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files downloading instead of opening in viewer

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox o… (lire la suite)

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox on a windows 11 pc. Please assist.

Demandé par Miami Sally il y a 6 mois

Réponse de jscher2000 - Support Volunteer il y a 6 mois

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google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (lire la suite)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Demandé par anthonyjshaffer917 il y a 10 mois

Réponse de anthonyjshaffer917 il y a 10 mois

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Middle mouse button click, new tab opened AND switched to that tab.

Hi, Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It… (lire la suite)

Hi,

Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It is very frustrating. I want open multiple tabs and then view those tabs. Now I have to, suppose I have 5 links listed in webpage:

I middle mouse 1st link Then I have to return to my previous page I middle mouse 2nd link Then I have to return to my previous page I middle mouse 3rd link Then I have to return to my previous page I middle mouse 4th link Then I have to return to my previous page I middle mouse 5th link Then I have to return to my previous page

If it is new DEFAULT, then please make ant option to switch back in about:config, thanks!

Demandé par kirsciukas il y a 1 an

Réponse de Terry il y a 1 an

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Firefox closes immediately after opening it

Hello! I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 min… (lire la suite)

Hello!

I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 minutes and then it happens again.

Demandé par chillestyt il y a 1 an

Réponse de chillestyt il y a 1 an

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"Find in page" not working

Suddenly my "find in page" or "Ctrl F" function from the Firefox menu doesn't work. I can click on it but nothing happens. I never get a place to type in what I want to f… (lire la suite)

Suddenly my "find in page" or "Ctrl F" function from the Firefox menu doesn't work. I can click on it but nothing happens. I never get a place to type in what I want to find. Did I accidentally change something in my Settings? If so, I can't find what it was.The same function in Chrome still works just fine. Please help. Thank you.

Demandé par cre8onlyluv il y a 8 mois

Réponse de Terry il y a 8 mois

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Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (lire la suite)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Demandé par G. Scheiring il y a 10 mois

Réponse de zeroknight il y a 10 mois

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Headphones not working with Firefox and only Firefox

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no… (lire la suite)

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

Demandé par chris1810 il y a 1 an

Réponse de chris1810 il y a 1 an

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Rar files automatically failing the download

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times. … (lire la suite)

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Demandé par Jon Cape il y a 7 mois

Réponse de Jon Cape il y a 6 mois

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Firefox downgrades itself automatically every night

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines. I can only get… (lire la suite)

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines.

I can only get Firefox to run again by running from command prompt with "-allow-downgrade" option and then updating again.

I usually don't notice until I launch Firefox the following morning and it gives me a message that the profile was created with an older version and to exit or create a new profile.

I've had Firefox open and then it reverts and it gives me a XULRunner error about the profile being used by an older version.

I don't have any special backup or restore software running and the physical files in my Firefox folder in c:\program files\mozilla firefox are being physically pushed to a prior version dated 3/21/2023.

On both machines, I've completely uninstalled and reinstalled and it's good for a day and then reverts.

No log entries for the reversion can be found. It's just back to a prior version.

I've never come across anything like this before and have scanned for any malware or other issue, but haven't found anything.

Demandé par Splutt il y a 1 an

Réponse de Splutt il y a 1 an

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Webpage missing content when opened in Firefox

Hi, I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly display… (lire la suite)

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

Demandé par Matrix il y a 1 an

Réponse de cor-el il y a 1 an

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scroll bar gone release 100

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll b… (lire la suite)

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll bar I had. Is there a way to change it back?

Thank you

Demandé par needyahoo il y a 2 ans

Réponse de cor-el il y a 2 ans

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Various things do not load anymore since the latest Firefox update today

I was using my computer and Firefox all day to watch videos, browse twitter and Tumblr and whatnot until around 15:30 my time, when suddenly Twitter stopped loading my ti… (lire la suite)

I was using my computer and Firefox all day to watch videos, browse twitter and Tumblr and whatnot until around 15:30 my time, when suddenly Twitter stopped loading my timeline. I thought it was an issue with Twitter or my computer. I restarted my PC twice so far and rebooted my modem (completely unplugged, left it alone for a min and plugged it in again).

I still cant load my twitter timeline, not even in private with all extensions turned off. It does load Tumblr, but like 80% of the pictures/gifs, even profile pictures do not load. When I search for something on Duck Duck Go it sometimes works but most times it just stays blank. Youtube videos either do not load at all, or stop loading/load endlessly at some point. I am still able to navigate the Youtube website tho.

I really do not want to use Chrome, but the latest update is just unusable. Am I the only one?

(I forgot the word for modem, dont judge me.)

Demandé par knollamelie il y a 10 mois

Réponse de Paul il y a 10 mois

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permissions.default.geo 0 and 1 and 2

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn. I went went back to about:config and marked "onl… (lire la suite)

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

Demandé par Mark il y a 1 an

Réponse de cor-el il y a 1 an

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Syncing Android and PC accounts.

When I scan the QR code shown on my computer with my phone and press the sync buttons, I get a message on my phone to; "Open the authentication app and enter the security… (lire la suite)

When I scan the QR code shown on my computer with my phone and press the sync buttons, I get a message on my phone to; "Open the authentication app and enter the security code it provides."

I have no idea what this app is or where to find it to open it. Is it on my phone or my computer? Why can't you just show the code on my computer sync screen?

And, your help pages just repeat the same instruction verbiage as the sync app on my phone. No additional help at all!

Demandé par JR il y a 10 mois

Réponse de Paul il y a 10 mois

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ALL extensions appear to be corrupt.

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted beca… (lire la suite)

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

Demandé par Jupiter il y a 1 an

Réponse de Jupiter il y a 1 an

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Firefox search suggestions won't turn off

Dear all, I have unchecked all the boxes in "Settings/Search/Search Suggestions" and disabled history for the search engine and yet Firefox still displays search suggest… (lire la suite)

Dear all, I have unchecked all the boxes in "Settings/Search/Search Suggestions" and disabled history for the search engine and yet Firefox still displays search suggestions in the address bar. They even have a small header called "Firefox Suggest". How can I turn this off? Thanks for your help, Markus

Windows 11 Home 22H2 FF 118.0.1 (64-bit)

Default search engine is Google

Demandé par toegelmarkus il y a 8 mois

Réponse de toegelmarkus il y a 8 mois

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (lire la suite)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Demandé par lindabknight il y a 2 ans

Réponse de Dropa il y a 2 ans

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Firefox Color Management/Profile Not Being Used

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_manageme… (lire la suite)

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_management.mode 1 (my typical setting) and 2 (the default), and neither seems to fix the issue. The same issue exists in a fresh profile. I'd roll back to test an earlier version of FF, but it seems that's no longer easily possible. Edge is displaying colors properly.

Any ideas or known bugs?

Demandé par nrbelex il y a 1 an

Réponse de nrbelex il y a 1 an