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Ask Mozilla

Hi, can i ask you please don't publish new Version of Mozilla Firefox everyday? I use it and everyday and every Time that i open it, there is a new Version of Firefox, th… (lire la suite)

Hi, can i ask you please don't publish new Version of Mozilla Firefox everyday? I use it and everyday and every Time that i open it, there is a new Version of Firefox, that i should download. please first make all of changes and after that maybe one Time per Month is okey but not every Hour and every Day. Thanks. There was nothing to Contact with you like E-Mail, so i ask my Question here. Best Regards

Demandé par Babak il y a 1 an

Dernière réponse par James il y a 1 an

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Google docs won't save: "Something went wrong" error message.

When I try to save a Google doc, I get "Something went wrong" error message. I've tried all of Google's troubleshooting tips plus contacted Google support with no success… (lire la suite)

When I try to save a Google doc, I get "Something went wrong" error message. I've tried all of Google's troubleshooting tips plus contacted Google support with no success. I can save Google docs successfully in Chrome, but Firefox is my preferred browser. Google support asked me to check if I had Firefox set up to block Google drive, but I didn't know how to check for that. They told me Tools>Options>Privacy, but I don't see "Options" under the "Tools" menu.

I notice that this issue with Google docs started after I got the pop-up on 10/31/22 from Firefox about their new themes and tabs. I accidentally clicked "yes" and now have another problem. I can't read the screen and can't figure out how to go back to the default setting. Community says to try a different theme, but none of them works for me. I just want to go back to the default setting for themes and tabs. Not sure if this issue with themes caused the problem with Google drive.

Demandé par davisagoetz il y a 1 an

Dernière réponse par cor-el il y a 1 an

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I don't see my saved logins

Hello! I reinstalled Windows on my PC. After installing Firefox and logging in with my account, ALL my saved passwords are gone. What required to access my logins? Tha… (lire la suite)

Hello!

I reinstalled Windows on my PC. After installing Firefox and logging in with my account, ALL my saved passwords are gone.

What required to access my logins?

Thank you in advance!

Demandé par brokkoli777 il y a 1 an

Dernière réponse par Dropa il y a 1 an

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Firefox - all open tabs gone, again!

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had op… (lire la suite)

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had opened the tabs I needed for research and work, ready to start in the morning. I don't know what's causing it; I do know that this most often happens when I've shut down Firefox, then go to Thunderbird for a last check of emails, and click on a link in an email which opens Firefox.

Is this a bug? Does Firefox just not like being opened via an email link? Is it a problem if a Firefox private window has been left open inadvertently, even though Firefox was properly shut? Or is it just Firefox updates that cause this problem? It's been happening for a while now, and is really frustrating and costly, workwise. Yes, I do have restore previous session ticked. I've shared the data report below - at the time of this post, not at the time of opening Firefox. Any help would be really appreciated, especially if it's simply explained :) Thank you

Demandé par Katy il y a 1 an

Dernière réponse par Katy il y a 1 an

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Firefox 106.0.2 hangs on exit in Win 7 64 bit

With the latest update, my Win 7 Dell laptop hangs every time I exit Firefox. All I can do is log out and log back in to correct it. There is just a spinning icon that … (lire la suite)

With the latest update, my Win 7 Dell laptop hangs every time I exit Firefox. All I can do is log out and log back in to correct it. There is just a spinning icon that never goes away and I can't access the Windows menu. I'm submitting this from another machine so I don't have to deal with the issue.

Demandé par craig.erhorn il y a 1 an

Dernière réponse par jonzn4SUSE il y a 1 an

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Firefox dissabled

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox a… (lire la suite)

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox account?

Demandé par ausbirch il y a 1 an

Dernière réponse par techguy150 il y a 1 an

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Firefox administrative username and password issues

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is wor… (lire la suite)

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is working including my apple login which has been recommended by several people. How do I get this information or bypass this function. I used Firefox on my old computer with the same software and this was never an issue.

Thank you for your help:)

Demandé par chanel.smythe il y a 1 an

Dernière réponse par cor-el il y a 1 an

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Firefox Freezing and Crashing after updating to 106.

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would… (lire la suite)

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would become unresponsive and freeze. The funny thing is that music or videos keep playing in the background and the RAM or CPU usage never goes down but I can't do anything. After a while if I try to click on the browser, it then brings up a popup telling me that the app is unresponsive and I could either wait or close the app. Previously I had waited for over 2 hours hoping that it would fix itself but that never happens. The only saving grace is that I am able to restore my previous tabs after closing Firefox but tabs on my private tabs are gone forever (P.S. It's not p0rn but site that i don't want cached on my browser). This started from me updating to version 106 and currently am on 106.0.2 but the issue persists. I was hoping someone can assist me with this as I do prefer using Firefox.

