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just downloaded the latest Mozilla and my bookmarks are gone.help!

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my book… (lire la suite)

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my bookmarks? I am not happy with the deletion of my bookmarks. Am I tough out of luck or is there some magical way to restore the bookmarks that the update removed? Help!!! Thank you, Nadine

Asked by nadinespr il y a 5 ans

Last reply by cor-el il y a 5 ans

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I am unable to connect to my Verizon Fios home page from Firefox. Never had this problem before

As of today, February 9, 2015 I am unable to connect to my Verizon Fios home page. When I click on the Firefox icon to open the browser, my bookmarks appear, etc. bit i… (lire la suite)

As of today, February 9, 2015 I am unable to connect to my Verizon Fios home page. When I click on the Firefox icon to open the browser, my bookmarks appear, etc. bit it will not connect to My Verizon home page. I am able to go to all the web sites that I want to but I cannot connect to Verizon. I called Verizon but they weren't able to help me, unfortunately. I hope that someone here will be able explain how to resolve this.

I tried using Google Chrome and was able to connect to Verizon's Email and News, therefore, I presume that this is a problem with Mozilla Firefox.

Thank you.

carol

Asked by Carol101 il y a 5 ans

Last reply by guigs il y a 5 ans

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Which plugins to I need to watch online movie streams?

I can watch Youtube videos as well as streams such as Twitch. However, when I try to watch an online movie stream it doesn't work anymore. The loading wheel just keeps sp… (lire la suite)

I can watch Youtube videos as well as streams such as Twitch. However, when I try to watch an online movie stream it doesn't work anymore. The loading wheel just keeps spinning, but no error message comes up that says that there is a plugin missing. I installed and updated the flash player and shockwave player, so which plugins do I need more? Java or silverlight maybe? Thank you

Asked by GSicKz il y a 5 ans

Last reply by guigs il y a 5 ans

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Screenr does not work in Firefox

I have Windows 8.1 and the latest version of Firefox and Java installed. When I try to use the screen recording feature of www.screenr.com/recording the screen loads and… (lire la suite)

I have Windows 8.1 and the latest version of Firefox and Java installed. When I try to use the screen recording feature of www.screenr.com/recording the screen loads and looks great until I try to resize the recording window. If I try to do that then the recording controls disappear and the screen recording window does not resize. I tried to attach images, but Firefox would not upload them. It just sat there loading and loading and .....

If I just try to record as is then when I click on "Record" nothing happens. I have tried uninstalling and reinstalling Java, and installing earlier versions. I checked "about:config" to see if "true" was listed under "java-enabled" and it was. My son has the same setup as me and it works fine on his computer. My wife has Windows 7 Ultimate, but everything else is the same and it works on hers. I tried running www.screenr.com on Chrome and IE, and it does not work in either of those browsers either, so I am really confused.

I have gone into the settings of Firefox and added java.com, and screenr.com to the "Exceptions" box. I have clicked on the green lock in the address bar to see if "install add-ons" feature was set to allow for screer.com and it was. I have opened the Java Configure console and also added screenr.com to the whitelist and still no luck.

Can you help?

Thanks

Asked by rpittser il y a 5 ans

Last reply by John99 il y a 5 ans

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Firefox is crashing even after a clean reinstall and after running in safe mode as well

My FF was crashing so I ran it in safe mode it still kept crashing, so I did a full uninstall and reinstalled it and it is crashing again. The new installation is fresh, … (lire la suite)

My FF was crashing so I ran it in safe mode it still kept crashing, so I did a full uninstall and reinstalled it and it is crashing again. The new installation is fresh, did it a few minutes back and the FF has crashed twice already in last minutes. Some help would be appreciated. Extremely depressing. Here is the crash report... Submitted Crash Reports Report ID Date Submitted bp-84f387ee-c576-449a-b00c-d0ccc2150215 2/15/2015 12:56 PM bp-fc5c2d5b-1d26-4131-8e55-3865c2150215 2/15/2015 12:55 PM

Asked by phatak.sujit il y a 5 ans

Last reply by guigs il y a 5 ans

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Firefox stops connecting to the internet shortly after using the "delete parent.lock" fix.

