Can you turn off CTRL+SHIFT+S for tsaving the screen as it's something I use a lot, thanks.

The shortcut change feature in Firefox does not have an option to disable CTRL+SHIFT+S shortcut function that saves the screen. Is it possible to disable tor change the s… (lire la suite)

The shortcut change feature in Firefox does not have an option to disable CTRL+SHIFT+S shortcut function that saves the screen. Is it possible to disable tor change the shortcut. Very frustrating. Thank you.

Open

How to have Firefox built-in VPN remain active all the time?

Hi, I recently started using Firefox's beta built-in VPN and look forward to the protection it will provide. One small problem... every time I close Firefox, the VPN deac… (lire la suite)

Hi, I recently started using Firefox's beta built-in VPN and look forward to the protection it will provide. One small problem... every time I close Firefox, the VPN deactivates, requiring me to manually activate the VPN. How do I set VPN to remain active all the time? Thanks for your support. Stay well.

Open

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (lire la suite)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Open 5 15

Firefox is driving me crazy by "upgrading" 'http' URLs to 'https'

Hi there. Since quite a while Firefox is trying to enhance our browsing security by "upgrading" connections from "http" to "https." This may generally be a good idea, but… (lire la suite)

Hi there.

Since quite a while Firefox is trying to enhance our browsing security by "upgrading" connections from "http" to "https." This may generally be a good idea, but it is literally driving me crazy at the moment because it also does so for "internal" sites I host within my LAN (such as my "Home Assistant" instance or a Zigbee coordinator, accessible via its own hostname and web UI). However, these connections will fail, because I don't have certificates for my internal hosts, and thus there is no "https" listener. :-(

(I use my own subdomain "<host>.city.internal.example.org" internally, so Firefox may be confused?)

I feel this behavior has become "more aggressive" within the last few days, so maybe it is due to a Firefox update?

Is there a bullet-proof way to prevent Firefox from doing so?

I've already set the below options to false: - dom.security.https_first - dom.security.https_first_for_custom_ports - dom.security.https_first_for_local_addresses - dom.security.https_first_for_unknown_suffixes - dom.security.https_first_pbm - dom.security.https_first_schemeless - dom.security.https_only_mode - dom.security.https_only_mode.upgrade_local - dom.security.https_only_mode_pbm

Help, please!

I'm close to abandoning Firefox in favor of a different browser, because at the moment it's close to being unusable for me anymore... :-(

Kind regards,

Ralf

Open

Firefox updated and deleted all bookmarks and passwords.

I tried a restore but the only date available for bookmarks was today (jsonlz4 file). I tried other online suggestions but I cannot locate any old files to restore from. … (lire la suite)

I tried a restore but the only date available for bookmarks was today (jsonlz4 file). I tried other online suggestions but I cannot locate any old files to restore from. If I cannot get them back, I will switch browsers because the loss is unacceptable.

Open

Can not access web site with FireFox

All of a sudden I could not access our local electronic paper with FireFox. As it turn out the problem was caused by my virus protection software had the "Ad Blocker" tu… (lire la suite)

All of a sudden I could not access our local electronic paper with FireFox. As it turn out the problem was caused by my virus protection software had the "Ad Blocker" turned on. When I turned the option off then I could access the paper. I called customer service and they evidently had done something with ads, but the person I was talking with could not tell me what it was. There suggestion was to use a browser that did not block ads regardless of the setting of my virus protection software. I do not understand how a browser can override the setting in my virus protection software.

My question is does FireFox have an option to turn off an ad blocker for a given URL?

Open

prf file access

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was so… (lire la suite)

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

Open 1 79

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (lire la suite)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Open 5 80

Cannot Upgrade from Firefox 149.0

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149… (lire la suite)

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149.0 is re-started, and Help --> About Firefox again tells me to restart to upgrade. I have tried the upgrade at least three times.

Open 7 6

Garbled text in the "Show all history" window

When opening the "Show all history" window (command Y) the text is garbled. I have checked the font book and there are no duplicated and I have validated all fonts. I hav… (lire la suite)

When opening the "Show all history" window (command Y) the text is garbled. I have checked the font book and there are no duplicated and I have validated all fonts. I have tried using the troubleshoot mode and occasionally the text is rendered correctly but mostly it has no effect. There is no other location in the browser where the text is garbled. I have tried changing the text in the advanced settings and both performance settings are disabled.

Open