• Résolu

Previous session not correctly closed

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs while I … (lire la suite)

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs

while I still have Firefox 95.0.2 from 12/20/2021 Firefox 54.0.01 from 8/19/2017 Firefox 61.0.01 from 7/30/2018 Over time newer versions accumulate & I've been told not to try to uninstall any of the older versions as it may crash ALL versions


it happened I think sometime after closing a normal session ... I was trying to clear out everything (junk & temp files etc.) as I normally do when using CCleaner then a message said Previous session not correctly closed a message said Firefox is still running do you want to force it to close" I said yes...then it said "its taking a long time to close... do you want to force it to close? I said yes... this happens occasionally & with EDGE as well...but usually there's no problems afterwards

btw: I'm using [Windows 8.1] & after several attempts at restarting Firefox...with different 'fixes' including using safemode... I did a computer restart ... & I did a regular profile backup last time 12/16/21 so as a last resort it may help...but I'm afraid to try to mess with it

anyway...then I was trying to look up solutions & for those of us who are not tech savvy..there's too much info & too may options & links & they lead to new articles like using about:config & browser.sessionstore.resume_from_crash & restoring sessions etc which just gets confusing I copied raw data to clipboard (which is a million pages) & then copied text to clipboard (not as bad...but it may help someone to help me....

hopefully someone can straighten this out for me... I'm worn out trying to figure it out myself thanks

Demandé par firefoxylady il y a 2 semaines

Réponse de FredMcD il y a 2 semaines

  • Résolu

Embedded google calendar not showing

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one … (lire la suite)

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one of the widgets on the page. I have it set up correctly. It was showing up yesterday. Now today it is not showing. I am getting this error:

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I have not made any changes to Protopage or Firefox.

Got any ideas what has changed? What I need to fix to get it working again?

Bob

Demandé par davet354tfd il y a 10 heures

Réponse de davet354tfd il y a 2 heures

  • Résolu

Google, Microsoft Outlook

I am not able to access Google Mail and other related Google apps. Also, I am not able to access Microsoft Outlook. I get this message: Secure Connection Failed An erro… (lire la suite)

I am not able to access Google Mail and other related Google apps. Also, I am not able to access Microsoft Outlook. I get this message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Demandé par jamesmjohnson1959 il y a 4 heures

Réponse de jscher2000 il y a 4 heures

  • Verrouillé

access denied

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT W… (lire la suite)

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT WORKS IN cHROMEYou don't have permission to access "http://www.kroger.com/signin" on this server.

Reference #18.4539c917.1642616008.68d6efd5

Demandé par Mary il y a 9 heures

Dernière réponse par jscher2000 il y a 4 heures

  • Résolu

Startup/home pages

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them. … (lire la suite)

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them.

Demandé par deanmaynard il y a 5 heures

Réponse de cor-el il y a 5 heures

  • Résolu

FireFox update needed ....

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I do… (lire la suite)

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

Demandé par shelbywoo1 il y a 9 heures

Réponse de jscher2000 il y a 6 heures

  • Résolu

BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and… (lire la suite)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Demandé par wheelofiron il y a 8 heures

Réponse de jscher2000 il y a 6 heures

  • Résolu

Can't restore previous session tabs after Firefox crash using Firefox 95 on Mac

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says: -Click on the menu button [three lines at the upper right] to… (lire la suite)

I have consulted https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time. That article says:

-Click on the menu button [three lines at the upper right] to open the menu panel. -Click History. -Click Recently Closed Tabs.

I am using Firefox 95.0.2 for Mac (iOS 10.15.7). There is no "Recently Closed Tabs" option to click after clicking on History per the above instruction. I have saved various files from the time of the crash, in particular "previous.jsonlz4" (a 20.6 MB file, as I had a very large number of tabs open). Is there any way to use this or some other file to restore my old tabs?


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Demandé par PLS1 il y a 1 jour

Réponse de PLS1 il y a 7 heures

  • Résolu

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (lire la suite)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Demandé par houseofderron il y a 1 jour

Réponse de FredMcD il y a 18 heures

  • Résolu

firefox keeps blocking 3rd party cookies their settings do not work

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and … (lire la suite)

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

Demandé par marschall3 il y a 1 semaine

Réponse de jscher2000 il y a 2 jours

  • Résolu

Firefox 96.01 blocks access to popmoney on my credit union's website.