I recently upgraded to 36 and am running Windows8.0. I opened up Firefox after the update and it worked fine until it suddenly stopped connecting to the internet. It doe… (lire la suite)

I recently upgraded to 36 and am running Windows8.0.

I opened up Firefox after the update and it worked fine until it suddenly stopped connecting to the internet. It doesn't say that it can't connect to the website, it just sits there with the loading charm circling endlessly.

I can restart my computer and use the "Delete Parent.lock" fix, but it doesn't last for more than about 5 minutes. I also can't untick the box for "Read Only" on the folders for profiles. Rather, I can, but it reverts after hitting "OK" and closing the Properties.

Refreshing Firefox after rebooting my computer worked for about the same length of time, so that fix will not work.

Asked by supermikan il y a 5 ans

Last reply by coupd il y a 5 ans

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Adobe Flash Player Making Firefox Crash/Hang

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, a… (lire la suite)

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, and I haven't been able to stop it from crashing.

It started around a month ago, and I've just been trying to deal with it, but it has gotten to a ridiculous level of hanging. It almost never crashes, but it hangs indefinitely making me have to end it in the process area of the Windows Task Manager. It hangs when I open a new tab, when I'm mid-video, when I just leave it for too long, and randomly whenever it feels like it. And each time it looks different.

I also have some of my most recent crashes here if they are helpful:

bp-c108d7aa-e837-44f0-a5a6-b5cf52150224 2/23/2015

0508ff2b-b5b0-4c70-b73b-934819e6e224 2/23/2015

c90683a9-2287-4a19-a619-e1efdef4c747 2/22/2015

b0fb5635-f384-4997-956c-94e1856fa53e 2/21/2015

dacfbdc8-1265-43cd-930e-8c6097c191cd 2/19/2015

EDIT: Here are the 5 newest ones since he said 7-10 this will make a total of 10 now.

d6d9738e-2bc0-44d1-8ada-23e8b622961f 2/25/2015

ce931c1e-6fd1-4967-9db2-086a44616c20 2/25/2015

d40a05b6-1639-42ca-9cb0-c883d649f1a8 2/24/2015

1c8fd87a-89c4-414f-b828-f9f346e36a45 2/24/2015

bp-d3ce79cb-c45e-44ca-8d7e-0f96c2150224 2/23/2015

Asked by Chazzen il y a 5 ans

Last reply by jscher2000 il y a 4 ans

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Firefox version 35 update erases passwords, yet AGAIN. 3rd update in a row.

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Wh… (lire la suite)

Just finished turning off Firefox's auto updates on all of my computers. Because I had to learn to get in the habit of copying my Firefox profile about once a month. Why? Because I keep losing my settings! Mainly my passwords. This is now the 3rd update in a row that has dropped my passwords. 2nd time on that computer. (Windows 8.1) .

Please figure out why this occurs. (I can't be the only one). If it was always the same computer, I would point at it. But, the other 2 are Windows 7.

OR................ maybe...........instead of the profile being updated and possibly losing files, or over writing them. At the start of the update, say it makes a backup? Just in case v. 36,37,38,39,40,41,42.................cause the same issue. At least then if the passwords are the only issue, grab the 2 files and drop them back in the profile. done.


I hate sounding like a douche, just really freakin annoyed.

Asked by WhiteF150 il y a 5 ans

Last reply by cor-el il y a 5 ans

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Firefox using too much RAM

When starting (or restarting Firefox) everything is fine - even with loads of tabs open. Slowly, even if I'm not using it the RAM usage increases 500M and up. I'm runn… (lire la suite)

When starting (or restarting Firefox) everything is fine - even with loads of tabs open. Slowly, even if I'm not using it the RAM usage increases 500M and up.

I'm running 35.0.1, but the problem existed with earlier versions too. Reading various threads looks like I'm not the only one, but none of the threads come up with a solution.

I have however tried all the things suggested, disabled hardware acceleration, running in safe mode, etc. Makes no difference. The problem remains. The only thing that works is closing Firefox and reopening it, say every 30 minutes - that's a pain.