Demandé par TemmyD1 il y a 1 an

Dernière réponse par TemmyD1 il y a 1 an

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Updates

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, bu… (lire la suite)

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, but rather that your system of updating is flawed. I am informed of an update, which nevertheless will not install until several times after I close and reopen Firefox. Moreover, while it is doing this update, my browsing on the web is completely halted for well over a minute. Surely you can do better than this ...

Demandé par craft.works il y a 1 an

Dernière réponse par Kiki il y a 1 an

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tiny pictures Deviantart, slowdown when browsing Picture Sites

These are the pictures I get recently ... tiny. Micromised. Unsure if I accidentally hit a "micromise" button, but all of the sudden, the normal view became tiny. Also, … (lire la suite)

These are the pictures I get recently ... tiny. Micromised. Unsure if I accidentally hit a "micromise" button, but all of the sudden, the normal view became tiny.

Also, many a time by myself and others told: When browsing picture sites such as Deviantart, Pinterest, even Google Pictures, Firefox severely slows down up to even dead stop after a while. Though several versions have passed, this issue still remains.

Clearing Cache, or using DelTempDir/FlushDNS doesn't help at all, once it begins to slow, only full restart of FF helps, but this ain't always an option. It almost seems that the memory is filling up by the feeds of these sites, and just cannot be cleared, no matter what.

Using a Memory tool ALSO runs nowhere.

Please assist?

Thank you.

Demandé par dtm_samurai@hotmail.com il y a 1 an

Dernière réponse par dtm_samurai@hotmail.com il y a 1 an

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Frequency of Updates

Every other day when I open up Firefox, I am asked to do an update. This is not an exaggeration. Literally, every other day this browser says it needs an update. Is this… (lire la suite)

Every other day when I open up Firefox, I am asked to do an update. This is not an exaggeration. Literally, every other day this browser says it needs an update. Is this normal? If so, why in the world does this browser need to be updated so unbelievably frequently?

Demandé par summitmovingco il y a 1 an

Dernière réponse par Paul il y a 1 an

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Firefox wont send an order from Eu (Autria) to USA (Florida)

Hallo, I have a Newsletter from a publisher in Florida and e-Mail contact so it is a genuine, well known company. Firefox did send my subscription, no problem but subscri… (lire la suite)

Hallo, I have a Newsletter from a publisher in Florida and e-Mail contact so it is a genuine, well known company. Firefox did send my subscription, no problem but subscription order form for Mastercard pay, received per E-Mail firefox is not transmitting. On inquiry, Mastercard said there was no rejection or transaction with my card. I think a software issue the company would know as I saw there adds in Singapore StraitsTime and in the EU. so if they are doing business in many countries then my issue must be a unique one. Could it be a setup problem ie security, or politics to purchase from US? Before I purchased my retail OS online from USA. Thanks for trying to help, I be grateful for any Ideas or hints on this issue. Alf

Demandé par alfred.horak il y a 1 an

Dernière réponse par alfred.horak il y a 1 an

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Some pages of the site Mouser.com open incorrectly

For example, look at how the same page looks in Firefox 106.0.2 (64 bits) and Yandex Browser (22.9.4.866). https://www.mouser.de/ProductDetail/Xilinx/XC7S6-1FTGB196C?qs=… (lire la suite)

For example, look at how the same page looks in Firefox 106.0.2 (64 bits) and Yandex Browser (22.9.4.866).

https://www.mouser.de/ProductDetail/Xilinx/XC7S6-1FTGB196C?qs=unwgFEO1A6taa4TM2WgIJg%3D%3D

I tried changing the user agent, it didn't help. I think the problem is in the Java engine.

Demandé par Andrywy il y a 1 an

Réponse de Andrywy il y a 1 an

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Windows - Firefox Browser 106.0.2 (64-bit)

Regarding: Windows - Firefox Browser 106.0.2 (64-bit) or later.. I will continue to push for tabs to be (a user enabled option) on the bottom. I do not care for the reas… (lire la suite)

Regarding: Windows - Firefox Browser 106.0.2 (64-bit) or later..

I will continue to push for tabs to be (a user enabled option) on the bottom. I do not care for the reasons against this. I want the option returned to the settings in a normal manner.

I do NOT want any instructions on complicated CSS scripts or weird work-arounds an etc.

SO..

Where do we begin to force this back into service?

Demandé par Waterdust il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an