follows: [1080p] - [1080p MAIN] - [2048x11152 Retina] I use all 3 displays for browser windows but primarily the centre one. When I dra… (lire la suite)

I use an iMac with 3 displays as follows:

[1080p] - [1080p MAIN] - [2048x11152 Retina]

I use all 3 displays for browser windows but primarily the centre one.

When I drag a Firefox tab from the 1080p screens to the Retina screen, the UI is way too small to work with. All other applications seem to scale the UI properly though.

I'm attaching screenshots of: 1. the same website in Chrome vs Firefox on the 1080p display (both have suitable UI sizes) 2. the same website in Chrome vs Firefox on the Retina display (Firefox's UI is too small)

Is there any way to resolve this short of increasing the Firefox UI scale globally (which would take too much space on the 1080p screens)?

I'm using: MacOS 11.2.3 Firefox 88.0

thanks! Dean

Demandé par landryd508 il y a 2 semaines

Réponse de landryd508 il y a 8 heures

  • Résolu

White screen, help..

Hey.. Firefox was working fine yesterday and when I turn on my laptop today and open firefox, it gives me just a white window. nothing else. I tried reinstalling, delete … (lire la suite)

Hey.. Firefox was working fine yesterday and when I turn on my laptop today and open firefox, it gives me just a white window. nothing else. I tried reinstalling, delete all the files from users folder, trying a deferent version, nothing. Please can anyone help ? Thanks

Demandé par imeshsps il y a 1 jour

Réponse de jscher2000 il y a 21 heures

  • Résolu

Weird Screen font appearance problem

This is a weird one. I would appreciate help. Please read carefully before responding....I am not a newb Connected my new XPS laptop for the first time to my monitor. E… (lire la suite)

This is a weird one. I would appreciate help. Please read carefully before responding....I am not a newb

Connected my new XPS laptop for the first time to my monitor. Everything looks fine (Windows 10, Chrome, other programs) EXCEPT for Firefox. In Firefox, all the text looks grainy, obviously not right. I disabled all my extensions, REFRESHED/RESET the browser, with no improvement.

But when I opened Firefox's troubleshooting mode, the browser immediately improved, became crystal clear. Also, when I took a screenshot to post here, the screenshot of the text appeared crystal clear as well. So it's definitely not the monitor.

Again, I've refreshed Firefox, and turned off all my extensions. Uninstalled and reinstalled. Still seeing grainy text. Troubleshoot mode says it turns off "extensions, themes, and custom settings" --what else does it turn off?

Any suggestions welcome.

Thanks, s.

Demandé par SLG il y a 1 jour

Réponse de jscher2000 il y a 23 heures

  • Verrouillé

Bordered window showing mostly on mouse over on mostly sites

I have attached screenshot for your reference sometimes black border sometimes white create problem. Kindly assist me to resolve this issue. Thanks & Regards, Kamal … (lire la suite)

I have attached screenshot for your reference sometimes black border sometimes white create problem.

Kindly assist me to resolve this issue.

Thanks & Regards, Kamal

Demandé par Kamal Oberoi il y a 1 jour

Dernière réponse par jscher2000 il y a 1 jour

  • Résolu

Firefox stuck in a corrupted state, opens but nothing else works

For a couple of days I cannot get Firefox to run normally again. It is stuck in a weird looking state as showed in the screencap attached. It opens and I can click on som… (lire la suite)

For a couple of days I cannot get Firefox to run normally again. It is stuck in a weird looking state as showed in the screencap attached. It opens and I can click on some buttons from the interface but I cannot close it or enter settings, cannot browse or anything, it opens but its functionality is completely broken... I suspect this is following a recent windows update but I'm not sure...

Tried starting it in safe mode and refreshing the browser but it did not work. about:config does not work. I can type in the address bar but when I hit enter nothing happens.

Any suggestions of how could this be fixed without reinstalling it?

Thanks.

Demandé par contact490 il y a 3 jours

Réponse de FredMcD il y a 3 jours

  • Résolu

Issues viewing local .DOCX

I got an email with a .docx attachment, and when clicked attachment I can view in FF. Downloaded, and clicking file and open in FF ends in endless loop asking to open, if… (lire la suite)

I got an email with a .docx attachment, and when clicked attachment I can view in FF.

Downloaded, and clicking file and open in FF ends in endless loop asking to open, if FF selected. Seems like mime type not being detected and processed from FF directly but does from webmail.

Same action with a PDF, image files works great.