As I say this has been going on for a long time in various version (certainly a year or two) and on various PCs. On 64 bit machines with loads of RAM it's a nuisance, but I have some applications which will only run in a true 32 bit environment, and in on those machines Firefox is to all intents and purposes unusable.

The other thing that works is using explorer, but I've been a Thunderbird user almost since day 1 - back in the days when real mozilla techs gave real technical support - so I really don't want to have to do that.

Would be good, as a starting point if someone could say how much RAM Firefox should use running in safe mode with only one tab open. That would at least put a stake in the ground.

Asked by samarang il y a 5 ans

Last reply by John99 il y a 5 ans

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User name sent to my email address, but never arrives. Has Firefox been hacked and user info being sent to the wrong people?

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, t… (lire la suite)

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, thought my login was bad and requested them send my "User name" (same email) User name never arrives. I had to create a new account on the forum to post this question as I can't get my old login to work.

Anyone else having this problem or has Firefox been hacked and my "User Name" sent to someone else?

Asked by SharkyCA il y a 5 ans

Last reply by guigs il y a 5 ans

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FireFox ( tried several versions up to 48) Has a problem with windows 7-64 and Ebay

Hello... when accessing "Ebay" some of the entries will initially be shown , but then the first few will disappear after a second or two. Have tried different FireFox ver… (lire la suite)

Hello... when accessing "Ebay" some of the entries will initially be shown , but then the first few will disappear after a second or two. Have tried different FireFox versions from # 35 to 48 and a few in between , all are the same ... Have contacted Ebay not sure of what to try next I'm running Windows 7-64 ... Thanks Regards Fred

Asked by JustPlainFred il y a 3 ans

Last reply by FredMcD il y a 3 ans

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How do I override self-signed certificate old ssl blocking.

My hard drive failed and was replaced by my desktop support team. As a result, I had to re-install FireFox, my preferred browser to provide console connections to my prod… (lire la suite)

My hard drive failed and was replaced by my desktop support team. As a result, I had to re-install FireFox, my preferred browser to provide console connections to my production servers. These connections are old, firmware platforms that are not updatable behind multiple firewall layers. They use old versions of ssl and self signed certificates. Your new browser simply blocks access. Without the ability to override permanently this 'feature', I am unable to access the consoles of servers doing billions of dollars in business. I have a work-around in place with other browsers.

Asked by franksayers il y a 5 ans

Last reply by guigs il y a 5 ans

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Firefox crashes

bp-0979068e-4206-4d7a-937c-b2b262150120 firefox crash as soon as i start the application. Tried to uninstall the application and re install it again, but the same behavio… (lire la suite)

bp-0979068e-4206-4d7a-937c-b2b262150120

firefox crash as soon as i start the application.

Tried to uninstall the application and re install it again, but the same behavior happened again.

Asked by mos_hussein il y a 5 ans

Last reply by Chandan_Baba il y a 5 ans

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"A copy of Firefox is already open. Only one copy of Firefox can be open at a time." using mulitple logins

We use some dumb terminals to log multiple users onto a Windows Server machine. All the terminals login using the same account (and profile). However only one of the lo… (lire la suite)

We use some dumb terminals to log multiple users onto a Windows Server machine. All the terminals login using the same account (and profile). However only one of the logins is able to use Firefox, everyone else gets the message saying its already open. We don't have any issues with IE, but... its IE... ugh.

Is there a way around this? I understand a lock file is created in the profile (which would then apply to all users logged in on that account). Is there a way to make them unique in some way? Please don't suggest we have to change browsers :(

Asked by SubaruImpreza il y a 5 ans

Last reply by cor-el il y a 5 ans

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eWallet crashing when using Firefox on 64 bit Windows 8.1

Hi there, Since I upgraded my laptop recently to a 64-bit HP Envy running Windows 8.1, I’ve been having trouble with eWallet (a digital wallet for passwords) using Firefo… (lire la suite)

Hi there,

Since I upgraded my laptop recently to a 64-bit HP Envy running Windows 8.1, I’ve been having trouble with eWallet (a digital wallet for passwords) using Firefox V35.0.1.

In case you don’t know eWallet, it is possible to store passwords, user-id’s and sign-on web page URLs in a card format. When you click on the URL, it populates the fields in the sign-on page.

