Forum d’assistance Firefox

I use Firefox on a PC to access Facebook (website, not app). This week the Messenger/Chat feature stopped working. I click the icon and it opens but nothing appears in the box, it just hangs. There is an option to open in its own window, but that also is blank - no past messages, no contact names, no ability to start new message. When I log onto Facebook in Edge, Messenger works fine in Facebook.

I've tried everything I found on the internet for this issue - updated and refreshed Firefox, cleared history/cache/cookies/site data, uninstalled and reinstalled Messenger, refreshed Facebook to initial settings, used Firefox in troubleshooting mode, reset everything, turned off browser, turned off my computer, used shift key to reload tab - nothing has worked. There are some instructions about stuck cookies, but I didn't understand them so I didn't try that one thing. I've gone into every menu I can find to try to figure out this issue, which isn't the end of the world, but I would appreciate some other ideas for what is suddenly causing this. Because now I have to redo all of my settings and preferences and logins and the problem still isn't fixed.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

The problem is that even after I've tinkered with the about:config settings to prevent Firefox from restoring my previous session after a crash, it just won't listen! The changes I make in about:config don't seem to save, and every time Firefox crashes, it happily reloads my old tabs and windows.

Your assistance would be greatly appreciated!

OS: Arch Linux DE: Gnome 44

From a security / QOL pov I'd like to disable an extension on some websites, and was wondering if there were any methods to do this?

I searched this question first through reddit and the support site and found similar questions with no updates asked between 4-6 years ago, wondering if there's been a method implemented yet or if it's still not possible.

Thanks!

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

firefox is not prompting the primary password login dialog box and not even providing me "saved login"

Even when i tried to open password in settings so that i can manually copy paste them, it ask me to log in first as shown in picture but when i click on login, nothing happens, it does prompt primary password login dialog box.

as shown in picture below, even if i click login, it just does not work.

p.s tried clearing cash and cookies.

Recently, when I try to play a video on YouTube on Firefox, there is a flickering brightness effect (some aspects of the video seem to flicker bright and dark quickly) which is distracting and makes it difficult to watch anything. The effect persists even when launching in troubleshooting mode, and disabling hardware acceleration and restarting appears to have no effect. I have also been unsuccessful refreshing Firefox. Nevertheless, this issue is absent on Safari and Chrome when watching the same video.

Watching a solid colored video like this helps see the issue best, if it is happening to your device: https://www.youtube.com/watch?v=hJmFYZEcpZA The brightness switch is visible even when pausing the video.

When I find the same video two different places (ex: the Apple Sept 12 Event on Apple's site, versus on YouTube) only the YouTube video has the issue. However, I can't find any settings to change on YouTube to help this.

Chrome scrolls to element while Firefox doesn't for this URL with # :

https://www.service-public.fr/particuliers/actualites/A15610#titreChapitre_-5776306477855185115

There is an element with id "titreChapitre_-5776306477855185115" in the page (chapter "Personnes ayant un test de dépistage positif" which means "People who test positive to Covid", Chrome will scroll to this chapter (well, at least 60% of time it auto scrolls to the element) while Firefox will always display the top of the page.

Firefox is slightly better and more similar to Chrome on the english version for some reason : https://www.service-public.fr/particuliers/actualites/A15610?lang=en#titreChapitre_-5634635573997558496

So some website didn't work for me and I pressed "forget" button thinking it only removes history from a particular website (no). That's it - EVERYTHING COLLAPSED, session is lost, all tabs gone. Trying to restore from "sessionstore.backup" - no result. Trying from synced - oh sure CRAP IS TURNED OFF like always for NO reason

Thanks a lot, douchebag morons. Hope you all die + anyone suggesting to copy "sessionrestore" gets testicle/boob cancer + anyone suggesting to turn sync on can eat my crap