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advanced preferences trying to fix large screen pages. Now text is so small it is unreadable

'Tried to fix extra large text on windows 11 issue. followed directions on support and went to advanced preferences. Now text is so small I cannot read it. This is on … (lire la suite)

'Tried to fix extra large text on windows 11 issue. followed directions on support and went to advanced preferences. Now text is so small I cannot read it. This is on a new computer. Please help Need to get back to the original set up

Demandé par sibleyhillbilly il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

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Can't clear cache

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Pl… (lire la suite)

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

Demandé par jeverard.design il y a 1 an

Réponse de Dropa il y a 1 an

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Mozilla opening a new page called apollo program, but it doesnt let the page download because of firewall.

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solu… (lire la suite)

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solution to stop this from happening. I have done a deep scan incase of a malware and avast found nothing.

Demandé par aleksiainasoja95 il y a 1 an

Dernière réponse par Dropa il y a 1 an

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mozilla VPN

My previous PC failed. On my new PC I cannot find (remember?) my VPN Can you please advise? Yep, I'm 78 years old and not as alert as I once was :=) Thanks, … (lire la suite)

My previous PC failed. On my new PC I cannot find (remember?) my VPN Can you please advise?

Yep, I'm 78 years old and not as alert as I once was :=)

Thanks,

J Maddux

Demandé par Jerry il y a 1 an

Dernière réponse par Paul il y a 1 an

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How to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my … (lire la suite)

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my work even though I try my hardest to avoid them! They have my swearing at my computer.

Demandé par jedi2 il y a 1 an

Dernière réponse par cor-el il y a 1 an

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Firefox now saves files that I only wanted to open

Please, give us a way not to save files that I just want to open. For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself. Now I need to… (lire la suite)

Please, give us a way not to save files that I just want to open.

For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself.

Now I need to check and delete many files that are in my Downloads folder, which is a huge waste of time.

Thank you for considering my opinion.

Regards

John

Demandé par cc17 il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

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Firefox appearance weird

I'm just reinstall my windows 8. But, i don't know why the firefox appearance are weird and difficult to used because of the appearance. What should i do? Nb: It looks no… (lire la suite)

I'm just reinstall my windows 8. But, i don't know why the firefox appearance are weird and difficult to used because of the appearance. What should i do? Nb: It looks normal on "troubleshoot mode".

Demandé par kynhhp il y a 1 an

Dernière réponse par kynhhp il y a 1 an

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Gray Screen

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried se… (lire la suite)

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

Demandé par rz4odessa il y a 1 an

Dernière réponse par cor-el il y a 1 an

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How to turn off Firefox usage hints

Just now, as I was in the middle of something, Firefox popped up a usage tip about tabs. I find this disruptive. Is there a way to turn these off? If I want to know how t… (lire la suite)

Just now, as I was in the middle of something, Firefox popped up a usage tip about tabs. I find this disruptive. Is there a way to turn these off? If I want to know how to do something, I'll look in the help.

It's fine when you create a new feature to display a tab when I first launch after an upgrade, or to have the Help menu show a Latest Features item, but please don't interrupt my work with pop-ups.

For the moment, I don't see anything in Preferences about this. Is there an about:config setting I can add to suppress this feature?

Demandé par CharlesBelov il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

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lost account information

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change… (lire la suite)

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change it at 12:31 on 1.11.2022. So at first time i didn't saw anything wrong but when i tried to look into one saved password it turned that i do not have any. But on the are there. Can you fix this because all my bookmarks passwords are there for years i have been with this account and i do not want to loose it.

Demandé par atanaspehlivanov il y a 1 an

Dernière réponse par Dropa il y a 1 an

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google maps

After I have opened google maps and then I enter a post code and press search nothing happens. Not able to zoom into a location therefore and not able to get the street v… (lire la suite)

After I have opened google maps and then I enter a post code and press search nothing happens. Not able to zoom into a location therefore and not able to get the street view either. This has happened since the last update I guess. Can anyone help please ? Chris

Demandé par saddleback24 il y a 1 an

Dernière réponse par Dropa il y a 1 an

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Clockify Secure Connection Failed

I for the past number of years have been able to connect to Clockify and can no longer do so because of the following error message. I need to use this app every day, an… (lire la suite)

I for the past number of years have been able to connect to Clockify and can no longer do so because of the following error message. I need to use this app every day, and really am angry that I can't use it anymore on firefox. How do I get around this issue?

An error occurred during a connection to clockify.me. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Demandé par jmmasciale il y a 1 an

Dernière réponse par Dropa il y a 1 an

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Firefox suddenly hangs 4-6 seconds when saving any images

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and dur… (lire la suite)

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and during that time Firefox is completely unresponsive. You cannot scroll a page, switch to another tab, etc. It does not matter what page/website you attempt to save an image from. They are all experiencing the same hanging delay. I have tried both restarting Firefox and restarting my PC. Neither seems to alleviate this issue. Not sure how to proceed from here.

Demandé par drose25 il y a 1 an

Dernière réponse par cor-el il y a 1 an

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virus

how to fix this "moz-extension://30719125-9ecc-4cde-960b-15b66ca7240c/content/ui/blockedPage.html?originalURL=https://getyourgift.life/?u=63fkp0n&o=uh7pmz8&blockP… (lire la suite)

how to fix this "moz-extension://30719125-9ecc-4cde-960b-15b66ca7240c/content/ui/blockedPage.html?originalURL=https://getyourgift.life/?u=63fkp0n&o=uh7pmz8&blockPageType=IPS&IpsSignature=33288_31413"

Demandé par James il y a 1 an

Dernière réponse par Dropa il y a 1 an