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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (lire la suite)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Demandé par AlatorreInWA il y a 1 jour

Réponse de AlatorreInWA il y a 4 heures

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (lire la suite)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Demandé par JC il y a 6 heures

Dernière réponse par Travis il y a 23 minutes

Firefox 82 with no connections establishes a connection

While using Firefox 82 with no open browser or tabs Firefox en-US sha256:5b651f2fa3c2d267c23184d29b6e6237af290575168e416ecef23128d94e8d5b establishes a connection to the … (lire la suite)

While using Firefox 82 with no open browser or tabs Firefox en-US sha256:5b651f2fa3c2d267c23184d29b6e6237af290575168e416ecef23128d94e8d5b establishes a connection to the following

->ec2-35-167-145-222.us-west-2.compute.amazonaws.com:https (ESTABLISHED) ->104.16.249.249:https (ESTABLISHED)

Demandé par Mace2 il y a 1 heure

Dernière réponse par Mace2 il y a 29 minutes

How do I enable java in Firefox 82 on Mac?

How do I enable java on Firefox 82 on my Mac? When I search it tells me to go to preferences/content .... I don't have a contents tab. Other solutions say type java in th… (lire la suite)

How do I enable java on Firefox 82 on my Mac? When I search it tells me to go to preferences/content .... I don't have a contents tab. Other solutions say type java in the address bar... nothing.

Help?

Thx

Demandé par Seevee7 il y a 1 jour

Dernière réponse par cor-el il y a 33 minutes

Firefox menu (and only the Firefox menu) in the menu bar persists to read in French

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language. No matter what I do (and I tried removing French) from th… (lire la suite)

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language.

No matter what I do (and I tried removing French) from the list of "alternative" languages in the menu, but though it can be selected, the "remove" button is not active.

I have attached a screen shot.

Demandé par howard26 il y a 3 heures

Dernière réponse par cor-el il y a 1 heure

sync to file

I would like to sync my phone contacts with a file on my linux box. In that way i will be able to edit the file on the pc to look up or enter phone numbers that will be … (lire la suite)

I would like to sync my phone contacts with a file on my linux box. In that way i will be able to edit the file on the pc to look up or enter phone numbers that will be on the phone.

in a rational world, i would go to setup, select sync to file, accept the default of documents/firefox/phone-sync.txt and that would be it. is it possible in this world at all?

Demandé par Fluffy the cat il y a 1 heure

When using Outlook.live.com, I can't open pdf files or word files. I get an OWA Error 500

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error. I share my machine … (lire la suite)

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error.

I share my machine with my wife and if I go into her account, use the same version of FireFox and the same Outlook.live.com for email and try to open the same attachments for the same emails, I DO NOT get the same errors. Any help would be appreciated. Thanks

Demandé par Len Belanger il y a 2 heures

Dernière réponse par Greg il y a 1 heure

firefox will not present web pages

Firefox will not display some web pages. I have found two so far. https://webapp.simplisafe.com/ https://www.redrivercatalog.com/empty-rr-boxes.html Dave … (lire la suite)

Firefox will not display some web pages.

I have found two so far.

https://webapp.simplisafe.com/

https://www.redrivercatalog.com/empty-rr-boxes.html

Dave

Demandé par david365 il y a 3 heures

Dernière réponse par TyDraniu il y a 2 heures

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (lire la suite)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Demandé par fgennari il y a 1 jour

Dernière réponse par TyDraniu il y a 2 heures

  • Résolu

How do I disable the fullscreen animation?

Okay, I realize that this question has been asked before. I've tried to disable the toolkit.cosmeticAnimations.enabled and also browser.fullscreen.animate. Nothing that I… (lire la suite)

Okay, I realize that this question has been asked before. I've tried to disable the toolkit.cosmeticAnimations.enabled and also browser.fullscreen.animate.

Nothing that I've seen on different forums work, I just want to get rid of this annoying fullscreen animation on youtube. It is driving me insane that it slowly fades to black before entering fullscreen.

Demandé par MichaelTransactions il y a 5 heures

Réponse de jscher2000 il y a 3 heures

E-mail downloads automatically whether it a file or another URL in the e-mail

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone… (lire la suite)

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone to Options-General and have checked "ask me" not download. Really could use help on this. Thanks Jon

Demandé par jonl881105 il y a 3 heures

Dernière réponse par jscher2000 il y a 2 heures

  • Résolu

Captcha won't load

I need to login to a website, but the captcha does not appear, I have tried other sites that use captcha and also does not appear. I have already cleared the cookies, I h… (lire la suite)

I need to login to a website, but the captcha does not appear, I have tried other sites that use captcha and also does not appear. I have already cleared the cookies, I have reinstalled the firefox, and I have removed the malware on my pc, but the captcha still does not appear. The images load, it is only the captcha that does not load.

