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How to find blocklist

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the b… (lire la suite)

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the blocklist itself.

Demandé par Mardenlily il y a 19 heures

Dernière réponse par cor-el il y a 17 heures

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (lire la suite)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Demandé par aftab98856 il y a 2 mois

Dernière réponse par cor-el il y a 17 heures

Outlook webmail not working properly.

Outlook webmail stops frequently with this message, "Something went wrong and we can't sign you in right now Please try again later. The Microsoft account login server ha… (lire la suite)

Outlook webmail stops frequently with this message, "Something went wrong and we can't sign you in right now Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again."

Demandé par Roger Wortley il y a 19 heures

Dernière réponse par jonzn4SUSE il y a 17 heures

Autocomplete vs saved Passwords - How do I remove a userid from the autocomplete list?

When logging in to a website, Firefox displays a pre-filled username and password. In my saved passwords list, I have removed these details, yet Firefox still presents t… (lire la suite)

When logging in to a website, Firefox displays a pre-filled username and password. In my saved passwords list, I have removed these details, yet Firefox still presents them. What setting(s) do I need to edit to remove these entries from Firefox?

In my efforts to resolve this issue I have seen reference to using the keyboard to select from an autocomplete list. Interestingly using the keyboard shows me the Autocomplete list as I have it in Passwords with only the accounts I want to see. when I use a mouse, or when Firefox autocompletes for me, account details I don't want to see are presented.

This is made worse as one site has an old username and a new Username. The difference between these usernames is a case change. Although I keep deleting the old username Firefox keeps presenting the old username. I have edit the passwords list to only show the new Username. I have deleted cookies and form history. How do I change the autocomplete list(s) which do not appear to be the same as saved passwords?

Demandé par jacquie3 il y a 1 jour

Dernière réponse par cor-el il y a 18 heures

How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (lire la suite)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Demandé par diamond_d il y a 22 heures

Dernière réponse par cor-el il y a 18 heures

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (lire la suite)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Demandé par Tom_798 il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 19 heures

Default for "new tabs" to something other than "Firefox" or "Blank"

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to … (lire la suite)

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

Demandé par Emily Weston il y a 20 heures

Dernière réponse par jscher2000 - Support Volunteer il y a 19 heures

Crashes

I don't want to be asking this question in what is completely incorrectly termed a "community". Other users don't know anything. Firefox should have actual support. But I… (lire la suite)

I don't want to be asking this question in what is completely incorrectly termed a "community". Other users don't know anything. Firefox should have actual support. But I have no choice.

I am absolutely sick of this. Firefox crashes at least once every 24 hours. No reason no message it just freezes.

This is on top of the fact that every time an update is available Firefix stops working properly to force you to install the update.

Demandé par esseeeayeenn il y a 1 jour

Dernière réponse par Paul il y a 1 jour

Update Firefox won't work

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Fire… (lire la suite)

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

Demandé par robertmingyew il y a 1 jour

Dernière réponse par James il y a 1 jour

Firefox crashing constantly in QuickBooks online

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in th… (lire la suite)

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in that it has fields in QBO that will not work, I have switched to Firefox because it handles the 'black' look and the columns within the ledgers are more stable, however Firefox is constantly crashing it can recover most times to where I was, but it is most infuriating. Question is, is this a known problem and can it be fixed by changing the settings? Geoff Woodford

Demandé par Geoffrey il y a 1 jour

Dernière réponse par TyDraniu il y a 1 jour

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (lire la suite)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Demandé par Apollyon48 il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

firefox freeing W10 PC since last update

Last update of Firefox has caused the PC to freeze. Tried all "so called" fixes to no avail. Other browsers ( Chrome & Edge) worked fine. Tried uninstall and re-insta… (lire la suite)

Last update of Firefox has caused the PC to freeze. Tried all "so called" fixes to no avail. Other browsers ( Chrome & Edge) worked fine. Tried uninstall and re-install Firefox with same results. Have had to restore the PC to the earlier version where there is no problems. Now working on the previous version and will not update again until problem is fixed. All ideas for a fix are welcome.