I am having the same problem on a 64-bit Dell Inspiron laptop my wife uses

eWallet works seamlessly on 32-bit Win XP.

eWallet works on both the 64-bit machines using Internet Explorer and Chrome, but not Firefox.

After many emails back and forth, several complete removals (using Revo Uninstaller) and re-installs of both eWallet and Firefox, this is the conclusion of eWallet Support….

It looks to me like the Firefox installation still isn't quite right on your PC. If you look at the text file you sent me, you'll see on line 43[of the registry dump I sent them] that firefox is referenced under the "Program Files" folder -- but in other places in the file, it's referenced under "Program Files (x86)". My guess is that eWallet is trying to launch firefox using the path Windows is giving it (C:\Program Files\Mozilla Firefox\firefox.exe), and firefox is not actually there. Please note that this area of the registry is Microsoft's, not ours -- we don't change anything in it, we merely use this area for its intended purpose: getting the path to the appropriate browser. I can't explain why Firefox isn't installing properly, but it's outside the scope of eWallet to be able to resolve that particular problem.

My understanding of what they are saying is that Firefox is not installing correctly for some reason.

I have also tried starting Firefox without any extensions or plug-ins, again no success.

Plugins and Extensions installed: Extensions

  Block site 1.1.8
  Classic Theme Restorer 1.2.9.3 
  Download YouTube Videos as MP4 1.7.31
  Ghostery 5.4.1
  Lightbeam 1.2.1
  SSL Version Control 0.4

Plugins

  Open H264 1.3
  Citrix Online Web Deployment Plugin 1.0.0.104
  Foxit Reader Plugin for Mozilla 2.2.4.903
  Google Earth Plugin 7.1.2.2041
  Google Update 1.3.26.9
  Intel Identity Protection Technology 4.0.5.0
  iTunes Application Detector 1.0.1.1
  Microsoft Office 2010 14.0.4730.1010
  Picasa 3.0.0.0
  Shockwave Flash 16.0.0.305
  Shockwave for Director 12.1.6.156
  Silverlight Plug-In 5.1.30514.0
  VLC Web Plugin 2.1.3.0

Could you please provide me with some guidance that may help me in resolving this problem?

Thanks and regards, Steve

Asked by SJG50 il y a 5 ans

Last reply by cor-el il y a 5 ans

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Comodo Firewall Pro shows 319 outbound firewall connections with my computer when I open Mozilla Firefox. Why is this?

Dear Mozilla Firefox Support: I was just wondering if you would know why there are so many Comodo Firewall Pro firewall (319) outbound connections showing in my Comodo Fi… (lire la suite)

Dear Mozilla Firefox Support:

I was just wondering if you would know why there are so many Comodo Firewall Pro firewall (319) outbound connections showing in my Comodo Firewall Pro firewall when I open my Mozilla Firefox web browser?

Is this a concern or is this normal traffic?

Asked by perfect-pc-oh il y a 5 ans

Last reply by James il y a 5 ans

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fire fox redirects or email to 92.242.140.0 - 92.242.140.255' is 'email@barefruit.co.uk at 92.242.140.2 It is happing in and out of the school district and doe

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in… (lire la suite)

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in and out of the school district and district. It only happens with firefox. WHY? Bitdefender has discovered this issue as a phishing attack.

Thanks Russel Dockins Network Service Manager Manhattan-Ogden


edit: removed personal information like phone, email and address from public.

Asked by RusselDockins il y a 5 ans

Last reply by FredMcD il y a 5 ans

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Installing and managing firefox in an enterprise environment using a third party desktop managment system (Novell ZEN)

We want to deploy Firefox in our enterprise environment and need to figure out a way to have the install run silently, no user interaction. We use Novell's ZEN to central… (lire la suite)

We want to deploy Firefox in our enterprise environment and need to figure out a way to have the install run silently, no user interaction. We use Novell's ZEN to centrally manage our desktops and how we've done this with other installs is to create a response file, but I guess Firefox will not use response files. So, how would we accomplish this?

Any help would be greatly appreciated.

Ken

Asked by kenwmax il y a 5 ans

Last reply by guigs il y a 5 ans