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Google docs buttons disappeared in Firefox on my new laptop

Hi! I bought new laptop with windows 11, installed the last last version of Firefox, then opened Google docs file, but there were empty spaces instead of buttons. In goog… (lire la suite)

Hi! I bought new laptop with windows 11, installed the last last version of Firefox, then opened Google docs file, but there were empty spaces instead of buttons. In google chrome it works properly. I tried to refresh many times, tried to delete all extensions, tried to install new Firefox and opened doc in just installed browser - I still have the same problem. I would be grateful for any advice.

Demandé par Aivory il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

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Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (lire la suite)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Demandé par mkress il y a 1 an

Dernière réponse par cor-el il y a 1 an

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Yahoo Mail crash 100% of the time after downloading an attachment

Every time I download a Yahoo Mail attachment the tab closes (crashes). This has been happening for the last 6 months and is 100% repeatable. Is there a solution to thi… (lire la suite)

Every time I download a Yahoo Mail attachment the tab closes (crashes). This has been happening for the last 6 months and is 100% repeatable. Is there a solution to this annoyance?

Demandé par Dunecoon il y a 1 an

Dernière réponse par cor-el il y a 1 an

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Reding PDF in the browser / latest updates result in low resolution

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download … (lire la suite)

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download the file and read it with ADOBE PDF Reader it is as normal, sharp. I guess there is a setting that has change with one of the resent updates but I cant find it :(

I cant say when the resolution changed but it was round New Year / Christmas ....

I have auto update on.

Hope you can help me

Carl

Demandé par Bow_String il y a 1 an

Réponse de Bow_String il y a 1 an

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Master Password prompt window

On Firefox startup it asks me for my Master Password. My problem is, that the popup window is only bound to one specific Firefox window and since I've got like 6 differe… (lire la suite)

On Firefox startup it asks me for my Master Password.

My problem is, that the popup window is only bound to one specific Firefox window and since I've got like 6 different Firefox windows, I have to every time click through all of them to find the one, that has the popup window attached to it. This is really annoying.

I thought there was an option to turn that popup window into a actual separate window of it self, but I can no longer find that option anywhere.

Is it still possible to do that? Or has this functionality been removed?

Demandé par D4VID il y a 1 an

Dernière réponse par D4VID il y a 1 an

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Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (lire la suite)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Demandé par Donrix il y a 1 an

Dernière réponse par jscher2000 - Support Volunteer il y a 1 an

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Firefox will not show bold

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my p… (lire la suite)

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my pages on Chrome and on Microsoft edge. I've also tried the <strong> tag, but that doesn't work either. The font family for the pages is sans-serf. I really need this to show on most browsers.

Demandé par jls25 il y a 1 an

Réponse de Terry il y a 1 an

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A password reset problem.

Hi, so I've got myself into a little embarrasing problem. I've recently changed my password to a more secure one. It obviously logged me off from all but one device (the … (lire la suite)

Hi, so I've got myself into a little embarrasing problem. I've recently changed my password to a more secure one. It obviously logged me off from all but one device (the one from which I made the change), and when I tried to login on one of my devices it turned out that I don't exactly remember my new password (that's the little embarrasing part) as I didn't wrote it down anywhere.

So my question is, can I (maybe with the help of the Mozilla Support) revert the password change that I made recently without loosing any of my sync data (history, bookmarks, saved password etc.), or should I start cracking my own password, as I'm quite sure I know the main components of it but I'm not sure about the letter sizes and special signs I used.

Some additional info I've set up secondary e-mail and I have access to both of them. I've set up two-step authentication and I have access to it on my phone. I haven't set up the account recovery key.

Demandé par Jakub Macoch il y a 1 an

Dernière réponse par Jakub Macoch il y a 1 an

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As soon as a video is played in youtube firefox crashes

The main youtube page loads and displays ok. As soon as a video is played (even in preview), firefox crashes. I'm on Linux Manjaro. other websites with video work fine (f… (lire la suite)

The main youtube page loads and displays ok. As soon as a video is played (even in preview), firefox crashes. I'm on Linux Manjaro. other websites with video work fine (for ex Vimeo) I tried disabling all my addons and plugins in the normal mode (not troubleshoot mode) and it still crashes. However, the troubleshoot mode works fine ! Refreshing firefox didn't fix the issue. I have another computer with Linux manjaro and firefox works just fine. I spent a lot of time trying to understand what's wrong but I really don't see why.

