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Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (lire la suite)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Archivé 1 99

confusing 2nd factor security set-up

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i … (lire la suite)

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i made up a string of letters-numbers but nothing happened, tried only my favorite numbers - zip. then couple favorite words - zip. so started to close computer and noticed a lot of emails from Mozilla each with typical 6-digit confirmation code number - so i am not supposed to invent my own private code? all of the numbers emailed to me have long since expired. Please don't kill my accounts! I use a lot of Moz apps - but must use hateful Outfock b/c university no longer supports T'bird.

Archivé 1 82

Firefox doesn't connect to the internet at all, other programs do

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, e… (lire la suite)

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, even the update checker in settings. It opens local files without issue. It started 7+ days ago, i have tried doing everything on the "firefox doesn't load internet pages in, other browsers do" but it didn't change anything.

Archivé 1 240

Account Disconnected

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account r… (lire la suite)

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account recovery code in my email. I then enter that, then I am immediately told that my account is "disconnected", even though by all other indications, I am signed in. I mean, I have to be signed in to create this post!

I read over other posts, and some of their issues seem to stem from something about their default profile. However, 1) I should still be able to sign in to a non-default profile, 2) I have been able to sign in to a different (student) profile just fine. I have uninstalled and reinstalled FF twice now, with full deletion of profiles etc. And no luck.

Other posts have mentioned antivirus software interference, but that doesn't explain why my other (student) profile works fine.

Also, when I try to create a recovery key, I am presented with an "unknown error" screen. I have attached a screenshot of that.

Archivé 1 91

Microsoft Stream Screen Recording doesn't work in Firefox / Blocked by Microsoft

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made… (lire la suite)

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made to gain browser screen-recording permissions for the site prior to the following error message appearing.

Archivé 1 284

Tabs addon

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started … (lire la suite)

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started to come up empty. I e-mailed the owner but got no response and no help getting the lost tabs back. I am looking at Tree Style Tab but any other suggestions are welcome.

Archivé 1 81

Missing Icons for Setup VPN and also Hoxx

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, … (lire la suite)

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, I emailed both suppliers. I followed their instructions and found that both add-ons are enabled but no icons. I don't appear to have any overflow, no '>>' I tried uninstalling them but still no icons to enable me to use these.

Archivé 1 293

Linux mint 22 cinnamon constant crashes

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/repor… (lire la suite)

Archivé 1 264

Transfering passcodes generated in Firefox to MacOS Sequoia

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, … (lire la suite)

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, but it didn't work. What do I need to do to get them added to the Mac Password App?

Archivé 1 137

Slow rendering time and laggy load times

Hi there, Hope this message finds you well. I am presently having trouble loading websites and speed times are very slow. Been using firefox for 7 years and never had an … (lire la suite)

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.


I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

Archivé 1 72

Mono audio only plays out of left channel

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS… (lire la suite)

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS 14.6.1, Firefox 131.0.3. Any help is appreciated - thanks!

Archivé 1 156

Strange Notification Error Messages

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not r… (lire la suite)

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not run McAfee. Here is just one of the messages I keep getting, another one will say "Your payment was rejected and I need to update payment to reactivate protection.

 Here is one I got earlier today...
 Mozilla Firefox

Critical error! Click to turn on the antivirus

Via yfyfx.sec-tl-129-e.buzz

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New Firefox browser on new computer won't sync with previous Firefox browser on previous computer

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ... Best… (lire la suite)

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ...

Best, Johan

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