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crashing

hi, i genuinely have no idea why this is happening because it started crashing all of a sudden and it doesnt happen mid-use, i cant use it at all and restarting firefox j… (lire la suite)

hi, i genuinely have no idea why this is happening because it started crashing all of a sudden and it doesnt happen mid-use, i cant use it at all and restarting firefox just results in another crash and so on. what am i supposed to do??

Demandé par Ali Tıyındı il y a 3 mois

Dernière réponse par markwarner22 il y a 3 mois

Firefox Kerps Crashing

When attempting to attach file to enail from File Explorer, or do a "Save as" of a photo, Firefox crashes and a "Firefox Crash Reporter" box appears, which instructs me … (lire la suite)

When attempting to attach file to enail from File Explorer, or do a "Save as" of a photo, Firefox crashes and a "Firefox Crash Reporter" box appears, which instructs me to restart Firefox.

Demandé par Dave Hill il y a 3 mois

Dernière réponse par Paul il y a 3 mois

I keep receiving a "mozilla firefox is running but not responding."

Mozilla Firefox constantly not responding. I have been unable to access any of my sites, as the browser doesn't seem to be working. Very frustrating. How can I refresh… (lire la suite)

Mozilla Firefox constantly not responding. I have been unable to access any of my sites, as the browser doesn't seem to be working. Very frustrating. How can I refresh Firefox to reset it??

Demandé par carole.a1 il y a 2 mois

Dernière réponse par Martina il y a 2 mois

Firefox won't open (crashes) after install

I have installed Firefox but when trying to load it up, the programme crashes showing three crash report windows. Any idea how to fix? Running on MS Surface Laptop ARM … (lire la suite)

I have installed Firefox but when trying to load it up, the programme crashes showing three crash report windows. Any idea how to fix?

Running on MS Surface Laptop ARM Snapdragon processor

BuildID: 20250517143237 CrashTime: 1748341332 InstallTime: 1747827318 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","mozglue.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CRYPTBASE.dll","crypt32.dll","version.dll","fltLib.dll","bcrypt.dll","KERNELBASE.dll","ucrtbase.dll","bcryptPrimitives.dll","kernel32.dll","advapi32.dll","msvcrt.dll","rpcrt4.dll","sechost.dll","ntdll.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release StartupTime: 1748341332 SubmittedFrom: Client Throttleable: 1 UptimeTS: 0.0 Vendor: Mozilla Version: 138.0.4 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.

Demandé par t.shinton il y a 1 mois

Dernière réponse par Paul il y a 1 mois

Installed new Firefox today. Now crashes tabs for all links.

Firefox indicated a new version was available and I installed it. After restarting the app, links will not connect and I receive this message.: Gah. Your tab just crashed… (lire la suite)

Firefox indicated a new version was available and I installed it. After restarting the app, links will not connect and I receive this message.: Gah. Your tab just crashed. We can help!

Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

But nothing helps. I cannot reach most of the sites where I need to work.

Demandé par jlcjr0 il y a 1 mois

Dernière réponse par mattc il y a 1 mois

Crashing of site during usage.

OK let me start with this - I never thought that I would say this but I am truly beginning to truly HATE - I MEAN HATE FIREFOX AND MOZILLA. Here's why. For the past sever… (lire la suite)

OK let me start with this - I never thought that I would say this but I am truly beginning to truly HATE - I MEAN HATE FIREFOX AND MOZILLA. Here's why. For the past several months (4-6 months) I have been using a website and it crashes. The window that comes up after the crash states two things. #1, a crash log or report has been saved and sent. #2, Click here to re-establish connection to website. Now this has been going on as I have stated that this has been happening every time I use the website. NO ONE from Mozilla or Firefox has ever acknowledged receiving or trying to fix the crash log that is supposedly in your hands after the crash is reported. This has become really annoying. NOW, I have sent numerous email to Mozilla and Firefox asking for the help to solve this issue and what do I get ZIP, NADA, ZILCH as in NOTHING! Why is that - no one has time to deal with the crash logs that are supposedly being sent every time I get a crash?

Just a day or so ago I got an email from a Mozilla guy Wai Tse who said that he wouldn't do anything because he worked for Mozilla and not Firefox. He sent me a link that I opened and when I did it had MOZILLA AND FIREFOX everywhere. So now I am thinking WTF people - is this a personal thing? Am I not donating enough money to your calls for help and monthly to get a response to this issue that you are suppose to be getting information on everytime it crashes. I am giving up and trying to be nice and or patient with you since I have been ignored for months and months.

I'm sitting here thinking that once again I am just jerking off, no one cares no one is going to respond except for Wai Tse who can't take the time from his busy day and go one step beyond his or her job description and HELP.

Demandé par Stray_Horne il y a 1 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 1 mois

MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (lire la suite)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Demandé par Cbjake il y a 3 semaines

Dernière réponse par Denys il y a 3 semaines

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly.

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly. This seems to be still an issue since 2015. It'll… (lire la suite)

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly. This seems to be still an issue since 2015. It'll be a shame to switch browsers since i been using this since it was called Netscape 2

Demandé par too2fun il y a 1 semaine

Dernière réponse par Paul il y a 1 semaine

Firefox Red Address Bar

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sur… (lire la suite)

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sure its not my extensions because I only have Ublock Origin installed.

Demandé par Isaiah Diaz il y a 6 jours

Dernière réponse par Ed il y a 5 jours

Firefox Process Still Running After Close

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I ch… (lire la suite)

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I check Task Manager.

If I end the Firefox task and reopen Firefox the first attempt seems to be stuck crashing because there's no crash log, but I can see in the task manager there's a crashhelper. A second attempt opens just fine, but the issue with that is my previously opened browsers are gone even with the setting to reopen them is enabled.

I've tried reinstalling, disabling my extensions, and updating Java, but none of these resolve the issue.

Demandé par Jerry il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 21 heures

FireFox crashes sometimes when playing Amzon Prime Movies with no crash report nor anything in about:crashes

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option… (lire la suite)

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option.

It happened again a few minutes ago while watching Star Trek First Contact. The Phoenix was about to go to warp and Firefox CTD with no crash reporter and when I looked in about:crashes there was no crash report. This exact situation happened twice while watching the movie Signal unknown or whatever the title is.

Demandé par Steve7233 il y a 2 semaines

Dernière réponse par jonzn4SUSE il y a 2 semaines

Fubo TV no longer will play content

We're finding we can no longer watch FUBO TV on Firefox. Works fine in Edge. Anyone have any suggestions? We've cleared cache/history, restarted laptop, etc. This occurs … (lire la suite)

We're finding we can no longer watch FUBO TV on Firefox. Works fine in Edge. Anyone have any suggestions? We've cleared cache/history, restarted laptop, etc. This occurs both on recorded programs and live tv. We still seem to be able to get the commercials, although we tried watching on two different devices and the commercials were very different. Is it possible for Firefox to have been hacked but not Edge on the same device? Doesn't sound plausible to me, but I'm not sure. This has happened since the last update to Firefox. We have Windows 10 64 bit. Firefox 134.0.2 or whatever the latest version is. We're stumped why it works on one browser but not the other. Has to be a Firefox issue.

Demandé par kentuckywoman2 il y a 5 mois

Dernière réponse par markwarner22 il y a 5 mois