Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bo… (lire la suite)

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Demandé par danasilver il y a 2 jours

Dernière réponse par Paul il y a 2 jours

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (lire la suite)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Demandé par dclark il y a 3 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (lire la suite)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Demandé par V G il y a 2 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (lire la suite)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Demandé par ianjay.tt il y a 2 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (lire la suite)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Demandé par Roy Quick il y a 4 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

Last update 126.0

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was log… (lire la suite)

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

Demandé par massmedia314 il y a 2 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

bad app removes my bookmarks, how to recover?

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange app… (lire la suite)

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange apps (like 360 what what), I uninstalled the 360 what what apps. Then I downloaded and installed firefox and open all bookmarks become 365whatwhat. I did not care it so much, I logged in my firefox account, but the bookmarks did not change! I click sync, all the bookmarks are still 365 or 360 whatwhat. All my previous bookmarks are lost. How to recover?

Demandé par snowyyang il y a 2 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

Firefox randomly moves address bar suggestions around

Hi everyone, I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefo… (lire la suite)

Hi everyone,

I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefox started randomly moving these around so that the same letters that have always made it open the same URL now opens a different URL and I have to actually search the suggestions. How can this annoying behaviour be fixed?

(a few months ago, the address bar wouldn't delete entries, but this problem vanished as mysteriously as it appeared)

FF version 122.0.1 (64-bit), Windows 10

Demandé par agwien il y a 3 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

i need to revert to the home page after closing another tab

whenever i close a single open tab, firefox closes and i have to reopen it to my home page. In the past i could actually revert back to my home page after closing tabs. A… (lire la suite)

whenever i close a single open tab, firefox closes and i have to reopen it to my home page. In the past i could actually revert back to my home page after closing tabs. And then can only close down firefox by hitting the top right X. Unfortunately i have forgotten what i did last time, so any help would be appreciated Ta Doug G

Demandé par Doug Gauld il y a 2 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 2 jours

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (lire la suite)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Demandé par Phil il y a 2 jours

Dernière réponse par jonzn4SUSE il y a 2 jours

The "Triage Manager" for Mozilla Refuses to assign anyone to a seven year old open problem

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. … (lire la suite)

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. How do I do that? This is a bug reported in Firefox 57 and **still** not fixed in Firefox 125. I cannot find any support category anywhere in the Mozilla website that covers appealing a decision by one of their employees. The last comment from this uncooperative indivisual is "But given we support it on macOS and Windows yeah, it seems not very objectionable." Who is this **clerk** to override the fact that a number of customers very much find this "objectionable". I cannot find anything on https://www.mozilla.org/en-US/contact/ that addresses this issue. I cannot find even a surface mail address for Mozilla. For example my complaint has nothing to do with any of the following:

   I’m having problems with using Firefox
   I want to donate to Mozilla
   I have questions about using Mozilla’s trademarks
   I’d like to report misuse of a Mozilla trademark
   I want to hold an event in a Mozilla space
   I want Mozilla to sponsor my event
   I’d like permission to use a Mozilla logo
   I’m interested in Pocket’s sponsored content on Firefox
   I’m a member of the Press and have a question for Mozilla

Yes I am having a problem with Firefox, but the clerk responsible has, through sitting on this issue for **seven years**, basically told the entire community that he doesn't give a reservoir.

In particular I feel this unacceptable behaviour should be brought to the attention of senior management, but there are no contacts for anybody in senior management.

Demandé par jamescobban il y a 3 jours

Dernière réponse par James il y a 2 jours

passwords

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on for… (lire la suite)

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Demandé par Origin17 17 il y a 4 jours

Dernière réponse par cor-el il y a 3 jours

Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (lire la suite)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Demandé par Kevin il y a 3 jours

Dernière réponse par cor-el il y a 3 jours

Firefox browser issue

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that w… (lire la suite)

When on the Princess Cruise web site looking at various cruise options, the Firefox browser will not let me open the list of excursions for the ports on the cruise that we were looking to book, but I can see them when using Google Chrome. Why won't Foxfire allow me to view the excursions - it use to allow me to see them.

Demandé par bright13 il y a 3 jours

Dernière réponse par cor-el il y a 3 jours