Demandé par SeronBR il y a 7 heures

Réponse de SeronBR il y a 3 heures

Thermal Printer does not work on version 82

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good,… (lire la suite)

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good, if have tried alot of settings but nothing works, I tried to change printer settings, Firefox setting for printing but the result is the same. In other side with 81.0.2 it works great.. Our clients wants to use Firefox 82.0 for their reasons but we can't make it work there.

Demandé par flakron.sa il y a 11 heures

Dernière réponse par Jonathan Watt il y a 4 heures

I get Secure Connection Failed or The connection was reset when I click on google ads

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservi… (lire la suite)

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservices.com."

On my tablet I get the error: "The connection was reset"

I cannot visit any website that are ads in the search result. Please let me know how I can fix this issue.

Demandé par sophal.lee il y a 16 heures

Dernière réponse par FredMcD il y a 4 heures

Mozilla Firefox hangs while opening new tabs

Hello, last 2 week Mozilla Firefox hangs while opening new tabs How i can resolve this issue ? I try to create new profile, reset Firefox without any success … (lire la suite)

Hello, last 2 week Mozilla Firefox hangs while opening new tabs

How i can resolve this issue ? I try to create new profile, reset Firefox without any success

Demandé par igor.pyatnov il y a 14 heures

Dernière réponse par FredMcD il y a 5 heures

Firefox sending/transferring to other websites

Hi, I rarely use Firefox and on this PC I only access websites for work and have full antivirus since PC installation. See attached screenshots... Since few days ago Fir… (lire la suite)

Hi, I rarely use Firefox and on this PC I only access websites for work and have full antivirus since PC installation.

See attached screenshots...

Since few days ago Firefox suddenly started being slow and on some websites like www.3dcontentcentral.com (a 3D CAD website) when I type a search instead of providing results practically immediately as it did until a few days ago, the following happes:

1) it takes ages to get the results

2) in the bar at the bottom left of Firefox (where it shows what Firefox is doing in real time) it shows "transferring to...." and it scrolls through MANY different websites which have nothing to do with the website I am on (i.e. 3dcontentcentral.com), such websites includ Facebook and others with random characters. That does not happen with any other browser. AND I never accessed Facebook from this browser anyway and 3dcontentsentral.com has no reason to connect to Facebook or the other websites shown att he bottom.

That happens even if I run Firefox with ad-ons disabled. Only Adons I have are Duck-Duck and Ad-Block Plus

BTW, the only thing I have done was install duck-duck few days ago but the idea of duck duck. If anything that should have made the system more secure not less... :o

As mentioned I am always extremely careful to never click on any unknown or even remotely suspiscious website and aso have VPN and full business antivirus.

What is going on?

Thank you for all feedback :)

Demandé par riccardo8 il y a 6 heures

Dernière réponse par jscher2000 il y a 5 heures

Do we have slim firefox for desktop/PC - linux

Hi, I am using FF for my automation testing.I run lot of FF instances/windows in parallel. For example if I run 20 window in HTMLUNIT-Driver then my cpu usage is only 5 t… (lire la suite)

Hi,

I am using FF for my automation testing.I run lot of FF instances/windows in parallel. For example if I run 20 window in HTMLUNIT-Driver then my cpu usage is only 5 to 10% but if i run 20 FF headless then my cpu usage is 80=90% .

I tried FF 80 . Still same behaviour

Stackoverflow question : https://stackoverflow.com/questions/57935905/selenium-firefox-69-high-cpu-usage-java?noredirect=1#comment102532709_57935905


question :

Do we have slim version of headless FF which will use less cpu like htmlunit driver . If not how do i optimize FF so that it uses less cpu like htmlunitDriver

Demandé par myfrndjk il y a 5 heures

browser data

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have… (lire la suite)

Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have to ask them again as I have deleted bookmarks and updated but they still don't accept me or say there is a problem. any idea what I need to do with my browser? Things have worked well for years but no more. And being put back to my tortuous login every time is driving me mental. Best regards, Don.

Demandé par don7341 il y a 7 heures

Dernière réponse par FredMcD il y a 5 heures