Demandé par mikwei il y a 1 jour

Réponse de mikwei il y a 1 jour

  • Résolu

Continual scrolling

Firefox is acting as if it is receiving the "scroll up' signal from the mouse wheel continually - even when the mouse is turned off, and not inside actual web pages. I ca… (lire la suite)

Firefox is acting as if it is receiving the "scroll up' signal from the mouse wheel continually - even when the mouse is turned off, and not inside actual web pages. I can scroll up and down inside the page normally. However, if I mouse over the tabs, they continually scroll: if I hold down ctrl, it zooms without any other input: I can't use my search bar, because it acts like I'm scrolling and closes the 'do your search' bit. I have run Firefox in troubleshooting mode, same result. I have refreshed Firefox, no change. I have verified the mouse drivers. I've poked at the options. I am out of ideas! Windows 7, version 88.01 (64bit)

Demandé par khandoug il y a 2 jours

Réponse de cor-el il y a 2 jours

  • Résolu

Firefox not loading some internet pages

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is st… (lire la suite)

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is still in the toolbar and the screen is still white. If I refresh a few times, maybe go to a different part of the same website and navigate from there, I do always manage to get there, but not sure what the problem is. This problem is new this week, and I think came from either switching internet providers earlier this week or trying out "Hopin" the next day, a video conferencing platform that my computer/internet totally couldn't handle. (I didn't notice the problems before trying Hopin but perhaps I didn't notice that first day.)

I have cleared my cache and cookies, and have also tried (following the advice of another answer on the same issue) renaming the Firefox program folder and installing Firefox again. I'm on Windows 10, 64-bit HP laptop. My extensions are uBlock Origin, Privacy Badger, Malwarebytes, Honey, Facebook Container, and Colour -- but all of these I had long before this issue started.

Demandé par FrancesKoz il y a 6 jours

Réponse de FredMcD il y a 3 jours

  • Résolu

Sites look corrupted in Firefox

Something strange happening with my Firefox for a few months, you can see the screens below. Letters disappear (but visible under selection or Ctrl+A), images are broken … (lire la suite)

Something strange happening with my Firefox for a few months, you can see the screens below. Letters disappear (but visible under selection or Ctrl+A), images are broken (but totally fine after being saved on PC), and all these acid green and pink parts make internet surfing a challenge. Refreshing pages doesn't help.

I tried deleting and reinstalling Firefox anew, without all plugins and stuff but the problem still was there. Cleaned the system with CCleaner, checked with ESET Internet Security. Google Chrome, Windows file explorer and all other programs are totally fine.

Please help!

Demandé par tarkoanumori il y a 2 semaines

Réponse de cor-el il y a 2 semaines

  • Résolu

My website does not load properly on Mozilla Browser.

Hey, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes… (lire la suite)

Hey, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes are shown immediately. Also the website few sections does not load well on this browser. I want to the website to load properly on every browser, as Mozilla has a good number of users too. here is my Yourdetail website link so if you can check if there is a problem there. Or is there any problem at my end

Demandé par ehsanch80 il y a 6 jours

Réponse de cor-el il y a 6 jours

  • Résolu

Unable to watch live YouTube videos

Ever since installed Ubuntu 18.04.5 LTS (& latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue & a… (lire la suite)

Ever since installed Ubuntu 18.04.5 LTS (& latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue & a test page report.

Demandé par contact.rishikmr il y a 1 semaine

Réponse de jonzn4SUSE il y a 5 jours

  • Résolu

streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (lire la suite)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Demandé par eshy_g il y a 6 jours

Réponse de cor-el il y a 6 jours

  • Résolu

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (lire la suite)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Demandé par John Gordon il y a 1 semaine

Réponse de John Gordon il y a 6 jours

  • Résolu

Firefox no longer displays chess.com pages properly

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board pag… (lire la suite)

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Demandé par rpdickinson.me il y a 1 semaine

Réponse de Naheed il y a 1 semaine

  • Résolu

Using touch monitor causes full screen YouTube to go gray and unresponsive

If I use my touch monitor when a video player is full screen, the full screen Firefox window turns grey and becomes unresponsive to mouse and touch input. I can exit full… (lire la suite)

If I use my touch monitor when a video player is full screen, the full screen Firefox window turns grey and becomes unresponsive to mouse and touch input. I can exit full screen with Esc or F but the problem persists in full screen mode until I restart Firefox. Picture attached is my monitor when Firefox is in full screen mode.

Demandé par jaakko.pohjalainen il y a 5 mois

Réponse de jaakko.pohjalainen il y a 1 semaine