Thanks in advance for your help.

Demandé par gdurrens il y a 1 an

Réponse de TyDraniu il y a 1 an

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Websites not functiong right

I need help. Please for the love god can any one help me ? Recently I've been having issues with firefox not play nice with web sites. It feels like I'm use it back… (lire la suite)

I need help. Please for the love god can any one help me ? Recently I've been having issues with firefox not play nice with web sites. It feels like I'm use it back in the day when IE was king. The Details, I'm running into sites were certain functions just don't work. Right now I can not log in to Target . When I got to my Car loan web site I can not bring up the statements. I clear the web data, start the browser in safe mode. I even removed ever plug in and it still does not work. It works fine in Edge and chrome . Hep what am I doing wrong ?

Demandé par Niya.watson il y a 1 an

Dernière réponse par John Gabriel Otvos il y a 1 an

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settings window won't display

I'm in the process of setting up a macbook pro running macos Ventura 13.1. I downloaded and installed firefox version 108.0.1 for macos. When I click on Firefox->sett… (lire la suite)

I'm in the process of setting up a macbook pro running macos Ventura 13.1.

I downloaded and installed firefox version 108.0.1 for macos. When I click on Firefox->settings, no window is displayed. I noticed that an entry for a settings window is added to the list of windows under the Window meu. But when I click on that entry a tick appears alongside the entry but the window itself doesn't display.

If I close all other windows, then exit firefox, then restart firefox, no windows are displayed. The single entry for settings is still in the list of windows under the Window menu and has a tick next to it, but the window won't display.

I've tried rebooting the machine and downloading/re-installing the firefox app, but that makes no difference - whatever I try, I cannot get the settings window to display.

What am I missing?

Demandé par andrew.dingwall il y a 1 an

Dernière réponse par andrew.dingwall il y a 1 an

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Firefox presentation on HP laptop is unacceptable.

Firefox on my new HP Envy Lap top is hard to use. The text size in the title and menu bars is way too small. So I followed steps in "Support" to fix. Fine. But that… (lire la suite)

Firefox on my new HP Envy Lap top is hard to use. The text size in the title and menu bars is way too small. So I followed steps in "Support" to fix. Fine. But that made the bars full of empty space. The larger the text, the greater the wasted space. So I followed the steps in "Support" to get "compact mode", but the instructions fell short, as the step 7 says to click on the "density button", but there is no "density button" on my screen. I SHOULD NOT HAVE TO BUILD MY OWN BROWSER JUST TO GET A USABLE PAGE PRESENTATION. I was a Netscape user and adopted Firefox as soon as it came out. I just can't believe Mozilla is forcing me to use Edge. The presentation on Edge has none of Firefox's problems. PLEASE, SOMEONE FIX FIREFOX ON LAPTOPS!

Demandé par Roger il y a 1 an

Dernière réponse par Dropa il y a 1 an

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Core Web Vitals in Firefox

Dear Firefox Team, good morning. I hope you are doing well and that you are all healthy. Guys... while looking for a way to measure the performance of our site, we cam… (lire la suite)

Dear Firefox Team, good morning.

I hope you are doing well and that you are all healthy.

Guys... while looking for a way to measure the performance of our site, we came across the Core Web Vitals (CWV) some time ago. These are Google KPIs for measuring the user experience on a page (https://web.dev/vitals/#core-web-vitals). Unfortunately, some of the KPIs (like the Largest Contentful Paint or Cumulative Layout Shift) are currently only accessible using Chrome and it's preformance API. That's a pity, because there are also many people using Firefox who visit our site... and it would be interesting to have such KPIs as well.

