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WINDOWS AND TABS OPEN BEFORE UPDATE TO VERSION 137.0.2 (64-bit) DISAPPEARED AFTER THE UPDATE

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab wa… (lire la suite)

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab was reset to a blank page, there was no trace of anything. I tried the access through 'Menu / History / Recently closed windows' or '.../ Recently closed tabs' and they were both blank, empty, zero, nada ... This is the first time it happens to me, and I'm surprised and disappointed that such a predictable and basic bug shows up on an update.

I have a couple dozen tabs I use for task f-ups, it' unproductive and annoying to get them all back up to work. If this happens again I doubt I keep using Firefox as my preferred browser.

  1. Anybody else suffering the same issue?
  2. Is there a cure for the problem?

Demandé par JL_Mor il y a 3 semaines

Dernière réponse par grsjr-skep il y a 1 jour

Lost bookmarks and can't star websites

As of a few days ago all my bookmarks disappeared and I can't save anything to bookmarks nor can I type a couple letters of frequently used websites and the url automatic… (lire la suite)

As of a few days ago all my bookmarks disappeared and I can't save anything to bookmarks nor can I type a couple letters of frequently used websites and the url automatically comes up. Jenny

Demandé par Jennifer Thompson il y a 6 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 3 jours

Why did multiple tabs just randomly disappear from my main window?

I ran into a glitch in another program, and as part of trying to fix it I rebooted my computer. On doing so, I find that the VAST majority of the tabs I had open in my m… (lire la suite)

I ran into a glitch in another program, and as part of trying to fix it I rebooted my computer. On doing so, I find that the VAST majority of the tabs I had open in my main browsing window have disappeared - some of them out of tab groups I'd created to avoid losing the tabs in question. Neither tab history nor browser history show the missing tabs.

What gives?! Is there any way to restore the window as I had it, say, yesterday?

Demandé par hobbitguy1420 il y a 6 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 5 jours

Zakładki

Dzień dobry. Jest możliwość przywrócenia zakładek, które przypadkowo nadpisałem podczas synchronizacji przeglądarki w dwóch urządzeniach. Nie robiłem kopi zapasowej. Nadp… (lire la suite)

Dzień dobry. Jest możliwość przywrócenia zakładek, które przypadkowo nadpisałem podczas synchronizacji przeglądarki w dwóch urządzeniach. Nie robiłem kopi zapasowej. Nadpisały mi się zakładki nie ta jak miało być.

Demandé par Marek Tanżyna il y a 5 jours

Dernière réponse par TyDraniu il y a 5 jours

New Firefox update has wiped out ALL bookmarks and appear irretrievable

SOS. Please help if you can. New Firefox update from yesterday has wiped out ALL bookmarks and appear irretrievable. This happened once before but I was able to restore… (lire la suite)

SOS. Please help if you can.

New Firefox update from yesterday has wiped out ALL bookmarks and appear irretrievable.

This happened once before but I was able to restore them.

This time, every bookmark folder is empty - restoring history seems to be available but only goes back to early today.

Demandé par indiaw2 il y a 5 jours

Dernière réponse par Paul il y a 5 jours

Passwords not restoring

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Ex… (lire la suite)

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

Demandé par robin.maxim il y a 1 semaine

Dernière réponse par jscher2000 - Support Volunteer il y a 1 semaine

No Tiles on my New Tab

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even af… (lire la suite)

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even after 3 days. I really like having the links I visit most listed in tiles on the new tab page. Why don't I have any and how can I add them? I don't see anything the settings, and the help answers don't help because there are no tiles to right click on.

Demandé par campgrounds il y a 1 semaine

Dernière réponse par Paul il y a 1 semaine

cannot restore bookmarks from saved

After updating to version 138.0.1 for PC today I lost many bookmarks from my saved bookmarks, and also cannot restore the last saved bookmarks folder through the Firefox … (lire la suite)

After updating to version 138.0.1 for PC today I lost many bookmarks from my saved bookmarks, and also cannot restore the last saved bookmarks folder through the Firefox "Manage bookmarks" menu. HELP!

Demandé par raymondr il y a 1 semaine

Dernière réponse par James il y a 1 semaine

Assistance Required for Recovering Firefox Sync Data on New Device

Dear Support Team I hope this message finds you well. I am reaching out to report an issue I am currently facing. I recently changed my device, and upon attempting to s… (lire la suite)

Dear Support Team

I hope this message finds you well.

I am reaching out to report an issue I am currently facing. I recently changed my device, and upon attempting to sync my Mozilla Firefox account on the new device, I noticed that all my data—including bookmarks and saved passwords—appears to be missing.

Please note that my previous device is no longer in my possession and has been formatted, so I no longer have access to the original data.

I would greatly appreciate your assistance in recovering my data and saved logins, as many of them are not stored in any other browser.

Thank you in advance for your kind support. I look forward to your response.

Best regards,

Demandé par Falcon il y a 2 semaines

Dernière réponse par jonzn4SUSE il y a 2 semaines

loss of open tabs during firefox update

Today was the second time in two weeks I have lost every open tab in Firefox. Previous to this, this problem has not occurred in at least 5 years. What is going on? To ut… (lire la suite)

Today was the second time in two weeks I have lost every open tab in Firefox. Previous to this, this problem has not occurred in at least 5 years. What is going on? To utilize data from multiple sites takes a long time to relocate sites and this is becoming unacceptable. Firefox updates are better than this. Thank you for your help.

Demandé par gls.grasswithers il y a 2 semaines

Dernière réponse par jonzn4SUSE il y a 2 semaines

FF 137.0.2

Since FF updated to 13702 every time I start it, -I'm taking to the start up screen/tour screen -my previous tabs are gone -my extensions are either missing or turned o… (lire la suite)

Since FF updated to 13702 every time I start it,

-I'm taking to the start up screen/tour screen -my previous tabs are gone -my extensions are either missing or turned off and I reset them

I've gone into settings and checked the "open previous tabs" and it keeps happening

Demandé par mrj0hnwa0 il y a 2 semaines

Dernière réponse par jscher2000 - Support Volunteer il y a 2 semaines

卸载重新安装了火狐浏览器,标签全部丢失,本地的缓存可能都被清理了,但是在卸载之前,通过用户做了云同步,火狐官方是否在云端存储了我的书签,我是否可以通过云端恢复我的书签

卸载重新安装了火狐浏览器,标签全部丢失,本地的缓存可能都被清理了,但是在卸载之前,通过用户做了云同步,以前也在公司电脑和家庭电脑之前做过同步使用,但现在工作电脑也格式化了,火狐官方是否在云端存储了我的书签,我是否可以通过云端恢复我的书签?

Demandé par guoheng250 il y a 3 semaines

Dernière réponse par wxie il y a 2 semaines