Firefox 96.01 seems to be blocking access to popmoney through my credit union's website. The error message states that I must allow third-party cookies, but Firefox 96 do… (lire la suite)

Firefox 96.01 seems to be blocking access to popmoney through my credit union's website. The error message states that I must allow third-party cookies, but Firefox 96 doesn't have an option to specifically enable/disable third-party cookies. I can do this easily on Microsoft Edge, so I have to fall back on Edge in order to use popmoney.

Copy of error message:

"We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies."

Demandé par scotsman2 il y a 3 jours

Réponse de jscher2000 il y a 3 jours

  • Résolu

Youtube loading delayed, skipping video delayed load

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that. Wh… (lire la suite)

I have searched for this problem, and only come across outdated information about Youtube's intentional changes to slowdown Edge and Firefox in 2019. This is not that.

When I load a new youtube video, the video will buffer as normal, and then buffering stops. Then there is a delay of about 10 seconds. You can see from my screenshot that the buffer is filled just fine, and playback begins about 10 seconds later. This also happens if I skip ahead/back or to any position in the video. This firefox install is on a new install of Windows 11, with a new xps 13. The previous xps 13 with windows 11 didn't have this problem, and I don't have this problem on my desktop setup with windows 10.

I use a few addons: decentraleyes, ublock, duckduckgo and I have privacy protections set to strict. I have tried a few troubleshooting steps and the problem persists. Things I have tried:

  • safe-mode
  • fresh install
  • installed additional codecs
  • used user-agent workarounds to show as a chromium based browser
  • turned off hardware acceleration

The problem doesn't happen on chrome, but it does happen on Edge, which is strange. Because of this, I'm wondering if there is something going on with codecs. In the firefox screenshot posted, the codec used is vp09, same with Edge. But in Chrome the codec is av01.

Demandé par dwarren il y a 1 mois

Réponse de dwarren il y a 14 heures

  • Résolu

Firefox no longer loads pages or opens settings

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos… (lire la suite)

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos which were loading fine. Now nothing loads anymore.

I tried to go into settings or the help menu but those weren't loading. Now I am staring at a blank window with nothing but a search bar that doesn't work.

In the middle of this it came up with an error VIS something? It said that I had a missing file and said that reinstalling Firefox was the way to go. I've reinstalled Firefox already but it's done nothing but remove the error message and I still can't do anything.

Demandé par vladimir.vladimirov.minkov il y a 13 heures

Réponse de TyDraniu il y a 13 heures

  • Résolu

Restore recently closed tab shortcut (CTRL+SHIFT+T) not working

Dear Mozilla/Firefox, I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on… (lire la suite)

Dear Mozilla/Firefox,

I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on my windows PC.

Here's a (Loom) recording of me showing that Firefox does correctly track the history of closed tabs and that I can click on them to restore but the shortcut (which is also mentioned as CTRL+SHIFT+T) just won't work: https://www.loom.com/share/7048894683654dccb4926aa4dd09e6a6

What I've tried so far: - Check if the history is actively collected - No I'm not using private browsing - I've read another support thread to check "about:config" and in there check that "browser.sessionstore.max_tabs_undo" is set (in my case it's the default 25) - Disabling all extensions (which I don't think are any suspicious or weird ones but disabled just to check - see attached image) - Resetting Firefox through the windows uninstaller - Fully uninstalling (using Revo Uninstaller with advanced check) and reinstalling Firefox

Please help me because I'm about to quit Firefox for such often used feature just not working...

P.S. it's working perfectly on my Macbook and I'm running the latest 96.0.1 64bit version

Demandé par Rick Goemans il y a 1 jour

Réponse de Rick Goemans il y a 18 heures

  • Résolu

theme causrs dark mode after upgrade

My Firefox browser recently upgraded to 96.0.1 (64bit) and since then I have noticed that the background on when doing google searches and when watching Youtube is in dar… (lire la suite)

My Firefox browser recently upgraded to 96.0.1 (64bit) and since then I have noticed that the background on when doing google searches and when watching Youtube is in dark theme. Altering to the light theme in Firefox settings has no effect and I have tried all the suggestions without success.

I did find that by removing the theme Unicorn Fantasy by M♥Donna and installing a light grey theme this forced google and youtube into there light theme. I have also tried installing other themes and these also seem to cause the dark mode.

I would assume it is a problem caused by the latest Firefox update as google and youtube had the normal white background before this. It's not a massive problem, just annoying and makes little difficult to use


Anyone know how to get round this ?

Demandé par AH il y a 2 jours

Réponse de Zian Shi il y a 2 jours