Cannot find VPN installation

Dear Mozilla team, I hope this finds you well. I cannot seem to find the in-built VPN for Firefox. Is it a regional rollout? I am currently in Lebanon. Thank you. Kind re… (lire la suite)

Dear Mozilla team,

I hope this finds you well.

I cannot seem to find the in-built VPN for Firefox. Is it a regional rollout? I am currently in Lebanon. Thank you. Kind regards,

Zaki

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can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (lire la suite)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

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Moved Shortcuts why?

Have been a FireFox user for a dang long time, like over 20 yrs I think, but this is getting out of control what is going on with the browser!~ They First removed all the… (lire la suite)

Have been a FireFox user for a dang long time, like over 20 yrs I think, but this is getting out of control what is going on with the browser!~ They First removed all the Un-Used short-cut tabs an left us with one over a year ago, then they forced it to the end a few months ago!~ Now they moved the Short-cuts up higher without even giving us the chance to lower them back down to better eye level, an the purple ring around them is not a good look either!~

I know this browser is free to use, but still it's like the government forcing things onto us without even the ability to say anything, you want people to be happy using ya Internet Browser, but never ask ppl their opinions on anything you do!~

What is it the PUBLIC can do to get this to stop or atleast be asked before anything is added so that way you do not end up loosing more users to goofle or other browsers like Internet Explorer??~~

Moderator note: This question has been edited to correct the formatting.

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Remove the new Kit mascot from Firefox completely.

I use Firefox as it is one of the last good browsers that isn't chromium based. However, I use it for work and like a nice clean PROFESSIONAL look. With the introduction… (lire la suite)

I use Firefox as it is one of the last good browsers that isn't chromium based. However, I use it for work and like a nice clean PROFESSIONAL look.

With the introduction of version 149, I see new cartoonish fox icons pop up all over the place. After a little research it appears to be Kit, the firefox mascot.

Let me be clear, I don't hate the mascot, he's cute. But that is not what I want in a browser. I find his appearance and lack of ability to eliminate him infuriating.

I try to run a firefox in a as minimalistic state as possible. Intruducutions of this character, make the browser feel cartoony and childish. Things I despise in an application. I know many people like him, but I would like the option to not have him appear in the application at all.

I was able to successfully remove him from the certificate warning page setting the flag: security.certerrors.felt-privacy-v1 --> FALSE.

However, I can't find other places to remove this nuisance. Take a look at the attached screenshot. Things like this are not welcome without a way to disable it.

Do you have any documentation or instructions I can use to disable this childish nonsense and restore an adult browser again?

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How do I change the name of a bookmark

Hi! Have several bookmarks that in the list are called "patient portal." I would like to change them so they have the doctors name to make it easier to find the one I nee… (lire la suite)

Hi! Have several bookmarks that in the list are called "patient portal." I would like to change them so they have the doctors name to make it easier to find the one I need. I am running on Windows 11, with Version 150.0.3 (64-bit).

I have tried right clicking on the bookmark and there is no option to change the name. I looked under "organize" and again, no options.

Please, is it possible to do what I need?

Thanks!

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No "end private session button" after updating to Firefox 151.0

I just updated Firefox to version 151.0. The release notes say: "Private Browsing Mode now allows you to instantly clear all data from your current session without closi… (lire la suite)

I just updated Firefox to version 151.0. The release notes say:

"Private Browsing Mode now allows you to instantly clear all data from your current session without closing the entire window. When you select the End Private Session button (the fire icon) to the right of the URL bar, Firefox will ask you to confirm to clear your session. Once confirmed, it will wipe all of your private browsing data and open a fresh new Private Browsing Mode session for you."

There is no "fire icon" in my toolbar in private browsing windows. I have tried resetting my toolbar to defaults, but that didn't help. I re-installed Firefox 151.0, but that didn't help. I re-booted my system, but that didn't help. I have run out of ideas.

Can anyone tell me how to get this button to appear in the toolbar in private browsing sessions?

I'm using Windows 11 25H2 on a Dell XPS 9630 tower computer.

Thanks, Bill

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No built in VPN

Hello, I am using the latest version of Windows 11 and Firefox, but I still do not have the built-in VPN. I have had the VPN option for over a month at work. Why do I sti… (lire la suite)

Hello, I am using the latest version of Windows 11 and Firefox, but I still do not have the built-in VPN. I have had the VPN option for over a month at work. Why do I still not have VPN? There is no option in Settings for VPN either.

Thanks

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pop ups and junk ad tabs open while using the browser

in the last week or so anytime I click on a page a new tab will open with junk ads or a popup will come up on the screen and block content. They can be closed and deleted… (lire la suite)

in the last week or so anytime I click on a page a new tab will open with junk ads or a popup will come up on the screen and block content. They can be closed and deleted but it happens continually no matter what settings I have or preferences set. I have pop up blocker toggled in the settings and I have a Mozilla ad blocker but it is not working. Please help! this is really annoying!

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I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (lire la suite)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

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there is no built in firefox vpn eventhough my firefox is updated

i've been trying to look for the advertised built in firefox vpn but all instructions fall short when there is no vpn sign up icon showing up in my toolbar. i also tried … (lire la suite)

i've been trying to look for the advertised built in firefox vpn but all instructions fall short when there is no vpn sign up icon showing up in my toolbar. i also tried looking for it in the customize toolbar but it also not there. i would like to enjoy the perks of being a firefox user, this built in vpn would be great if it worked like how you described it would work. please check the articles being published if it is accessible to all users because this article is posted for a while now i have just been waiting for an update that would make it work but it still doesnt. if there is an actually working built in vpn then that would be great, if my firefox account cant access it then that would be fine also but the article should also state the reason why i cant. because ive been trying and hoping ever since the first notif for that vpn. so please check what the reason would be. thank you

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I believe that I purchased a lifetime subscription to fireshot pro and I don't know how to place this on Firefox so that I don't have it asking me for money. Please tell me what to do. Thank you very much

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for man… (lire la suite)

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for many many years and this is really the firsttime I've needed specific help.Thank you very much!


/edited phone#'s and email from community support forum.

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