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Username change

Hi, I found this page in the support forums which kind of answers my question, but it says in order to get my username changed (for the same reason the original poster of… (lire la suite)

Hi, I found this page in the support forums which kind of answers my question, but it says in order to get my username changed (for the same reason the original poster of that page was requesting it) I need to contact an administrator. However, there's no information on how to do that and the thread is archived.

How do I contact an administrator in order to request this change?

Demandé par Lorien il y a 1 jour

Dernière réponse par James il y a 1 jour

Change username, not only profile name

I am returning to Firefox and need to reconfigure my account to a different email address as username. From what I can tell, I can change my profile name but the username… (lire la suite)

I am returning to Firefox and need to reconfigure my account to a different email address as username. From what I can tell, I can change my profile name but the username will still be the old email address. Is my only option to start again with a new account? If so, how can I do that and completely remove the old one?

Demandé par bruis1 il y a 1 semaine

Dernière réponse par George Kitsoukakis il y a 1 semaine

How do i change my primary address to a new valid address?

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can'… (lire la suite)

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

Demandé par acc.junk il y a 1 semaine

Dernière réponse par Paul il y a 1 semaine

Firefox Account email still treated as owned after removal

Hello, I previously had my personal email attached to a Firefox Account. I added other emails, changed the primary email, and then completely removed my personal email fr… (lire la suite)

Hello, I previously had my personal email attached to a Firefox Account. I added other emails, changed the primary email, and then completely removed my personal email from the account.

However, Mozilla still allows login with that removed email and prevents me from creating a new Firefox Account with it.

I need the email login association fully cleared so this email can be used for a separate Firefox Account, while keeping the existing account intact.

Can you please reset/remove the hidden email ownership binding on your end?

Thank you.

Demandé par Bob il y a 1 semaine

Dernière réponse par James il y a 1 semaine

mail change

I have a problem, i have yahoo account that because of tje 2 way auth being 2 phone numbers that i lost and as mail recovery was one email to each other practicaly i lost… (lire la suite)

I have a problem, i have yahoo account that because of tje 2 way auth being 2 phone numbers that i lost and as mail recovery was one email to each other practicaly i lost any chance to log in them, my only chance is to gve a phone on yahoo in us which i cant afford, i need to change the email from my firefox account so i can still use it, im ready to prove in any way that is my account, i send this from my phone that im using for a long time, ao whqt can i do? The mail i want to change it too is [edited from public] @yahoo.com, pls hlp

Demandé par Lica Adrian il y a 2 semaines

Dernière réponse par Paul il y a 2 semaines

incorrect data

For some weird reason, part of your system has mispelled my given name (and I'm definitely not in doubt about how to spell my own name - I've been doing it for ore than … (lire la suite)

For some weird reason, part of your system has mispelled my given name (and I'm definitely not in doubt about how to spell my own name - I've been doing it for ore than 70 years!)

Also, part of your system thinks I'm still on Windows 10. NOT true! I changed to Windows 11 well before the old system expired.

You have me perplexed.

Demandé par Lyndall il y a 2 semaines

Dernière réponse par Denys il y a 2 semaines

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!! Unbelievably poor design. I have a backup email address, … (lire la suite)

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

Unbelievably poor design.

I have a backup email address, recover codes, phone.

but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

Demandé par dkmozilla il y a 1 mois

Dernière réponse par Paul il y a 1 mois

Lost Access to my email account

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever.… (lire la suite)

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

Demandé par lava950 il y a 1 mois

Dernière réponse par jonzn4SUSE il y a 1 mois

primary email lost.

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I men… (lire la suite)

I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I mentioned we don't have access to. Is there any help for this. Hate to lose what we have.

Demandé par Fulton Asphalt Solutions il y a 2 mois

Dernière réponse par Paul il y a 2 mois

access to account

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the pr… (lire la suite)

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the prescribed procedure. I then received a message that this email address was already in use. Perhaps I once registered with this email address, but I no longer remember the password. Therefore, I'm unable to create access withe the email address as I'd like. How can I resolve this issue?

Demandé par at8400 il y a 2 mois

Dernière réponse par Paul il y a 2 mois