In an article by Cloudflare (https://developers.cloudflare.com/analytics/web-analytics/understanding-web-analytics/core-web-vitals/) we recently learned that Firefox is also planning to expose the metrics used in the CWV... only the "coming soon" from the article is a bit vague. That's why I'm contacting you to get some more information on that topic. Do you perhaps know whether the topic is planned and will be tackled this year?

Thank you for your attention. Best regards, Carlos

Demandé par carlos.cohen il y a 1 an

Réponse de cor-el il y a 1 an

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re-Catchpa : the puzzle does not appear in Worldpay transactions

There is a site X to which I pay a fee annually, it uses WorldPay. 1. Using the site X to make payment, I encounter re-Catchpa on the WorldPay page presented and clic… (lire la suite)

There is a site X to which I pay a fee annually, it uses WorldPay.

1. Using the site X to make payment, I encounter re-Catchpa on the WorldPay page presented and click I am not a robot. The puzzle does not appear and after waiting I get the time-out message and cannot progress the transaction.

2. Contacting the site X about this problem, they gave me a direct link to the WorldPay page. The re-Catchpa puzzle does not appear again. I wait. Then the transaction proceeds and succeeds!!

There is something very wrong here. Can you help. Best

Gilbert

Demandé par gilbert.mackenzie.cbs il y a 1 an

Dernière réponse par gilbert.mackenzie.cbs il y a 1 an

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Pinned tabs got closed after closing the browser

When I close the browser all my pinned tab go This is very bad experience for me because I put the most important pages on these tabs Other browser also have the option… (lire la suite)

When I close the browser all my pinned tab go This is very bad experience for me because I put the most important pages on these tabs Other browser also have the option in the history to restore all closed tabs from the closed pages

This issue I report for the second time and caused me to reduce my use of firefox by 70%

Please advise and thank you so much

Demandé par hassan.jamila il y a 1 an

Dernière réponse par cor-el il y a 1 an

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Firefox DevTools - restore F12 shortcut

How can I get my F12 shortcut to open DevTools? From looking at https://firefox-source-docs.mozilla.org/devtools-user/keyboard_shortcuts/index.html it seems that for som… (lire la suite)

How can I get my F12 shortcut to open DevTools?

From looking at https://firefox-source-docs.mozilla.org/devtools-user/keyboard_shortcuts/index.html it seems that for some reason unclear to me the first opening must be manual or using this weird keyboard combination.

Yes, it is an almost exact opposite of https://support.mozilla.org/en-US/questions/1080173

I admit that it is possible that something went wrong with general OS, not sure how to diagnose it. ctrl+shift+i still works for now.

Demandé par matkoniecz il y a 1 an

Dernière réponse par cor-el il y a 1 an

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Recover lost tabs

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download h… (lire la suite)

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download history."

I assumed this would just delete my browsing history from the URL bar, but now after I closed Firefox, it also deleted all my tabs!! There were many important tabs that I don't want to lose. But I also can't find them under 'recently closed tabs', and I also tried a solution from this forum, namely to find the recovery file and upload them to https://www.jeffersonscher.com/ffu/scrounger.html -- but they don't contain my old tabs either!

Is there still something I can do to recover my lost tabs??

Demandé par JelleAms il y a 1 an

Dernière réponse par cor-el il y a 1 an

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Odd Audio bug

I am having a strange audio bug where certain websites have stopped playing audio, or partially stopped playing audio. I have made sure that nothing was preventing it fro… (lire la suite)

I am having a strange audio bug where certain websites have stopped playing audio, or partially stopped playing audio. I have made sure that nothing was preventing it from playing to the best of my knowledge, including checking my settings and troubleshooting mode, but to no effect. If I open the offending tabs in another browser the audio does play.

It first started with a single streamer's Twitch page (and no other stream), and has since spread to Twitter and starting today, Tumblr. I am getting audio without issue from other tabs such as youtube, but I fear this is only going to get worse, not better.

I rather not switch browsers but I'm worried I'll soon have no choice. Thank you for taking time to read this.

Demandé par danr.contact il y a 1 an

Dernière réponse par jonzn4SUSE il y a 1 an