Forum d’assistance Firefox

I have some issue with spacebar on some sites with firefox. like in google search, the spacebar refuse to display two or more blank space in a row when the bar is pressed more than once. instead each press is added in the same blank space. means for example if i press space 4 times, only one space appear, but to delete that single blank space i need to press the "back space" key 4 times.

Similar problem with the search bar on the cookie setting (the page in preference where you can manage or delete your cookie list). several time the search bar doesn't write the letters i type. But copy/paste a text work, only keyboard doesn't work. I need to close and re-open the tab for the keyboard working again on the cookie list search bar.

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Hello!

I have once again returned to get some help with a problem I've been encountering for a while now.

I've been using Firefox browser for years now with no problems. When I bought a new top end PC about a year ago I've started noticing that I have problems with browsing the internet. At first I ignored it, but the problem persisted to this day and now it started driving me nuts.

When I open a random new website, or a website I haven't visited in a while I get the error message "Hmm. We’re having trouble finding that site."

Then I have to refresh the page up to 10+ times, which is incredibly annoying, before it loads properly.

- my internet connection is stable, as I don't have this problem on my old PC (Windows 7, PC connected to internet with cable directly to modem) - I do not seem to have this issue with the Edge browser on new PC that came with Windows 10. I have not tried using Chrome or any other browsers - I use a Asus RT-AX55 Router, the connection to new PC is with cable. - I do not use any VPN

Some people have suggested that this could be an issue with the router's settings, but then why is the issue not present when using Edge?

Please help and advise what could I possibly do, because I have zero clue whatsoever...

Thank you kindly!

With respect,

-Jerry S.

Windows 11 23H2 fresh installation. Firefox fresh installation. Multiple Addons result in Download error. Multiple common popular websites downloads result in download error. No networking issues, internet very fast, consistant, no VPN. All Windows optional and required updates. 3 AV scan no viruses.

Many pages in firefox become unresponsive for me while loading and then appear to never finish loading. The address bar remains mostly functional, but:

• the page itself responds to no clicks or scrolls
• the favicon in the tabs above the address bar is replaced with an animated loading icon and stays that way
• the refresh button to the left of the address bar becomes an X and stays that way
• the cursor icon becomes stuck (e.g. if it was a pointer, it remains a pointer no matter where on the page I move it.)

One example page where this happens is the firefox 'Get community support' forums page itself which loads when I click 'ask now': https://support.mozilla.org/en-US/kb/get-community-support?exit_aaq=1

What's particular about my setup?

I have produced this behaviour when having no browser extensions at all, not even my password manager. I'm using firefox on Linux (Ubuntu 22.04 LTS). I found that on Ubuntu 22.04 LTS, it comes installed as a snap even if I install it with `apt install firefox`, and I really needed a non-snap implementation so that I could integrate my password manager. (I'm using 1Password. To integrate the 1Password browser extension with the 1Password desktop application, I can't have firefox sandboxed by snap.) Therefore, I installed firefox as a deb package using the instructions given on https://www.omgubuntu.co.uk/2022/04/how-to-install-firefox-deb-apt-ubuntu-22-04:

```

1. remove the Firefox Snap:

sudo snap remove firefox

1. add the Mozilla Team PPA to your list of software sources:

sudo add-apt-repository ppa:mozillateam/ppa

1. tell apt to prefer the PPA/deb/apt version of Firefox:

echo ' Package: * Pin: release o=LP-PPA-mozillateam Pin-Priority: 1001 ' | sudo tee /etc/apt/preferences.d/mozilla-firefox

1. tell apt to install future upgrades automatically

echo 'Unattended-Upgrade::Allowed-Origins:: "LP-PPA-mozillateam:${distro_codename}";' | sudo tee /etc/apt/apt.conf.d/51unattended-upgrades-firefox

1. install the Firefox deb using apt:

sudo apt install firefox ```

Is there a better course of action? Having this password-manager integration is essential to me.

I have had many recent issues accessing things with Firefox. A couple examples are Slack and NEUP.gov. If I try to go to NEUP.gov it never loads. If i try to log into the University of Michigan enterprise Slack, via SSO, it says 400 Bad Request.

Both of these work fine if I do them on Chrome. I also talked to Slack, and they suggested it is not on their end. I don't want to switch to Chrome, but if I can't access the sites I need to on Firefox what else can I do? Any ideas on why this is happening would be appreciated.

On my Personal GMAIL Account…

Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automatically go back into my inbox.

There use to be the availability to restore from my Personal GMAIL account a 30 day previous history… I would have to wait for the restoration, and every email I had in my Personal GMAIL account could be found in my INBOX. Has FIREFOX UPDATES REMOVED THESE TWO OPTIONS FROM MY PERSONAL GMAIL ACCOUNT?

GOOGLE SYNCED WITH MY FIREFOX AND REPLACED ALL OF MY BOOKMARKS AND i CANNOT GET THEM BACK AND THEY ARE FIREFOX SPECIFIC WITH PASSWORDS AND ALL. PLEASE FIX THIS. i HAVE TRIED MULTIPLE TIMES UNSUCCESSFULLY

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q

Pretty much a URL string like example.com/videosample.mp4

I'm hoping the developers of Firefox see this...

There are far too many context menu items that I neither need nor use. I would like it to only show those context menu items that I make use of, but there's no way to do it. I would like to see future updates or iterations have this incorporated as part of the Settings.

Sometimes in the background firefox will start to max out my ram usage (32GB). I am not sure if it is a addon or a site which is doing this. I captured a memory measurement, but not sure what to make of it. I don't have anything to add up parts or anything.

What is weird, is when I go back to firefox and tab through my tabs it will go back down to a reasonable level.

https://drive.google.com/file/d/1VHgEqVGBasSiypTj_iiiKvhUAq_thlKn/view?usp=drive_link

I am no longer able to log into my Capital One Venture account using Firefox. It is not a Capital One problem because I can log in using Microsoft Edge. Do I need to reconfigure something in Firefox?

if firefox is present on my computer it allows roboform to open websites but will not allow login to be completed even in microsoft edge or firefox If firefox is removed roboform works fine in microsoft I have uninstalled firefox several times and reinstalled to no effect including roboform as a FF extension

I can not enter information into the required fields for my online banking billpay service with Firefox but works fine with Google Chrome.

I can not log on to my email with Firefox but works fine with Google Chrome.

I spent a lot of time with the online banking tech reviewing the Firefox settings but we could not find what was causing the problem.

mike

When printing a page to PDF, with headers & footers, the default setup shows the date in right footer. However this date format is in (for me) awkward US format . Is there a way to show the date according to system regional short date & time ?

info: OS: windows 10 pro

 date format: YYYY-MM-DD
 time format: hh:mm (24-hr)

FF: 120.0.1 (latest to date) FF about:config -> print.print_footerright = &D FF &D format: MM/D/YYYY, h:mm PM (12-hr)

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started happening and I don't know what I might have done to cause it. Using Windows 8.1.

Honestly I don't have a clue as to where to look to resolve this sudden issue because I've never seen it before. While testing a simple single page static web site firefox keeps loading the same page into a new tab and a rate that I cannot keep up with. In a few short minutes there are hundreds of tabs open each with the same page. I've tried cancelling Firefox, rebooted my system, even removed and reinstalled firefox all to no avail (using Linux Mint). What's interesting is that all other browsers I try do NOT do this. They all work just fine. Any thoughts, ideas, suggestions as to what might cause this and/or where to look to diagnose? Thanks in advance.