Demandé par Mal Owen il y a 1 jour

Dernière réponse par jonzn4SUSE il y a 1 jour

"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (lire la suite)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Demandé par WILLIAM RAMIREZ il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

YouTube videos that are too bright

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using wi… (lire la suite)

I have a problem on YouTube where videos are too bright, but when i click for example to save that video to watch later it has normally saturated colors. And I'm using windows. On photo example1 video is too bright, but on example2 it is normal. thanks for help

Demandé par bartekarchacki8 il y a 3 mois

Dernière réponse par Bic il y a 1 jour

Intrusive popup: coupon2deal

Often, when I go to a website with a store, a website called "coupon2deal" (coupontodeal.com) will pop up. It will be at the beginning of my list of tabs, and it will hav… (lire la suite)

Often, when I go to a website with a store, a website called "coupon2deal" (coupontodeal.com) will pop up. It will be at the beginning of my list of tabs, and it will have a miniature tab with no exit button (I need to right-click it to exit). I believe this may have started after I installed the Honey extension, a similar service, but it has not gone away after uninstalling Honey. I tried blocking the site, but the tab still pops up, just with the website blocked.

Demandé par Sean M il y a 1 jour

Dernière réponse par cor-el il y a 1 jour

Inquiry on Password Security for website in Firefox

Dear Firefox Support Team, I hope this message finds you well. I'm Dr. Sobya owner of the sobya's skincare website. I'm seeking clarification on Firefox's password manag… (lire la suite)

Dear Firefox Support Team,

I hope this message finds you well. I'm Dr. Sobya owner of the sobya's skincare website. I'm seeking clarification on Firefox's password management security, considering the prevalent practice of users saving passwords for convenience. I'm keen to know if Firefox has robust measures in place to safeguard sensitive information, addressing potential risks similar to those raised about other browsers like Chrome. Given our skincare focus and the trust our users place in us, assuring the safety of their credentials is paramount. A detailed response on Firefox's security protocols would not only alleviate user concerns but also enhance trust and credibility for our platform. I appreciate your prompt attention to this matter and look forward to your insights.

Best regards, Dr. Sobya

Demandé par Umar alyani il y a 1 jour

Dernière réponse par cor-el il y a 1 jour

One drive

I want everything on my drive only. Not on cloud thru One Drive. I have tried searching but everything I find in incorrect. For example PC settings one drive etc. I can't… (lire la suite)

I want everything on my drive only. Not on cloud thru One Drive. I have tried searching but everything I find in incorrect. For example PC settings one drive etc. I can't find anything that is correct for instructions. I don't even see anything that says as a one drive option. My next question is then what happens to everything that has one drive in the path where do they go? I don't want my local information saved anywhere other than my computer not a cloud somewhere. Is this something you can direct me to where I can solve this? Thanks

Demandé par violets1040 il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Email

Email from a specific site is not showing in my yahoo email inbox. I can do a search for it and a list of emails from that site shows up. What do I have to do and how do… (lire la suite)

Email from a specific site is not showing in my yahoo email inbox. I can do a search for it and a list of emails from that site shows up. What do I have to do and how do I do it to make the email show up in my inbox?? Is there a way I can add it to firefox so its not blocked>>

Demandé par GailUrban il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

How to save images from Firefox with custom name ?

Hi , I often download photos from Firefox by topic to make videos. Is there any software or application on Firefox that can help me pre-name the image ? For example… (lire la suite)

Hi , I often download photos from Firefox by topic to make videos. Is there any software or application on Firefox that can help me pre-name the image ?

For example: I'm looking for pictures of Trees and Sea

when I click to save image as for Sea images, it often gives random names and I end up having to rename the images to Sea-0001, Sea-0002

if a photo named Thailandbay-34636734-45747457

Therefore, my usual way is to write Sea- and copy the text

and when I save a photo when click to save image as, I will change the name in Hud , I paste it and it becomes

Sea-Thailandbay-34636734-45747457

and in my work file I'll sort the photos by name

So , is there any application on Firefox that allows me to preset the word Sea- ? That means every time I click save image as, the system will automatically name it Sea-Thailandbay-34636734-45747457

Thank you

Demandé par W il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (lire la suite)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Demandé par lsondheim il y a 1 jour

Dernière réponse par jonzn4SUSE il y a 1 jour